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Prince's Gate Hotel

4.5 star property
Luxury Victorian hotel, walk to Polynesian Spa

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Photo gallery for Prince's Gate Hotel

Indoor pool, 3 outdoor pools
Front of property
Duchess Suite | Living room
2 restaurants, breakfast served
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Breakfast available
  • Restaurant
  • BarBarBar

Explore the area

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Popular LocationPolynesian Spa6 min walk
  • Popular LocationEat Street6 min walk
  • Popular LocationRotorua Central Mall11 min walk
  • AirportRotorua (ROT-Rotorua Regional)10 min drive

Room options

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

8.9/10 Excellent

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

10/10 Exceptional

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

8.8/10 Excellent

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Living area

One Bedroom Suite (In Adjacent Building)

8.9/10 Excellent

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Living area

Two Bedroom Suite (In Adjacent Building)

8.2/10 Very good

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Estate Room

Estate Room

Estate Room

9.1/10 Wonderful

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

Designer Room

Designer Room

8.5/10 Very good

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Rydges Rotorua
Pool
Hot tub
Parking included
Free WiFi
4.4 out of 5, Excellent, (1001)
The price is AU$202
for 1 night
includes taxes & fees
7 June - 8 June
Rydges Rotorua

About the area

Rotorua

A luxury stay in the heart of Rotorua awaits you at Prince's Gate Hotel. Within steps you'll find Government Gardens and Rotorua i-SITE Visitor Centre. Highlights at this family-friendly hotel include 2 restaurants, 3 outdoor swimming pools and an indoor swimming pool. .The restaurant, Nellie Budd Restaurant, is open for dinner. Duke's Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the Hot tub, sauna, seasonal outdoor swimming pool and kids' swimming pool. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4.5-property class Rotorua hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Tamaki Maori Village - 3 min walk
  • Polynesian Spa - 6 min walk
  • Eat Street - 6 min walk
  • Rotorua Central Mall - 11 min walk
  • Skyline Rotorua - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Pig & Whistle Historic Pub - 5 min walk
  • Poco Tapas and Wine - 5 min walk
  • Cbk Craft Bar & Kitchen - 5 min walk
  • Saigon '60S Vietnamese Cuisine - 4 min walk
  • Lady Jane's Ice Cream Parlour - 6 min walk

About this property

Prince's Gate Hotel

Luxury Victorian hotel, walk to Polynesian Spa
Prince's Gate Hotel offers its guests hot springs, 3 outdoor swimming pools, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Prince's Gate Hotel. Free self parking is available.

This Victorian Rotorua hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 1897
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath. There are 4 hot springs open between 7:00 AM and 10:00 PM.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant
  • Nellie Budd Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 30 to 30 for adults and from NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Official New Zealand Rating provided by Qualmark®

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Prince's Gate Hotel?

Prince's Gate Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Prince's Gate Hotel?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Prince's Gate Hotel on 27 May 2024 start from AU$94.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Prince's Gate Hotel?

Yep, Prince's Gate Hotel has a free self car park.

Is there a spa on site at Prince's Gate Hotel?

There's no onsite spa, but this property does offer spa services.

Does Prince's Gate Hotel have a pool?

Yep, and guests recommend it! Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Prince's Gate Hotel?

Prince's Gate Hotel features 3 outdoor pools, an indoor pool and 1 hot tub.

What makes Prince's Gate Hotel a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Prince's Gate Hotel.

Is Prince's Gate Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Prince's Gate Hotel is a hit with families.

Does Prince's Gate Hotel serve breakfast?

Yep, full breakfast is available daily.

Is there a free airport shuttle available at Prince's Gate Hotel?

No, Prince's Gate Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Prince's Gate Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Prince's Gate Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Prince's Gate Hotel?

No, pets are not allowed.

Is there a golf course on site at Prince's Gate Hotel?

There isn't one on site, but Government Gardens Golf is a short 6-minute walk away.

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1000 reviews" "
Rating 8 - Good. 323 out of 1000 reviews" "
Rating 6 - Okay. 114 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was fine and comfortable, but the restaurant experience was not smooth. We did not feel welcome at 9:45am and the server was not having a good morning and seemed very distracted and unsure of what she was doing. Perhaps she was new, but having breakfast there did not go well.
Stayed 1 night in May 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
4 star for facilities as we had an old fashioned radiator that leaked but having said that the old world charm was very refreshing.
Stayed 2 nights in May 2024

4/10 Poor

Gary

Liked: Staff & service
The location of the hotel was ideal. The room was very cramped and the fridge heated our food up. Eventually we were given a new fridge. The bathroom was in need of a refurbishment.
Stayed 1 night in Feb 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for Tarawera Ultra. Lovely old building. Staff were helpful and friendly. Was a bit worried about the parking but paying for parking right out in front from Friday check in till Sunday checkout was only $11 and covered in one transaction on the parking meter.
Stayed 3 nights in Feb 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful old building, it was a wonderful place to visit, would love to come back
Stayed 2 nights in Jan 2024

8/10 Good

John

Travelled with partner
This character hotel, mostly in the Victorian style, was a good value and centrally located. Rooms could use a refresh. This hotel is very central to the downtown area and just a short walk from lots restaurants, bars and shops. They don’t have much onsite parking, but there is plenty of free parking on one of the streets next to the hotel.
Stayed 3 nights in Feb 2024

4/10 Poor

Harald

Liked: Staff & service
Disliked: Property conditions & facilities
Claiming that this property is 4 or 4.5 stars is an absolute joke. The room that I stayed in was extremely dated (not in a charming way). The bathroom is so old, no amount of cleaning can make it look clean so it looks like a dump. Very misleading star rating and as such, very overpriced. This should be a 2 star hotel room tops. I will say that the staff at the front desk were very nice, check in was easy and the location is great. That unfortunately doesn’t make up for the absolutely awful rooms. Hands down, worst rooms I have stayed in during my 4 week stay in New Zealand.
Stayed 3 nights in Feb 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay in Rotorua. Very nice staff who genuinely like to help in any way. Enjoyed hot tub and sauna but would have liked regular pool since weather was hot when we were there. Several restaurants and shopping nearby. Had nice walk to nearby park with historical buildings gardens and geothermal pools. Building is quite old but very elegant with common areas for conversion and drinks with friends. No elevator in hotel but staff will help you if you if you have heavy luggage and room is on second floor. Good value for the money. Highly recommend.
Stayed 3 nights in Feb 2024

8/10 Good

Carol, Amherst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky hotel. Very convenient
Stayed 3 nights in Feb 2024

10/10 Excellent

Glynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real hidden gem.
Stayed 2 nights in Feb 2024