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Rosa Zen Hotel & Spa

3.0 star property

Photo gallery for Rosa Zen Hotel & Spa

A hotel room with two beds, a ceiling fan, and a large plant.
Grand Room
A buffet with various food items, including fruits, pastries, and a coffee station.
A salon with two barber chairs, a large mirror, and a plant.
A room with a wooden wall, a sofa, and red decorations.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
15 Bui Thi Xuan Street, Ben Thanh Ward, District 1, Ho Chi Minh City, 0084
  • Place, Pham Ngu Lao Street
    ‪7 min walk‬
  • Place, Bui Vien Walking Street
    ‪8 min walk‬
  • Place, Ben Thanh Market
    ‪10 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room, No Windows

A hotel room with a bed, a desk with a chair, a mirror, a wardrobe, and a bathroom visible through an open door.

Superior Room, No Windows

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a bed, bedside table, lamp, and a large plant.

Deluxe Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a large mirror, a chandelier, and a potted plant.

Deluxe Twin Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a ceiling fan, and a large plant.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Room

Grand Room

Grand Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Ho Chi Minh City

Rosa Zen Hotel & Spa places you in the centre of Ho Chi Minh City, within just a 15-minute stroll of popular places like Ben Thanh Market and Bui Vien Walking Street. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, hoang-lien, serves Vietnamese cuisine. Other amenities include a full-service spa, free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 3-property class District 1 hotel include Pham Ngu Lao Street and War Remnants Museum.

What's nearby

  • Pham Ngu Lao Street - 7 min walk - 0.6 km
  • Bui Vien Walking Street - 8 min walk - 0.8 km
  • Ben Thanh Market - 10 min walk - 0.9 km
  • Saigon Square - 14 min walk - 1.2 km
  • Dong Khoi Street - 17 min walk - 1.5 km

Getting around

  • Saigon Railway Station - 8 min drive
  • Ben Thanh Station - 10 min walk
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 24 min drive

Restaurants

  • ‪Trung Nguyen Cafe - ‬1 min walk
  • ‪Mango Restaurant - ‬1 min walk
  • ‪Circle K - ‬1 min walk
  • ‪Pho Son Nga - ‬2 min walk
  • ‪Banana's Juice Shop - ‬4 min walk

About this property

Rosa Zen Hotel & Spa

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Rosa Zen Hotel & Spa offers its guests a full-service spa. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Rosa Zen Hotel & Spa. The hotel can provide concierge services and limo/town car service. A complete renovation of Rosa Zen Hotel & Spa was completed in November 2017.

Smoking is allowed in designated areas at this 3-star Ho Chi Minh City hotel.

  • 1 building
  • 43 guestrooms or units
  • 12 levels
  • Built in 2002
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Rosa Zen Hotel & Spa offers 43 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rosa Zen Hotel & Spa. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • hoang-lien

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Built in 2002
  • Designated smoking areas
  • Renovated entire property - November 2017

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 235000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 344000.00 per vehicle (one way)
  • Rollaway bed fee: VND 235000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hoang Lien
Hoang Lien Hotel
Hotel Lien
Lien Hotel
City View Hotel Ho Chi Minh City
City View Ho Chi Minh City
City View Hotel
Sense City Hotel & Spa Hotel
Sense City Hotel & Spa Ho Chi Minh City
Sense City Hotel & Spa Hotel Ho Chi Minh City

Frequently asked questions

What is the cancellation policy at Rosa Zen Hotel & Spa?

Rosa Zen Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Rosa Zen Hotel & Spa?

Yep, Rosa Zen Hotel & Spa is available for guests.

Is there a free airport shuttle available at Rosa Zen Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Rosa Zen Hotel & Spa?

Yep, you can grab a meal at Rosa Zen Hotel & Spa's onsite restaurant that serves Vietnamese cuisine.

What time are check-in & check-out at Rosa Zen Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Rosa Zen Hotel & Spa?

No, pets are not allowed.

Rosa Zen Hotel & Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 42 out of 201 reviews
Rating 8 - Good. 65 out of 201 reviews
Rating 6 - Okay. 63 out of 201 reviews
Rating 4 - Poor. 12 out of 201 reviews
Rating 2 - Terrible. 19 out of 201 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel
Stayed 14 nights in Jan 2023
Verified

8/10 Good

Hayden Lee

Liked: Staff & service
Disliked: Room comfort

Pretty good

Pretty good stay. Sections of the hotel look very tired, could do with an update. AC wasn't very powerful. Overall a pretty convenient location and good for a short stay.
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Hung

Disliked: Amenities, property conditions & facilities
Owner let this good location property run down, staff is very limited.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Lutovio PJ

Liked: Staff & service, amenities
Disliked: Cleanliness
Hi Expedia Slow service for facilities. Staff needs more good attitude to help customers. Staff don’t sleeping on your duty. Do your staff allows to sleep on duty.?
Stayed 14 nights in Apr 2023
Verified

2/10 Terrible

Shine

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staffs, not helpful of presenting information of the surroundings
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Thi Kim Loan

Arrived 5 minutes before 2pm check in time and they said you have to wait until 2pm to checkin! Breakfast photos are all over their website, however they no longer offer breakfast. Which has always been free with your accommodation as I’ve stayed there multiple times over the past 12 years.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Thuy T

Disliked: Cleanliness, staff & service, amenities
Not clean had to ask for towels had to ask bed sheets change
Stayed 14 nights in Mar 2023
Verified

2/10 Terrible

Hong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel very dirty. I can not stay and get out quickly. Very very bad and I move to another hotel cross streets A 25 hotel right now. If you take money back for me. And I says thank you 🙏
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Donna

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Needs TLC

This place needs a lot of maintenance. The plugs in both the bath and the sink were broken. The fridge didn’t work. Otherwise it was fine
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Moldy place

This place is full of mold. In the bathroom there was a water leak from the roof so it was always wet floor and a lot of mold. Very dangerous and unhealthy. We told the staff, they offered a new room but didn’t care about the water leak. We had cockroaches in the room. Only nice thing was the comfortable bed.
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible - avoid this place!

We do not recommend this place! The staff speaks very little English, are not very nice and smoke in the lobby. We woke up at 2am because the fire alarm was going off. Not 100% sure if it was the staff but we saw them smoking earlier. The rooms are very disgusting - walls are dirty and they don’t empty the trash can between different guests. The price do not match the place at all!
Shower curtain falling out of the wall
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

john

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Be careful with this hotel not recommended

I have been to this hotel in years past it was wonderful they changed owners and I would not recommend it at all. 5 days in the hotel they did not make the room once didn't take the trash out it started piling up. At the end of the stay they charged me $25 for checking out half hour late. The staff is unacceptable at best. I would advise everybody to look very carefully as to rent in this hotel. It was a couple rooms where people didn't spend the night and I'm not sure exactly what was going on other than they used it for an hour and left you make the decision what they were doing.
Stayed 6 nights in Oct 2022
Verified

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

This is the first negative review I have ever done. The first room I was in had a broken fridge, a broken air conditioner and was not clean. I asked to be moved. The second room had a broken toilet and broken tv. I asked for them to be fixed and was told that this was a bad hotel, I should expect things like this. I fixed the toilet myself. The room was dirty and unmaintained. The shower curtain and bathroom walls had mould everywhere, and the sleeping area had filthy walls, mould and humidity pealing paint. If you are asthmatic stay away from this place. There was one helpful person at the front desk.
Stayed 5 nights in Sep 2023
Verified

6/10 Okay

Kah Hui

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're just looking for a super cheap accommodation, this is good enough. However, that is about the only thing you'll get. Front desk service is...pretty lousy (guy isn't very friendly, and basically doesn't do anything). Room is not exactly the cleanest (there was a cockroach in my room on L4, which we got rid of ourselves and didn't see anymore thereafter, BUT STILL). The dressing table was a little dusty, but I just wiped it down with my own wet tissue. Wardrobe door is a little creaky. One thing to also note - the electricity in the room goes out once you leave the room (remove the key from the wall plug) so the fridge switches off, which means anything you try to chill - does not continue chilling. Overall, not recommended unless your #1 priority is cost.
Verified

2/10 Terrible

Hayato

受付したらオーナーが変わってて潰れてました
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

yuhachi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントは日本語を話す明るい女性がいましたが結婚してアメリカに行くとか、辞めたら日本語は通じません。 サービスの水、コーヒーは無し、アメニティーも 期待しないでください、寝るだけの古いホテルです。 目の前にコンビニがあるから水はそこで買うようにして ください。 安い部屋を選んだからか、 ベッドメイキングや掃除も２日に１回といわれました。 エアコンはゴンゴン音がしてます。 このホテルを決めたのはバスが付いてたから、 でも蛇口が動かない、シャワーで湯船に溜めました。 お湯は熱いのが出ます。 WiFiもホテルよりも他所から漏れてるフリーWiFiが 速いです。 ホテルの良いところは無関心だから出入りが楽です。 女性を連れ込むには気兼ねないですね。 エレベーターに空のコンドーム袋が捨ててありました。 ただホテルの前には女性はいないです。
Verified

6/10 Okay

Nhat Tuan

Vệ sinh phòng

Dọn vệ sinh không thường xuyên
Stayed 7 nights in Sep 2023
Verified

8/10 Good

Torben

Liked: Staff & service

Centralt beliggende

Centralt beliggende, men lidt nedslidt både toilet og bad - ingen forhæng bruser, kun to håndklæder ingen vandkedel
Stayed 1 night in May 2023
Verified

4/10 Poor

Kjeld

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service bruger vi ikke her

Ganske enkelt ingen service fra uvenligt personale Prisen var sat 75 % ned og denne pris svarer til kvaliteten Gammelt og skævt. Positivt er at det varme vand er der hele tiden.
Stayed 3 nights in Apr 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mangelhaft

Wir vebrachten 11 Nächte in einem "Deluxe-3-Bett-Zimmer", das bei der Buchung mit 32qm angegeben war. Das Zimmer, was wir bekommen haben, war höchstens 24qm. Die Lager des Hotels ist gut, nahe an allem und trotzdem für Saigons Verhälnisse ruhig. Das Zimmer wurde nicht automatisch sauber gemacht, sondern nur nach Aufforderung. Klopapier wurde nicht automatisch nachgefüllt. Staff ist freundlich und hilfsbereit, abgesehen von einem Mitarbeiter, als wir bei ihm wegen Magen-Darm-Problem nach einer 2.Rolle Klopapier gefragt haben, teilte er uns mit, dass pro Zimmer und Tag nur eine Rolle gibt. Zustand des Zimmers ist heruntergekommen. Mehrere Schimmelstellen an Decke und Wand sowie reparaturbedürftigte Stellen am Fußboden. Badewanne und Wachbecken haben keine Stöpseln, sodass wir ständig kleinere Sachen in den Abguß verloren hatten. Es gab kleine kriechenden Insekten im Zimmer, deren Art wir nicht identifizieren konnten. Man nimmst es nicht so genau mit der Reinigung. Wlan ist nicht immer verfügbar oder langsam.
Stayed 11 nights in Feb 2023
Verified

10/10 Excellent

Mamoru

Liked: Staff & service
値段を考えたら良かったです。
Stayed 7 nights in Feb 2023
Verified

2/10 Terrible

Hiroshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

とにかく汚いです。

4泊しました。私はアジアのホテルは慣れている方ですが飛び抜けて汚いです。冷蔵庫の中は前の人の残りが腐った状態で入ったままでした。浴槽も髪の毛で汚く掃除そのものをしていません。全くおすすめしません。
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Larvy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hitel con una disciplina excelente
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a good hotel
Stayed 14 nights in May 2022
Verified

6/10 Okay

Vinicius

Is a very old hotel need to maintance frequently wash basin Popup waste fail to response daily housekeeper must check. Any nice location easy excess to eatery. Bw Be back to stay again my next trip.😁😁😁
Stayed 1 night in Apr 2022