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Hotel Sunrise 21

Property class: 2.5

Photo gallery for Hotel Sunrise 21

A reception desk with a sign that reads "SUNRISE 21" and a "FRONT" sign on a marble counter.
A conference room with a long table and chairs, large windows with curtains, and a chandelier.
A wooden shelving unit with multiple compartments, some containing books and framed pictures.
A hotel room with a bed, a bedside table, a lamp, a thermostat, and a door.
A modern hotel entrance with a large sign indicating room number 21.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
5-10 Saijo Showamachi, Higashihiroshima, Hiroshima, 739-0014
  • Place, Saijo Sake Brewery Street
    ‪7 min walk‬
  • Place, Kamotsuru Sake Brewery
    ‪10 min walk‬
  • Place, Hiroshima University
    ‪5 min drive‬
  • Airport, Hiroshima (HIJ)
    ‪37 min drive‬

Room options

View all photos for Japanese-style Room

A room with a wooden table, blue chairs, a TV, a window with blinds, a door, and a small kitchenette area.

Japanese-style Room

  • Sleeps 6
  • 6 Double Futons
  • Free Wi-Fi

View all photos for Standard Semi-double Room

A hotel room with a bed, a bedside table with a lamp, a phone, and a thermostat.

Standard Semi-double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Semi-double Room

A hotel room with a bed, a bedside table, a lamp, and a wall-mounted phone.

Standard Semi-double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

A hotel room with a bed, a desk, a chair, a lamp, and a picture on the wall.

Single Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a lamp, and a picture on the wall.

Single Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About the area

Higashihiroshima

At Hotel Sunrise 21 you'll be within just a 10-minute stroll of Higashihiroshima City Museum of Art and Saijo Sake Brewery Street. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, dry cleaning/laundry services and luggage storage. Other amenities include free use of bicycles and laundry facilities. .Near this Higashihiroshima hotel, you'll find Hiroshima University.

What's nearby

  • Higashihiroshima City Museum of Art - 4 min walk - 0.4 km
  • Saijo Sake Brewery Street - 7 min walk - 0.6 km
  • Kamotsuru Sake Brewery - 10 min walk - 0.9 km
  • Kamoizumi Sake Brewery - 12 min walk - 1.1 km
  • Hiroshima University - 5 min drive - 3.1 km

Getting around

  • Higashihiroshima Saijo Station - 10 min walk
  • Hiroshima (HIJ) - 31 min drive

Restaurants

  • ‪資さんうどん 東広島西条店 - ‬3 min walk
  • ‪しょうの助 - ‬9 min walk
  • ‪ジョリーパスタ 西条店 - ‬2 min walk
  • ‪札幌スープカリー 荒谷商店 - ‬2 min walk
  • ‪タンドール 東広島店 - ‬6 min walk

About this property

Hotel Sunrise 21

As a guest of Hotel Sunrise 21, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

Smoking is allowed in designated areas at this Higashihiroshima hotel.

  • 109 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • 1 conference room
Hotel Sunrise 21 offers 109 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Higashihiroshima hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, American Express and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL SUNRISE 21 Higashihiroshima
SUNRISE 21 Higashihiroshima
SUNRISE 21
HOTEL SUNRISE 21 Hotel
HOTEL SUNRISE 21 Higashihiroshima
HOTEL SUNRISE 21 Hotel Higashihiroshima

Frequently asked questions

What is the cancellation policy at Hotel Sunrise 21?

Hotel Sunrise 21 offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel Sunrise 21?

No, Hotel Sunrise 21 does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Sunrise 21?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Sunrise 21?

No, pets are not allowed.

Hotel Sunrise 21 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 102 reviews
Rating 8 - Good. 39 out of 102 reviews
Rating 6 - Okay. 26 out of 102 reviews
Rating 4 - Poor. 2 out of 102 reviews
Rating 2 - Terrible. 5 out of 102 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Felix

Liked: Cleanliness, staff & service
Convenient hotel with on-site parking for ¥500. Easily walk-able to local restaurants, grocery stores, etc. Note that certain amenities are not included (razors, toothbrush) so bringing one is important. Also, though a non-smoking room was reserved, I was given a smoking room, so make sure you check upon check-in.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

kunio

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Manh Linh

Liked: Cleanliness, staff & service, property conditions & facilities
The room light was not as bright as I expect, other aspects were as expected property-wise. The staff was professional and welcoming, they agreed to keep my two luggages before check-in time though they were truly heavy, and also brought them to the reserved room in advance.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

INOUE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The equipment is very old. It smells like cigarettes and is uncomfortable. Amenities (such as toothbrushes) are charged additionally. I don't recommend this hotel to foreign travelers.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Yoshimi

Disliked: Cleanliness, amenities
隣り合う２部屋を利用。どちらの部屋もバイク、スポーツタイプの車のエンジン音のような機械音が、ずっとではありませんが聞こえて、気になりました。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

HARUNOBU

Liked: Cleanliness, staff & service, property conditions & facilities
ハブラシなどアメニティと、朝食は準備が必要。
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Shigeru

Disliked: Cleanliness, staff & service, property conditions & facilities
匂いが臭い
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Ikutaro

コーヒーやお茶などの飲物のサービスはとてもありがたいです。カップを載せるトレーがあるのは、飲物をたくさん飲む自分にはとっても便利でした！ まあ近くの飲食店でカードキーを見せるとサービスや割引があったのもとてもありがたく、滞在中何度か利用させていただきました。
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

KATSUYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル従業員の対応がとても良く、タクシーの手配依頼も確実に行っていただきました。荷物も、ここから発送出来るので大変助かりました。スーパーも、歩いて行ける立地なので大変助かりました。
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

masashi

Disliked: Staff & service, amenities
エコの観点？からアメニティが全て有料だとか朝食サービスの取り扱いが無いとか少し残念でした ビジネスでの利用と割り切れば及第点だと思います。
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

つよし

Liked: Staff & service
受付スタッフの対応がとにかく良く、気持ちが良い。 ルームカードに部屋番が無いので分かりにくい
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

kazuo

値段相応です
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

貴章

スタッフの方が丁寧な人もいれば、そうでもない人もいた。
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Kagumi

Disliked: Amenities
特に問題なく滞在しました 駅から比較的近いため、早朝出発の身には便利でした 少し歩いたところに人気のお好み焼き屋さんがありますが、混んでいたのでテイクアウトにしました 近隣にコンビニも数件あり、飲食も不自由ないと思います
Stayed 1 night in May 2025
Verified review

8/10 Good

のぶひと

Liked: Cleanliness, staff & service
スタッフの対応は良かったですが、車の駐車代は如何でしょうか、他のホテルは駐車場代は無料ですが。
Stayed 1 night in Dec 2024
Verified review

8/10 Good

こういち

Liked: Cleanliness, staff & service
スタッフの対応、よかったです。
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

落ち着いた宿

出張で初めて宿泊しました。 静かで圧迫感を感じない清潔な部屋でリラックス出来ました。必要なものは至近で揃うところも高ポイントでした。予約の取りやすさも出張族にはありがたいです。
Stayed 1 night in Dec 2024
Verified review

8/10 Good

suzue

Liked: Cleanliness, staff & service, property conditions & facilities
街中だが静かで、近くに24時間営業のスーパーもあり、快適に過ごすことができた
Stayed 1 night in Oct 2024
Verified review

8/10 Good

ちあき

金額がもう少し安かったら嬉しい
Stayed 1 night in May 2024
Verified review

6/10 Okay

Tomohito

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
部屋が少し寒かった気がします。
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

じゅん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
充実した設備であまり騒音がせず、快適に過ごせました。ありがとうございます。
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

shinichi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
喫煙室しか空きがなかったので、ベッドも臭くてつらかったのですが、これは仕方ないですね。スタッフさんの対応は親切で良かったです。禁煙室が空いていたらぜひまた利用させていただきます
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Kaoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒まつりに利用させてもらいました
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

YUKI

Disliked: Staff & service

歯ブラシがないのは辛い・・・

SDGsなのかコストダウンなのか、ある意味で経営努力は感じるが、歯ブラシがフロントで有料＆フロントサービスが夜中0時まで、のダブルパンチはきつかった。 夜中0時に気づき、寒い日でコンビニも少し離れた立地のため、結局歯磨きをできずに寝ることに。 アメニティはほぼ部屋には置いておらず、アパなど広島駅近くで近代化・標準化されたホテルに慣れている出張者としては、金額に立地やサービスが見合わない、率直に言ってリピートはないな、と感じた。
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

アキラ

Liked: Staff & service, amenities, property conditions & facilities
アメニティの位置がわかりにくかった以外はとても良かったです。スタッフさんも感じよろし
Stayed 3 nights in Aug 2022