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Aparthotel

Helios Rivergate Apartment

Property class: 4

Photo gallery for Helios Rivergate Apartment

Bathroom
A 7-Eleven store with a modern glass facade and a well-maintained garden area in front.
A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
151 Ben Van Don, 60, Ho Chi Minh City, 70000
  • Place, Vinh Khanh Food Street
    ‪3 min walk‬
  • Place, Bui Vien Walking Street
    ‪12 min walk‬
  • Place, Pham Ngu Lao Street
    ‪14 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪23 min drive‬

Room options

Standard Apartment

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.

Family Apartment

  • City view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Deluxe Apartment

  • City view
  • 127 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 Queen Beds

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About the area

Ho Chi Minh City

Helios Rivergate Apartment puts you in the heart of Ho Chi Minh City, within a 20-minute stroll of popular places like Bui Vien Walking Street and Pham Ngu Lao Street. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washing machines. .Each apartment is individually decorated and features Smart televisions with cable channels, along with free WiFi, 2 bathrooms and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include slippers. A rice cooker, Netflix and a hairdryer are also available. Housekeeping is available on request. .Within a 30-minute walk of this 4-property class Khanh Hoi aparthotel, attractions include Ben Thanh Market and Saigon Square.
View more Aparthotels in Ho Chi Minh CityOpens in a new window

What's nearby

  • Vinh Khanh Food Street - 3 min walk - 0.3 km
  • Bui Vien Walking Street - 12 min walk - 1.0 km
  • Pham Ngu Lao Street - 14 min walk - 1.2 km
  • Ben Thanh Market - 17 min walk - 1.5 km
  • Saigon Square - 19 min walk - 1.6 km

Getting around

  • Saigon Railway Station - 12 min drive
  • Ben Thanh Station - 18 min walk
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 26 min drive

Restaurants

  • ‪Wayne’s Coffee - ‬4 min walk
  • ‪HI COFFEE - ‬5 min walk
  • ‪Sinh tố vỉa hè Hoàng Diệu - ‬4 min walk
  • ‪Samyan Seafood Restuarant - ‬3 min walk
  • ‪Pho Oc 197 - ‬14 min walk

About this property

Helios Rivergate Apartment

Helios Rivergate Apartment offers its guests an outdoor pool and laundry facilities. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Ho Chi Minh City aparthotel.

  • 60 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Smoking in designated areas
Helios Rivergate Apartment offers 60 air-conditioned accommodations with rice cookers and complimentary slippers. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bidets, hairdryers and toothbrushes and toothpaste.

This Ho Chi Minh City aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 43-inch Smart televisions come with cable channels, pay-per-view films and Netflix. Housekeeping is provided on request.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Valet parking on site (VND 300,000 per day)
  • Limited on-site valet parking

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bidet
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 43-inch Smart TV with cable channels
  • Netflix
  • Pay films
  • Streaming services

Outdoor areas

  • Outdoor entertainment area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request) (for a fee)
  • Limited-hour front desk

Location highlights

  • In a business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 60 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 200000 per person
  • Airport shuttle fee per child: VND 180000 (up to 5 years old)
  • Valet parking fee: VND 300000 per day
  • Cleaning/housekeeping/linen fee: VND 400000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

Property is also known as

Helios Rivergate Aparthotel
Helios Rivergate Apartment Aparthotel
Helios Rivergate Apartment Ho Chi Minh City
Helios Rivergate Apartment Aparthotel Ho Chi Minh City

Frequently asked questions

What is the cancellation policy at Helios Rivergate Apartment?

Helios Rivergate Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Helios Rivergate Apartment?

Yep, Helios Rivergate Apartment has valet parking for VND 300000 per day.

Does Helios Rivergate Apartment have a pool?

Helios Rivergate Apartment has an outdoor pool.

What luxury perks are available at Helios Rivergate Apartment?

This property features an outdoor pool, as well as pillowtop beds and premium bedding.

Is there a free airport shuttle available at Helios Rivergate Apartment?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Helios Rivergate Apartment?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Helios Rivergate Apartment?

No, pets are not allowed.

Helios Rivergate Apartment Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 5 out of 13 reviews

6.4/10

Cleanliness

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

No one was there to assist you. Wasn’t able to contact staff. Don’t have a front desk. Waited 4 hours outside. Had to cancel my booking.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, communication
The agent never responded to our messages and did not provide check-in info so we did not even stay at the accommodation. Had to find an alternative at the last minute. Very disappointing and a major inconvenience.
Stayed 4 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Communication
We booked through Hotels.com and received a contact number to the apartment manager. When I called, I was told that there was no booking and that if I wanted to stay, I would have to pay cash. We (2 kids, 2 adults) arrived at 21:00 and were stranded, so we paid for one night. We spoke with other people outside the building while we waited to be able to get in, and those people had the same experience, even though we all paid in advance. The apartment had no utensils or dishes. There was no cleaning supplies for dishes, and the overall feel of the apartment was just "ok." I do not recommend using them.
Stayed 5 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, communication
詐騙手法非常惡劣 千萬不要訂此房間
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
清潔な部屋で間取りも広く、景観も素晴らしかった。親切なホストとも緊密にやり取りができて言う事無し。強いて文句を言うなら下のwinmartの女性店員が現金支払いの際に毎回お釣りをちょろまかそうとすることくらい。
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Communication

Enttäuschende Erfahrung

Leider entsprach unser Aufenthalt nicht den Erwartungen, da wichtige Informationen über die Nutzung der Einrichtungen in der Beschreibung und Check-In fehlten. Der Fitnessraum, der auf den Bildern zu sehen war, stand nur Langzeitgästen zur Verfügung, was in der Beschreibung nicht erwähnt wurde. Wir wollten auch den Pool nutzen, aber obwohl zu der Zeit nur drei Personen anwesend waren, wurde uns der Zugang verweigert. Bis heute ist mir der Grund unklar – eventuell war eine Reservierung erforderlich. Hierzu fehlten jedoch jegliche Informationen, sowohl in der Hotelbeschreibung als auch beim Check-in. Der Vermieter konnte uns den Tag auch nicht weiterhelfen. In der Küche gab es nicht genug Geschirr, was den Komfort beeinträchtigte. Das Apartment selbst war ansonsten in Ordnung. Beim Check-out wurde Gepäck nur gegen eine zusätzliche Gebühr extern aufbewahrt. Insgesamt hatten wir uns mehr Transparenz und besseren Service gewünscht. Am Ende haben wir nicht das bekommen, was wir eigentlich gebucht hatten!
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Liked: Room comfort, communication
Disliked: Cleanliness
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 5 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Communication
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Nov 2024