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4.3 out of 5

"Hotel is good staff are very friendly and helpful but wotif website is not as good as expected, no breakfast included with my booking very disappointe ... " More

By a verified traveller on Sun 29 Sep 2019

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Hotel Description

Paragon Saigon Hotel places you in the center of Ho Chi Minh City, steps from Saigon River and within a short 5-minute stroll of Vincom Center Shopping Mall. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

Satellite TV, coffee/tea makers, and free bottled water are featured in all 164 rooms. Nice touches to enhance your stay include slippers and free toiletries, while premium linens invite a good night's rest. 24-hour room service, safes, and hair dryers are also available.

A pampering day can include hot stone massages and Thai massages. The restaurant, Fusion Restaurant, is open for breakfast, lunch, and dinner. Lobby Bar is the hotel's own bar. Enjoy the outdoor swimming pool and fitness center. 721 square feet (67 square meters) of event facilities include conference space, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 9:30 AM. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star District 1 hotel include Opera House and Ho Chi Minh City Hall.

Classic No Window

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$49* Per night/room 8 Mar. - 9 Mar.

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Paragon Saigon Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Paragon Saigon Hotel

Everyone (3) Family (1)
4 out of 5
Hotel is good staff are very friendly and helpful but wotif website is not as good as expected, no breakfast included with my booking very disappointed.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Paragon Saigon Hotel

Dear Guest, Xin Chao from Paragon Saigon Hotel! Thank you very much for choosing to stay at Paragon Saigon Hotel. We appreciate your good comments about our Hotel Staff. kindly be informed that our hotel has both rates for room only and room with breakfast and it is depend on customer choice. We appreciate for your kind understanding and we definitely look forward to welcoming you back Paragon Saigon Hotel! Your sincerely, Paragon Saigon Hotel Team.

5 out of 5

Posted by on 13 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Paragon Saigon Hotel

Dear Guest, Xin Chao from Paragon Saigon Hotel! Thank you for having chosen Paragon Saigon Hotel for your stay in Ho Chi Minh City and for sharing your comments. It's our pleasant to know that you enjoyed your stay with us so far and do appreciate for your constructive feedback as every guest impression is very important. We are looking forward to welcoming you back our hotel soon. Your sincerely, Paragon Saigon Hotel Team.

4 out of 5

Great hotel & facilities

Pros: Friendly staff, facilities, location & roof pool.
Cons: Elevator music - 3 rotating songs, including Deck the Halls!
Location: An easy walk to the centre.
Hotel was in a good location, friendly and helpful staff, great pool on the roof, small but big enough to enjoy & has a fantastic outlook of the City skyline and vertical garden & palm trees add to it. Stayed in a family suite on the 11th floor - a good space, everything worked well, including air con, and daily room service was fantastic. There is a large construction site over the road with noise but didn't affect sleep for my family of 5. Breakfast is really good, a large variety including scrambled eggs, bacon, etc, pancakes, traditional Vietnamese, fruits, and plenty more. There is also a tour desk in reception that I used twice (tunnels & boat tour), very good & rates comparable to others I looked at online. Gym is small but also good and I had sole use each time I visited.

Posted by , from Sydney on 24 Apr. 2017

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4 out of 5
Location: Just right
Facilities: Good; Value: Affordable; Service: Professional; Cleanliness: Pleasant;

Posted by , from Singapore on 26 Nov. 2014

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Renovations + Closures

The property is closed between July 27 and September 30.

Property Features

Paragon Saigon Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Event space at this hotel measures 721 square feet (67 square meters) and includes conference space. The business-friendly Paragon Saigon Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Ho Chi Minh City hotel.

  • 164 guestrooms or units
  • 12 levels
  • 2 buildings
  • 721 sq ft of conference space
  • 67 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Tan Binh - Tan Son Nhat International Airport (SGN) (7.1 km / 4.4 mi)
  • Train station: Saigon Railway Station (4.3 km / 2.7 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Paragon Saigon Hotel offers 164 accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Ho Chi Minh City hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 9:30 AM.

Fusion Restaurant - This restaurant serves breakfast, lunch, and dinner.

Lobby Bar - Onsite bar. Open daily.

The Lá - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

  • Massages
  • Hot stone massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Paragon Saigon Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: VND 270250 for adults and VND 135125 for children (approximately)
  • Airport shuttle fee: VND 830000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lotus Hotel Saigon
  • Lotus Saigon
  • Royal Lotus
  • Royal Lotus Hotel
  • Royal Lotus Hotel Saigon
  • Royal Lotus Hotel Saigon Ho Chi Minh City
  • Royal Lotus Saigon
  • Royal Lotus Saigon Ho Chi Minh City
  • Royal Lotus Saigon Hotel
  • Saigon Royal Lotus Hotel
  • Paragon Saigon Hotel Ho Chi Minh City
  • Paragon Saigon Hotel
  • Paragon Saigon Ho Chi Minh City
  • Paragon Saigon
  • Paragon Saigon Hotel Hotel
  • Paragon Saigon Hotel Ho Chi Minh City
  • Paragon Saigon Hotel Hotel Ho Chi Minh City

You should know

  • Paragon Saigon Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.