Independent - accommodation in Helenvale

Yes the staff are lovely and very helpful. And the room was spotless thankyou Shannon

This is a resort out where you wouldn't expect to find one. Beautiful pool and tropical setting. Bar and restaurant are in a building separate of the rooms. Everyone on staff was nice and helpful. They have 2 bedroom apartments. Some for families and others for groups without children. The family units are on the first floor and face the streets and are more utilitarian (easier to clean and less to break or mess up). The ones on the second floor are nicer. Cooktown is small but interesting. We thoroughly enjoyed ourselves and would have stayed much longer if we'd had the chance. As expected, this place does have some unique quirks but it's in the tropics and it's humid, so expect the heat and moisture to take a toll on things. If you let them know there's a problem with your room they'll do their best to adress it. This place is a lot like a small Worldmark or Wyndham property.

Very helpful owners. Loved the kitchen and availability of the big fridge