At Novotel Hangzhou Xintiandi, you'll be 9.3 km (5.8 mi) from West Lake. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's restaurant, you can grab a bite to eat. Business amenities include meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Xiacheng hotel include Hangzhou Peace International Convention and Exhibition Center and Westlake Culture Plaza.
What's nearby
Hangzhou Peace International Convention and Exhibition Center - 5 min drive - 4.0 km
Zhejiang University Huajiachi Campus - 6 min drive - 6.3 km
Wulin Square - 6 min drive - 6.8 km
Hangzhou Tower Shopping Mall - 6 min drive - 6.7 km
Hangzhou China Silk Town - 7 min drive - 6.8 km
Getting around
Xintiandi Street Station - 14 min walk
East Railway Station (East Square) Station - 16 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 35 min drive
Restaurants
星巴克(新天地中心店) - 17 min walk
朱富贵火锅(中大银泰城店) - 3 min drive
星巴克 - 12 min walk
汉堡王 - 3 min drive
星巴克 - 3 min drive
About this property
Novotel Hangzhou Xintiandi
Hotel in Hangzhou with 24-hour health club and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. An airport shuttle (available on request) is available for a fee. A 24-hour health club, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Novotel Hangzhou Xintiandi. Self parking is free. A complete renovation of Novotel Hangzhou Xintiandi was completed in June 2025.
Smoking is allowed in designated areas at this 4-star Hangzhou hotel.
1 building
147 guestrooms or units
15 levels
Conference rooms
Built in 2025
Charging station for electric cars
Conference centre
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Bellhop
Lift
Smoking in designated areas
Microwave in a common area
Fridge in a common area
Water dispenser
Locker space
Dining venue
Novotel Hangzhou Xintiandi offers 147 air-conditioned accommodations with free minibar items and complimentary bottles of water. This accommodation has separate dining areas and includes day beds and dining tables. Beds feature down duvets. 65-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.
This Hangzhou hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and printers. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Return airport shuttle (surcharge) from 6:00 AM to 6:30 AM at scheduled times and on request
Free secured self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 78 for adults and CNY 78 for children
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
24-hour health club
Family friendly
Dining table
Laundry facilities
Rollaway/extra bed (surcharge)
Separate in-room dining area
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping on request
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
Conference centre
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Area rugs in public areas
Area rugs in room
Doorbell and phone notification
Hardwood flooring in room
High-pile carpet in room
Lift
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
15 floors
At least 80% of food locally-sourced
Built in 2025
Communal living room
Comprehensive food waste policy
Designated smoking areas (fines apply)
Double-glazed windows
Renovated entire property - June 2025
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Day bed
Down comforter
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)
Bathroom
Children's robes
Children's slippers
Dressing gowns
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
65-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Dining table
Electric kettle
Free bottled water
Free stocked minibar
Separate dining area
More
Air conditioning
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
Laundry detergent
Printer
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 6:00 AM; check-in end time: anytime
Express check-in available
Minimum check-in age - 15
Check-out
Check-out before 2:00 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CNY 150.0 per day.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately CNY 78 for adults and from CNY 78 for children
Airport shuttle fee: CNY 500 per vehicle (return, maximum occupancy 3)
Airport shuttle fee per child: CNY 500 (return), (from 10 to 18 years old)
Rollaway bed fee: CNY 150.0 per day
Bed sheets fee: CNY 0 per bed, per stay (or guests may bring their own)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, cash and mobile payments. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is parking available at Novotel Hangzhou Xintiandi?
Yep, Novotel Hangzhou Xintiandi has a free self car park.
How much does it cost to stay at Novotel Hangzhou Xintiandi?
As of 16 Feb 2026, prices found for a 1-night stay for 2 adults at Novotel Hangzhou Xintiandi on 23 Feb 2026 start from AU$81.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Hangzhou Xintiandi family-friendly?
You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Novotel Hangzhou Xintiandi is a hit with families.
Does Novotel Hangzhou Xintiandi serve breakfast?
You bet, buffet breakfast is available daily from 6:30 AM to 10:00 AM.
Is there a free airport shuttle available at Novotel Hangzhou Xintiandi?
No, but there's an airport shuttle that runs from 6:00 AM - 6:30 AM on request for a fee.
Is there a bar or restaurant at Novotel Hangzhou Xintiandi?
Yep, you can grab a meal at Novotel Hangzhou Xintiandi's onsite restaurant.
What time are check-in & check-out at Novotel Hangzhou Xintiandi?
Check-in begins at 6:00 AM. Check-out time is 2:00 PM.
Are pets allowed at Novotel Hangzhou Xintiandi?
No, only service animals are allowed.
Novotel Hangzhou Xintiandi Reviews
Reviews
6.0
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