2/10 Terrible
Storm
Travelled with family
18 Mar 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upscale Drug Motel
When first arriving there was a couple in the parking lot arguing all while changing the oil in their car.
Not long after being in the room we smelled marijuana coming from the adjoining room. Called from desk and received no answer. Went down to inform the attendant and request a change in rooms. She said there were no rooms and we asked for a refund. Stated no refunds but she'd "take care of it". She did not. Second time going down there she said to just put a towel at the door. For $150 stay in a nonsmoking room I certainly expected more. The smell was overwhelming. Obviously we were stuck there for the night and were going to have to deal with it. At 1am we were awoken to a screaming argument. 8-8:30am we decided to go down for breakfast. The hallway was just as bad as our room with the horrific smell. After we come up from breakfast to collect our belongings is when we saw the couple next door that was responsible for our miserable stay was the same couple we saw when first arriving at the hotel.
Rooms were nice and clean. Breakfast was decent. So, kuddos to the housekeeping and breakfast lady. The front desk attendant however has caused us to never want to come back.
I did ask for a manager as to I was told was not available.
Storm
Stayed 1 night in Mar 2024