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4.6 out of 5

"Great location close to Ben Thanh market and street food market. Room was clean and comfortable. Bathroom functional. Only downside was bed was a bit ... " More

By a verified traveller on Tue 11 Dec 2018

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Hotel Description

Thien Hai Hotel puts you in the heart of Ho Chi Minh City, connected to a shopping center and within just a 10-minute stroll of popular attractions like Ben Thanh Market and Pham Ngu Lao Backpacker Area. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs with cable channels, and all 34 rooms feature free newspapers, free local calls, and free bottled water. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads, slippers, and free toiletries. Additionally, hair dryers and desks are available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a computer station. Added amenities include laundry facilities, dry cleaning/laundry services, and tour/ticket assistance. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this District 1 hotel include Bui Vien Walking Street and Museum of Ho Chi Minh City.

Standard Double Room, Without Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$31* Per night/room 2 Dec. - 3 Dec.

Deluxe Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Thien Hai Hotel ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Thien Hai Hotel

Everyone (8)
4 out of 5
Great location close to Ben Thanh market and street food market. Room was clean and comfortable. Bathroom functional. Only downside was bed was a bit too firm but otherwise ok. Included breakfast had mix of Asian and western cuisine.

Posted by on 11 Dec. 2018

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4 out of 5

Good location

The hotel was in a good location district 1..walk to everything.. I stayed in the grand deluxe room with a city view, little bit of road and street noise otherwise OK.. Buffet breakfast was good and the staff was excellent more than helpful.. I would not hesitate to stay at this hotel again.

Posted by , from Sydney Australia on 13 Aug. 2018

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5 out of 5
Room was good but bed a little hard but ok, breakfast was good with a great greeting every morning, and the reception staff were fantastic especially the girl you see in the picture of there hotel on the website, and the cleaning staff very friendly, Great location and overall 5/5

Posted by , from wollongong on 5 May 2018

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5 out of 5

Nice hotel right in town, near to everything

Pros: Location, staff
Cons: The mattress on the bed was a bit hard
Location: Central to major attractions, lots of restaurants, shops and markets close by
Excellent location, staff were friendly and very helpful. Close to everything in Ho Chi Mien city. Room was cleaned daily. Breakfast was very good and the menu changed daily

Posted by , from Perth, WA on 7 Dec. 2017

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5 out of 5

Nice hotel, fantastic staff

I ended up spending 2 nights here, and had a great time. It was located close enough for me to walk to the night markets and Skydeck, and the staff were super helpful! They kindly arranged transport and airline tickets for me, and also told me about staying safe in the city. 10/10 would stay again

Posted by , from Australia on 21 Mar. 2017

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5 out of 5

Excellent!

Everyone here was very very friendly and helpful. The staff went out of their way to help us with anything they could. The breakfast was also great and the rooms very clean.

Posted by , from australia on 19 Mar. 2017

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5 out of 5
I had a lovely stay at Thien Hai Hotel. The staff were always friendly and helpful. The room and facilities were clean and modern.

Posted by on 24 Jan. 2017

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4 out of 5
Really friendly and polite staff and good location. Breakfast was also good. Could be cleaner but pretty good standard

Posted by on 21 Dec. 2016

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Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. An area shuttle within 100 km and an airport shuttle (available 24 hours) are available for a fee. The business-friendly Thien Hai Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this Ho Chi Minh City hotel.

  • 34 guestrooms or units
  • 7 levels
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Tan Son Nhat Intl. Airport (SGN) (7 km / 4.4 mi)
  • Train station: Saigon Railway Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle and area shuttle within 100 km available for a surcharge
  • Parking: Free self parking

Room Amenities

Thien Hai Hotel offers 34 air-conditioned accommodations with minibars and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Thien Hai Hotel has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 15
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 200,000 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Thien Hai Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 330.000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 330.00 (one-way), (from 9 to 18 years old)
  • Early check-in fee: VND 300.000 (subject to availability)
  • Late check-out fee: VND 300.000 (subject to availability)
  • Rollaway bed fee: VND 200,000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Thien Hai Hotel Ho Chi Minh City
  • Thien Hai Hotel
  • Thien Hai Ho Chi Minh City
  • Thien Hai Hotel Hotel
  • Thien Hai Hotel Ho Chi Minh City
  • Thien Hai Hotel Hotel Ho Chi Minh City

You should know

  • Thien Hai Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.