Heybeliada Holiday Packages

Very friendly staff, breakfast excellent room very tidy and always clean on returning, room a little warm so opened the window slightly.

The hotel has a great location and the rooms are clean and comfortable. I had a bad experience with the restaurant that included charging for a bottle of water, which was never supplied (the glass appeared with about 3 cm of water in it), and ice cream being served with a fork. I also did not like the birds in cages, including one that was by itself in a small cage that did not even allow it to fly.

I love how this hotel is in the centre of everything and within walking distance and easy access to tourist spots. The staff were super friendly especially Harun Aslan, he was the best and Richmond Hotel are lucky to have him. He was always so helpful and kind. I wish him all the best. The only negative thing were the steps to the front desk, they should have a ramp or add escalator. I saw some elderly people struggle to go up and down the steps. The breakfast also that was included was excellent. Will definitely stay here again.