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3.9 out of 5

"The room was clean and comfortable, but I didn’t like how dark it was as we always had to have the lights turned on. We also got a room which had prev ... " More

By a verified traveller on Thu 13 Feb 2020

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Hotel Description

At First Hotel you'll be within just a 15-minute stroll of Ho Chi Minh City International Exhibition and Convention Centre and Pico Plaza. Highlights at this hotel include free buffet breakfast, free self parking, and a health club.

You can enjoy LCD TVs with cable channels, and all 111 rooms feature free WiFi, free wired Internet, and free bottled water. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Safes, hair dryers, and desks are also available.

A day of pampering can include massages, body treatments, and reflexology. The restaurant, Jacques Thermolle, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Conference space and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free airport pick-up service.

Attractions within a 10-minute drive of this 4-star Tan Binh hotel include Ben Thanh Market and Pham Ngu Lao Backpacker Area.

First Executive Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$76* Per night/room 5 Dec. - 6 Dec.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

First Hotel ratings based on 22 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for First Hotel

Everyone (20) Couples (1) Family (1)
4 out of 5
The room was clean and comfortable, but I didn’t like how dark it was as we always had to have the lights turned on. We also got a room which had previous smokers in it so all we could smell was stale cigarettes. No milk for coffee. Staff were extremely friendly and helpful

Posted by on 13 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Simon - Deputy DOSM

Thank you very much for your comment and appreciate to let us know the disadvantage. Best regards

4 out of 5
Great location for a stopover. Close to shops and restaurants. Pick up service excellent. We left early in the morning before dining room opened and we were given a packed breakfast. Good selection at the breakfast buffet, eggs and omelettes cooked to order.

Posted by , from Australia on 27 Sep. 2018

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Comment from Hotel Management

27 Sep. 2018 by Simon - Deputy DOSM

Dear Kim So happy that you were satisfied during your stay. Appreciated.

4 out of 5
Hotel is close to the airport and perfect for a quick overnight stay between flights, probably a little too far out for anything more. Breakfast buffet was nice, beds comfortable, bathroom has a bath which is nice after a long flight.

Posted by , from Sydney, Australia on 23 Sep. 2018

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Comment from Hotel Management

24 Sep. 2018 by Simon - Deputy DOSM

Thank you Gemma.

4 out of 5
This was the perfect hotel to stay for a short stop in Siagon. We were picked up from the airport at no charge which is refreshing. The breakfast was ample.

Posted by on 31 Aug. 2018

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Comment from Hotel Management

31 Aug. 2018 by Simon - Deputy DOSM

Thank you for your nice comments. Best regards

4 out of 5
The staff were very helpful and easy to deal with.

Posted by on 3 May 2018

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Comment from Hotel Management

4 May 2018 by Simon - Deputy DOSM

Dear Sir Thank you. Appreciated. Best regards Simon Deputy DOSM.

5 out of 5

Great family hotel!

All staff were kind and very helpful to us and out 8month son. Room was amazing though no outside view. Apart from the staff in spa area not understaning english properly wer were unable to book massage on walk in. Would be nice next time for hotel to liaise with taxis to have a set price to town peak and off peak as they say depening on traffic but we travelled all times and ranged from 90k-190k. Other than that...loved our stay.

Posted by , from new zealand on 8 Feb. 2018

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Comment from Hotel Management

10 Feb. 2018 by Simon - Deputy DOSM

Dear Neta Thank you for your comments. Your baby was so cute and lovable. Hope to have chances to welcome you back. Sincerely Yours

4 out of 5

Wonderful stay

Staff were amazing. Airport pick up was free. Rooms were clean and spacious. Breakfast buffet was amazing and tours organised through the hotel were great value for money. You had go cross the road to go to the pool but staff escorted you across the road which was helpful especially with young children.

Posted by , from sydney, australia on 24 Aug. 2017

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4 out of 5

The pleasant staff bring us back

Pros: Friendliness
Cons: A little maintenance in the rooms would improve the impression
Location: About 20 mins from the centre but cabs are cheap. The area and street are quiet and tucked away from the normal manic roads of HCMC proper
This is our second stay here. It is clean, quiet and yet in close proximity to the centre. It does not have all the niceties of a five star hotel - but then it does not pretend to be one. The staff are excellent and always ready to help with any queries you may have. Travel to the centre is less than a AU$10 ride. Breakfast is included in the rate and is very comprehensive. Watch out for tour groups though - they tend to eat early ( 6am - 7am ) and quite often take all the fresh fruit with them.

Posted by , from Sydney Australia on 18 Apr. 2017

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5 out of 5

Great staff

We only stayed for one night at the very end of our trip, but it was perfect. We were having some shoes couriered to the hotel, the staff were great in dealing with this for us, even calling the person sending them and translating for us. The room was nice and clean and tidy, everything we needed was supplied in the room. The staff were all very welcoming and even had our room ready an hour earilier than check in. The breakfast was also great, large spread in nice restaurant. Final thing to left is with a smile was the use of one of their cars to drop us to the airport. Would definitely come back.

Posted by , from Wellington, NZ. on 10 Jan. 2017

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3 out of 5

Good first impression. Very comfortable beds

It was a nice experience for the kids when we arrived. Well presented bell hops in red jackets took our bags and the reception area is clad with marble floors and very clean. The receptionist was very friendly and welcoming. The breakfast is sufficient and had a lot of variety. Percolated coffee and cordial type orange juice but for foreigners it was good to start the day without trying to organise a family breakfast somewhere else. In the room the beds are very comfortable. Best nights rest and bathroom had a bath tub which is a luxury for budget travelers. Very 80's decor with the hair dryer and light controller which I found novel. Had a very awkward experience with the supposed 'Health Spa' which is part of the hotel. Tried to arrange a massage with the lady at the desk and at this time there is a group of men sitting around smoking in the reception. She spoke no English. She told me the price then seemed to demand a tip by prerequisite almost doubling the price. I agreed as I wasn't capable of discussing options in Vietnamese and reluctantly prepaid. Then I was lead through what seemed to be a men's locker room down a few dingy corridors into a room that smelt like heavily masked cigarette smoke. I stood there for 3 seconds and decided 'oh hell no' and walked myself out of there grabbing my refund on the way out. Very smokey, very seedy. No thank you. I know health spas and that's not it.

Posted by on 23 Dec. 2016

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Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. A health club, a terrace, and tour/ticket assistance are also featured at the business-friendly First Hotel. A shuttle from the airport to the hotel is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 4-star Ho Chi Minh City hotel.

  • 111 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • Built in 1999
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Tan Son Nhat Intl. Airport (SGN) (3.4 km / 2.1 mi)
  • Train station: Saigon Railway Station (3.7 km / 2.3 mi)
  • Property shuttles: Free airport pick-up
  • Parking: Free self parking

Room Amenities

First Hotel offers 111 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Jacques Thermolle - This restaurant serves breakfast, lunch, and dinner.

ROOM EIGHT - This restaurant serves breakfast, lunch, and dinner.

HANA SUSHI - This restaurant specializes in sushi and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

  • Body treatments
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 40 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at First Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • First Ho Chi Minh
  • First Hotel Ho Chi Minh
  • Ho Chi Minh First Hotel
  • First Hotel Ho Chi Minh Ho Chi Minh City
  • First Ho Chi Minh Ho Chi Minh City
  • First Hotel Ho Chi Minh City
  • First Ho Chi Minh City
  • First Hotel Hotel
  • First Hotel Ho Chi Minh City
  • First Hotel Hotel Ho Chi Minh City

You should know

  • First Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.