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The New York House

4.0 star property

Photo gallery for The New York House

Bar (on property)
Desk, iron/ironing board, free WiFi
Buffet
Front of property – evening/night
Desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
185-187 York Road, Hartlepool, England, TS26 9EE
  • Place, Victoria Park
    ‪12 min walk‬
  • Place, Hartlepool Maritime Experience
    ‪16 min walk‬
  • Place, Monkey Statue
    ‪4 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪35 min drive‬

Room options

View all photos for Single Room, Shared Bathroom

Desk, iron/ironing board, free WiFi

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Ensuite

Desk, iron/ironing board, free WiFi

Single Room, Ensuite

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite

Executive Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Hartlepool

At The New York House you'll be within just a 15-minute stroll of Milll House Leisure Centre and Victoria Park. Highlights at this guest house include free in-room WiFi. .The restaurant, Lusso Italian Restaurant, serves Italian cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the guest house's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free parking nearby. .In proximity to this 4-property class Hartlepool guest house you'll find North York Moors National Park.
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What's nearby

  • Victoria Park - 12 min walk - 1.0 km
  • Hartlepool Maritime Experience - 16 min walk - 1.3 km
  • Museum of Hartlepool - 16 min walk - 1.3 km
  • Ward Jackson Park - 2 min drive - 1.7 km
  • Monkey Statue - 4 min drive - 2.3 km

Getting around

  • Hartlepool Station - 14 min walk
  • Durham (MME-Teesside Intl.) - 26 min drive

Restaurants

  • ‪King Johns Tavern - ‬7 min walk
  • ‪The Showroom - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪The Park Inn - ‬1 min walk
  • ‪Costa Coffee - ‬8 min walk

About this property

The New York House

The New York House offers its guests laundry facilities, express check-in, and express check-out. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 4-star Hartlepool guest house is smoke free.

  • 14 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The New York House offers 14 accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Restaurant
The Marine Hotel
Hartlepool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, 297 reviews
The price is AU$172
includes taxes & fees
30 June - 1 July
The Marine Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • Free offsite parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge

Restaurants on site

  • Lusso Italian Restaurant

Things to do

  • TV in common areas

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets are welcome
    • Service animals are exempt from fees.

Children and extra beds

  • This property does not allow children.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

York House B&B Hartlepool
York House Hartlepool
New York House Hartlepool
New York Hartlepool
The New York House Hartlepool, England
New York House Guesthouse Hartlepool
New York House Hartlepool
Guesthouse The New York House Hartlepool
Hartlepool The New York House Guesthouse
The New York House Hartlepool
The York House
New York House Guesthouse
New York House
Guesthouse The New York House
New York House Hartlepool
The New York House Guesthouse
The New York House Hartlepool
The New York House Guesthouse Hartlepool

Frequently asked questions

What is the cancellation policy at The New York House?

The New York House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The New York House?

The closest beach to The New York House is Seaton Carew Beach (3.5 km).

Is there a free airport shuttle available at The New York House?

No, The New York House does not offer an airport shuttle service.

Is there a bar or restaurant at The New York House?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The New York House?

Check-in begins at 4:00 PM. Check-out time is 10:30 AM.

The New York House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 60 reviews
Rating 8 - Good. 20 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 4 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service with stressful experience

As this place is closed there's no point in booking there. Extremely poor service from Hotels.com
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Vaclovas

Liked: Cleanliness
Disliked: Staff & service, room comfort
TV no working Shower no working Room 207
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money (for a London couple!). Plentiful and well cooked breakfast too! 10 min to town centre but no nearby pubs/bars/restaurants that we found.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Lack of secure parking. The room was dirty. Dust on bed headboards. Dust around fitments. Dirty cups. Dirty kettle.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

really nice easy to find and lots of places to eat next time i am in Hartlepool i will be staying here
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Verified traveller

STREET PARKING.. .ONLY SAW THIS AFTER BOOKING NO USE AS WE HAVE A WORKS VAN TRIED TO CANCEL.....NO JOY.....BOOKED A TRAVELODGE WITH ON SITE PARKING......SHOULD STATE STREET PARKING BEFORE PAYMENT TOOK
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant clean room, comfortable bed, good breakfast included. Parking available on the street. Surrounding area is lacking any decent bars and restaurants therefore it's a good place to stay if you have specific places to go as its a base for a good price.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night. B & B. Friendly greeting. Everywhere clean and tidy. Slept really well. Breakfast in the Morning great choice. Well cooked food. Would definitely stay again .if ever in area. Easy to recommend
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasent friendly staff ideal location breakfast great
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Debby

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The hotel bar had a loud rock band that played so loud the walls shook. Luckily it was quiet by 11:30 after "last call". We should have been warned since the hotel books a band often.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ooops

Looks lovely but it was tired and dirty. No WiFi to speak of, hardly saw any staff apart from the lady who gave us breakfast who was lovely. The shower, after we were moved to a room where one worked, was filthy. The noise from the street was loud too. Not great
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Jayne

Liked: Cleanliness
Disliked: Staff & service

Average and not able to get Wifi, good breakfast

Check in was difficult, had to call five times then had a stroppy answer that someone what at property until 9pm, instructions state to call prior to arrival. Parking on road and limited times added to stress. Lady on reception very friendly but her first day in job so knowledge limited, breakfast service was lovely. Bedroom on top floor, was clean and comfortable but space and headroom limited. For the price was OK as location suited our needs. Despite trying the two options displayed did not manage to get Wifi during our stay.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable & Great Value

Friendly & helpful staff. The guest WiFi did not work in my room, but I was provided an alternative which did work. Prompt, varied & fulsome included breakfast, from a full English. Clean & well maintained with a newly refurbished feel. Quiet overnight but curtains were better kept closed in the room at the rear. Overall very good value & I would be happy to stay there again.
Stayed 4 nights in May 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

low price compensates for deficiencies

Good full English breakfast. Rooms rather dilapidated. Missing light bulb, loose towel rail. In spite of adverts, no wifi in bedrooms.
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to town centre

Clean ,comfortable room.Unfortunately, soap dispenser and shower gel in bathroom empty.Would have expected them to be filled knowing guests would be using the room.Lovely breakfast.
Stayed 1 night in Apr 2018
Verified

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the town.

Close to the town parking, comfy bed, nice staff and great breakfast. And cheap!! Can't ask for more than that.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Mr Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Great little hotel, thumbs up from us.

Although I personally didn't stop at this hotel I have had feed back from the two guys I placed here and they were both very pleased with the standard of the hotel throughout. The manager was consistently pleasant and the breakfasts were perfect. Great little hotel for the price and we will be using again, thank you :-)
Stayed 3 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

good experience
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Fabulous guest house, lovely and clean and comfortable, excellent breakfast, lovely owners, can't recommend enough.
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing break away weekend. Ian an Tracy was very helpful the best hostesses
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Murph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed one night passing through. Easy to find. Staff/owners very helpful and pleasant.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, the host was very accommodating and couldn't do enough for us. highly recommended if you're planning a short stay in the area.
Verified

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hartlepool choice.

Excellent facilities with a very good breakfast included in the price.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Behaviour and attitude of staff = 7 star

This hotel might not be 5 star but the attitude of the staff there is 7 star. The bloke as the reception was very friendly and ready to answer all questions. On the morning of check out, I tried booking a taxi to take me to the business meeting I was to be at by 9am. It was 08:30 am, I must have called about 8 different taxi operators only to be told that no taxi is available before 9 am. That will mean turning up for my meeting late. The hotel manager(or owner) overheard and offered to give me a lift. Hartlepool might not be the most alluring and beautiful place in UK but it everyone I had dealing with during my short stay was fabulous, fantastic and lovely. Pardon my manners, as I forgot to even ask the name of the Hotel manager that gave me a lift. Once again, I say thank you.
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful helpful staff, happy demeanor & more than willing to answer questions on area & surroundings. Have used The New York Hotel for both business & pleaseure and found it to be great for either. Ideally situated in the heart of Hartlepool, convenient for conecting areas too. Rooms are clean & quiet.