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4.0 out of 5

"Facilities: Modern; Value: Reasonable; Service: Courteous; Cleanliness: Beautiful; " More

By Scott, from Australia - TAS - Hobart on Fri 07 Nov 2014

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Hotel Description

Palace Hotel Saigon places you in the center of Ho Chi Minh City, steps from Saigon River and within a short 5-minute stroll of Opera House. Highlights at this hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

All 144 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. You'll find nice touches like free toiletries and down comforters to enhance your stay. Hair dryers and phones are also available.

A day of pampering at SOI spa can include massages, body treatments, and aromatherapy. The restaurant, Golden Palace,Palace cafe, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center, spa tub, and sauna. Business travelers can take advantage of a conference center and a business center. Plus you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star District 1 hotel include Ho Chi Minh City Hall and Vincom Center Shopping Mall.

Deluxe Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$98* Per night/room 31 Oct. - 1 Nov.

Deluxe Room, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Triple Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Palace Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Palace Hotel Saigon ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Palace Hotel Saigon

Everyone (2) Couples (1) Family (1)
2 out of 5

Close to everything but the room was very small

Room was small and need maintenance. Shower leaked water all over the floor. The room had a musky smell and the a/c didn’t work well at all. The balcony was tiny and had the hot air from a/c motor blowing right on you. Good location and breakfast had great variety, although finished early at 9am, not good if you wanted a sleep in ( bed was hard and low to ground).

Posted by on 14 Oct. 2017

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4 out of 5
Pros: Modern clean rooms
Cons: Next to a noisy construction site that runs 24 hours a day. Sleep is difficult.
Location: Loud
Facilities: Modern; Value: Reasonable; Service: Courteous; Cleanliness: Beautiful;

Posted by , from Australia - TAS - Hobart on 7 Nov. 2014

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5 out of 5
Pros: Early check-in and late check-out
Cons: Street noise
Location: Perfect
Facilities: Everyday; Value: Bargain; Service: Go the extra mile; Cleanliness: Pristine;

Posted by , from Australia - NSW - Wollongong on 24 Oct. 2014

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5 out of 5
Pros: Great buffet breakfast
Facilities: Above average; Value: Great deal; Service: Professional; Short walk to tourist attractions. Good tour desk.

Posted by , from Australia - NSW - Regional NSW on 26 Sep. 2014

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Property Features

Palace Hotel Saigon offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. There's an onsite business center. A fitness center, a sauna, and a terrace are also featured at the business-friendly Palace Hotel Saigon. An airport shuttle (available on request) is available for a fee. Smoking is allowed in designated areas at this 4-star Ho Chi Minh City hotel.

  • 1 building
  • 144 guestrooms or units
  • 16 levels
  • 3 dining venues
  • Built in 1973
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Tan Son Nhat Intl. Airport (SGN) (7.2 km / 4.5 mi)
  • Train station: Saigon Railway Station (4 km / 2.5 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Palace Hotel Saigon offers 144 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 19-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Golden Palace,Palace cafe - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Body treatments
  • Number of treatment rooms 2
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the hotel. A guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11 for adults and USD 6 for children (approximately)
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Palace Saigon
  • Palace Hotel Saigon
  • Palace Hotel Saigon Ho Chi Minh City
  • Palace Saigon
  • Palace Saigon Ho Chi Minh City
  • Palace Saigon Hotel
  • Saigon Palace Hotel
  • Palace Hotel Saigon Hotel
  • Palace Hotel Saigon Ho Chi Minh City
  • Palace Hotel Saigon Hotel Ho Chi Minh City

You should know

  • Palace Hotel Saigon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 6:00 AM to 6:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.