Harper Holiday Packages

I have stayed at the Contessa several years ago and then it was great. Now it is run down and obviously not being cared for. The staff seem disinterested in helping. My friend and I made our way once we got there in late afternoon to the pool. No towels available and murky pool water with sediment on the steps. Although the pool says there is a bartender at 3pm on Fridays there was no-one. We called the restaurant downstairs and they said they would not bring anything to us due to staffing. We headed down to the bar later and immediately ordered two aperol spritzes, asked for two glasses of water and some guacamole, queso and chips. The female bartender made our cocktails-yet i found a fruit fly inside mine. She then had to be asked three times for water—and forgot yo even order our appetizer. As we patiently waited and then reminded her 20 minutes later—she brought out cold queso and grey/green guacamole. The room was not well cared for-and there were half eaten shrimp lying on the floor. I would never recommend this property to any of my friends or family.