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 Ho Chi Minh City •1 Room
 Ho Chi Minh City • 1 Room
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Windsor Plaza Hotel

4.5-star property
18 An Duong Vuong, Ward 9, District 5, Ho Chi Minh City, 1800 796 370
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2.0 out of 5
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Hotel Description

You'll be connected to a shopping center at Windsor Plaza Hotel, and within a 20-minute stroll of An Dong Market and Thien Hau Pagoda. Highlights at this luxury hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

All 376 soundproofed rooms feature free WiFi, free bottled water, and safes. Minibars provide refreshments, and 24-hour room service makes dining in an option. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Hair dryers, desks, and wardrobes or closets are also available. Change of towels is available on request.

A relaxing day at WINDSOR SPA can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The restaurant, Cafe Central An Dong, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, kids' club, sauna, and pool loungers. 21574 square feet (2004 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning full breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4.5-star District 5 hotel include The Garden Mall and Le Chau Assembly Hall.

Deluxe Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$91* Per night/room 16 Feb. - 17 Feb.

Premier Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room With Hotel Credit VND1,380,000 Per Adult Per Stay

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe with Hotel Credit VND 1,150,000 per adult per stay

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Windsor Plaza Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Windsor Plaza Hotel

Everyone (1)
2 out of 5

Lovely Hotel just don't recommend while renovating

Location: Location was OK. No idea about activities as we were given no information.
This hotel was a beautiful one and had great amenities which is why I chose it. Unfortunately we were unable to use them because they were renovating from the 10th to 24th floor and had been doing so since September and thus will continue for some time. They did however, offer us that use of a pool at a sister hotel some 45 mins by shuttle bus away. Not very practical. The smell of paint was terrible as it came through the air conditioning. The only facilities we could use were the 2 dining rooms and a meeting room. Very very disappointing to have not been informed of this beforehand as we would definitely not stayed there had we have known. No greeting was made upon our arrival and no Porter services either. Noone at all gave us any information at all. Would not go again and I don't recommend it unless u find out more about the renovations.

Posted by , from Melbourne on 6 Oct. 2016

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About the Windsor Plaza Hotel

Location 18 An Duong Vuong, Ward 9, District 5, Ho Chi Minh City, 700000

Property Features

Windsor Plaza Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 21574 square feet (2004 square meters) and includes a conference center. A fitness center, a rooftop terrace, and a children's club are also featured at the luxury Windsor Plaza Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4.5-star Ho Chi Minh City hotel is smoke free.

  • 1 building
  • 376 guestrooms or units
  • 25 levels
  • 21574 sq ft of conference space
  • 2004 sq m of conference space
  • Built in 2004
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Saigon Railway Station (3.8 km / 2.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Windsor Plaza Hotel offers 376 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Electric kettle
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Travel crib

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

Cafe Central An Dong - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.

Ngan Dinh Restaurant - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

TOTT Bar and Restaurant - This restaurant specializes in Eastern European cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

Guests may be subject to health screenings for COVID-19 at the property.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 808000 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Windsor Plaza Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in is available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals not allowed
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Car not required
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1155000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: VND 450000 for adults and VND 224000 for children (approximately)
  • Airport shuttle fee: VND 555000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 808000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Windsor Plaza
  • Windsor Hotel Plaza
  • Windsor Plaza Ho Chi Minh City
  • Windsor Plaza Hotel
  • Windsor Plaza Hotel Ho Chi Minh City
  • Windsor Plaza Hotel Hotel
  • Windsor Plaza Hotel Ho Chi Minh City
  • Windsor Plaza Hotel Hotel Ho Chi Minh City

You should know

  • Windsor Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.