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4.7 out of 5

"The view was beautiful " More

By a verified traveller on Mon 19 Sep 2022

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Hotel Description

At Cook's Lookout Motel you'll be within just a 5-minute stroll of Bay of Islands and within 20 minutes of Haruru Falls. Highlights at this motel include free self parking, and in-room kitchens and free WiFi.

This pet-friendly motel offers free WiFi in public areas, a library, and a terrace. Other amenities include laundry facilities, a garden, and barbecue grills.

With a stay at this 3.5-star Haruru motel, you'll be 2.6 km (1.6 mi) from Action World and 3.8 km (2.4 mi) from Te Ti Bay.

Apartment, 1 Bedroom, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Basic Apartment, 1 Bedroom, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Poolside

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, Sea View (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cook's Lookout Motel ratings based on 38 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cook's Lookout Motel

Everyone (11) Couples (9) Family (19)
5 out of 5
The view was beautiful

Posted by on 19 Sep. 2022

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Comment from Hotel Management

21 Oct. 2022 by Norm and Shelagh

Thank you. We are glad you enjoyed our amazing view

5 out of 5

Posted by on 23 Feb. 2021

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Comment from Hotel Management

12 Mar. 2021 by Shelagh and Norm

Thank you for staying with us. We are glad that you enjoyed your stay enough to give us full marks. We hope you will be able to return for another stay some time soon.

4 out of 5
quiet location. Friendly staff. Nice views.Close to Paihia.

Posted by on 9 Feb. 2021

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Comment from Hotel Management

14 Feb. 2021 by Cook's Lookout Motel

Thank you for your review. We hope you enjoyed your stay.

4 out of 5
The owners were a lovely couple very welcoming and certainly obliging, however you wouldn't have wanted to disturb them at 11pm when you found you were getting cold and there wasn't an electric blanket on the bed.

Posted by on 1 Oct. 2020

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Comment from Hotel Management

1 Oct. 2020 by Norm and Shelagh

Sorry to hear you were cold. We have removed all electric blankets from our property following an incident of misuse when a bed was badly scorched. We will not risk people's lives knowing that some cannot be trusted to turn the blankets off before getting into bed. We are glad that you enjoyed your stay apart from that.

4 out of 5
Beautiful breathtaking seaviews from our room. Friendly staff, free wi fi and parking.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Norm & Shelagh

Thank you for your positive review and comments. We are pleased to hear that you enjoyed our wonderful views and your stay with us.

5 out of 5
Great views and very quiet. Will definitely stay again.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Shelagh & Norm

Thank you for staying with us and for the great review. We look forward to welcoming you back on your next visit to the Bay of Islands

5 out of 5
Epic views, all is good. Epic views, all is good. Epic views, all is good.

Posted by on 30 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Norm & Shelagh

Thank you for the great review. We hope you will return to stay with us again some time.

3 out of 5
Nice staff, beautiful view, pool nice. Reasonable equiped kitchen although no can opener. There are lists of signs with rules however no information about the hotel at all, in the room

Posted by on 7 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Cook's Lookout Motel owners / managers

Thank you for your review. We are sorry to hear that the can opener was missing from your Apartment, we do wish you had mentioned it during your stay as we do provide can openers and were not aware that yours was missing. This has now been rectified for the benefit of future guests so thank you for bringing it to our attention. We are not sure what information you needed about our Motel, we have found room compendiums impossible to keep up to date with the ever-changing restaurants, bars, tours etc. available in Paihia and we are available to answer any questions throughout the day, most days we do not close our office until we go to bed so we are always available if needed and very happy to share our local knowledge with our guests if asked.

3 out of 5
The Views Where Amazing Wifi Connection Inconsistent Bathroom And Kitchen Ok A Little Dated In Decor Not What We Expected For The Price Reception Was Welcoming

Posted by on 30 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by Owners, Cook's Lookout Motel

How very disappointing to receive such a lukewarm review when we had gone to so much trouble to accommodate your request for the twin bedroom to be rearranged and the beds made up as a King size bed. This involved the purchase of a special strap to hold the beds together, moving some heavy furniture during the busiest week of the season (which is why the room rates were so high at the time of your stay) and moving it back again after your 2 night stay with not so much as an acknowledgement of our hard work on your behalf, much less any thanks. After this lack of appreciation for our efforts we shall not be rearranging our rooms in future. Our wifi is free and unlimited for our guests even though their old devices often slow the connection down for us and other guests. Until the fibre cables are available in our area we cannot offer a higher speed or better connection. We are glad you enjoyed the views and that you found us welcoming, we would have been happy to discuss any problems you had with your accommodation during your stay.

5 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

8 Dec. 2019 by Norm & Shelagh

Thanks for staying with us, we are glad you enjoyed your stay with us.

About the Cook's Lookout Motel

Location 9 Causeway Road, Haruru, 0247

Property Features

As a guest of Cook's Lookout Motel, you'll find a library, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Cook's Lookout Motel also features barbecue grills, a garden, and a picnic area. Free self parking is available. This 3.5-star Haruru motel is smoke free.

  • 12 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 1970
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cook's Lookout Motel offers 12 accommodations with DVD players and coffee/tea makers. Rooms open to furnished balconies. LCD televisions come with digital channels. Accommodations at this 3.5-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony (furnished)
  • LCD television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 25
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • No rollaway/extra beds available
  • No lifts
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 10:00 PM
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety

Hotel Names

  • Cook's Lookout
  • Cook's Lookout Haruru
  • Cook's Lookout Motel
  • Cook's Lookout Motel Haruru
  • Lookout Motel
  • Cook's Lookout Motel Paihia
  • Cook's Lookout Paihia
  • Cook's Lookout Motel Motel
  • Cook's Lookout Motel Haruru
  • Cook's Lookout Motel Motel Haruru

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.