See all properties
Save

Four Seasons Hotel Hangzhou At Hangzhou Centre

Photo gallery for Four Seasons Hotel Hangzhou At Hangzhou Centre

A modern indoor pool with a city view, large windows, and a lounge area with a glass table and cushions.
Property video
Unclassified image, 2 of 141, button
A modern lobby with a reception desk, seating area, and decorative elements.
A bakery display with various baked goods and a chef in uniform.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$483
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
493 Zhongshan North Road, Gongshu District, Hangzhou, Zhejiang, 310005
  • Place, Wulin Square
    ‪3 min walk‬
  • Place, Hangzhou Tower Shopping Mall
    ‪7 min walk‬
  • Place, Hangzhou China Silk Town
    ‪8 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Canal View

A modern hotel room with a large bed, a seating area, a dining table, and a city view.

Deluxe Room, 1 King Bed, Non Smoking, Canal View

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large bed, a seating area, a dining table, and a view of the city through large windows.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Panorama)

A modern living room with a city view, a dining area, and a TV mounted on the wall.

Room, 1 King Bed (Panorama)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Panoramic)

A modern living room with a city view, a dining area with a marble table, and a large window.

Executive Suite (Panoramic)

  • 115 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Hangzhou)

A modern hotel room with a large bed, a seating area, and a view of the city.

Suite (Hangzhou)

  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Canal View

A modern hotel room with a large bed, a sitting area with a sofa and chairs, a small table with a lamp, and a view of the city through large windows.

Premier Room, 1 King Bed, Canal View

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Canal View

A modern hotel room with a large bed, two armchairs, a small table, and a city view.

Premier Room, 2 Double Beds, Canal View

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk with a chair, a TV, and a view of the outside.

Premier Room, 1 King Bed, City View

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Double Beds, City View

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed

A modern hotel room with a large bed, a seating area, a TV, and a city view.

Premier Suite, 1 King Bed

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

A modern hotel room with a large bed, a sofa, a TV, and a city view.

Premier Suite, 2 Double Beds

  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
A modern indoor swimming pool with lounge chairs and a sunlit wall.

Midtown Shangri-La, Hangzhou

Downtown Hangzhou
  • Pool
  • Spa pool
  • Spa
  • Parking included
8.8 out of 10, Excellent, 256 reviews
The price is AU$221
includes taxes & fees
10 Oct - 11 Oct
Midtown Shangri-La, Hangzhou

About the area

Hangzhou

Four Seasons Hotel Hangzhou At Hangzhou Centre puts you in the heart of Hangzhou, connected to a shopping centre and within a 20-minute stroll of Wulin Square and Hangzhou Tower Shopping Mall. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include facials and body treatments. For a drink, you can stop by the hotel's own lounge bar. Plus you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 5-property class Downtown Hangzhou hotel include Hangzhou China Silk Town and West Lake is within 30 minutes.

What's nearby

  • Wulin Square - 3 min walk - 0.3 km
  • Zhejiang Science and Technology Museum - 3 min walk - 0.3 km
  • Hangzhou Tower Shopping Mall - 7 min walk - 0.6 km
  • Hangzhou China Silk Town - 8 min walk - 0.8 km
  • West Lake - 2 min drive - 2.5 km

Getting around

  • North Zhonghe Road Station - 10 min walk
  • Yuhang Railway Station - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 39 min drive

Restaurants

  • ‪颂 Song - ‬1 min walk
  • ‪山缓缓 - ‬1 min walk
  • ‪吉阿婆 JOOPO - ‬7 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪SUBWAY 赛百味 - ‬8 min walk

About this property

Four Seasons Hotel Hangzhou At Hangzhou Centre

Four Seasons Hotel Hangzhou At Hangzhou Centre offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Four Seasons Hotel Hangzhou At Hangzhou Centre. Free self parking is available.

This 5-star Hangzhou hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 3 dining venues
  • Built in 2024
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
Four Seasons Hotel Hangzhou At Hangzhou Centre offers 214 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is open daily.

Similar properties

A spacious living room with large windows, a sofa set, a coffee table, and a floor lamp.
Kempinski Hotel Hangzhou
Gongshu
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 47 reviews
The price is AU$210
includes taxes & fees
27 Sept - 28 Sept
Kempinski Hotel Hangzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 268 for adults and CNY 134 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (118 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (90 centimetre wide)

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 268 for adults and from CNY 134 for children
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel
Four Seasons Hotel Hangzhou At Hangzhou Centre Hangzhou
Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Four Seasons Hotel Hangzhou At Hangzhou Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Hotel Hangzhou At Hangzhou Centre?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Hangzhou At Hangzhou Centre on 29 Sept 2026 start from AU$483, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Yep, Four Seasons Hotel Hangzhou At Hangzhou Centre has a free self car park.

Is there a spa on site at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Yep, there is an onsite spa at Four Seasons Hotel Hangzhou At Hangzhou Centre. You'll enjoy heaps of services like facials and body treatments.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have a pool?

Four Seasons Hotel Hangzhou At Hangzhou Centre has an indoor pool.

What luxury perks are available at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Four Seasons Hotel Hangzhou At Hangzhou Centre features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, hydromassage showerheads and pillowtop beds.

What makes Four Seasons Hotel Hangzhou At Hangzhou Centre a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Four Seasons Hotel Hangzhou At Hangzhou Centre.

Is Four Seasons Hotel Hangzhou At Hangzhou Centre family-friendly?

You bet! With amenities such as babysitting services and an indoor pool, as well as highchairs and baby baths in the guestrooms, it's no surprise that Four Seasons Hotel Hangzhou At Hangzhou Centre is a hit with families.

Are there hot tubs in the rooms at Four Seasons Hotel Hangzhou At Hangzhou Centre?

No, but there are deep-soaking baths in the guestrooms.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre serve breakfast?

Yeah, buffet breakfast is on offer on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Four Seasons Hotel Hangzhou At Hangzhou Centre?

No, Four Seasons Hotel Hangzhou At Hangzhou Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Seasons Hotel Hangzhou At Hangzhou Centre?

No, only service animals are allowed.

Four Seasons Hotel Hangzhou At Hangzhou Centre Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 44 out of 46 reviews
Rating 8 - Good. 2 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, facilities and food was excellent!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a spectacular stay from start to finish. The room was spotless, the staff were incredibly kind and professional, and the overall atmosphere was relaxing and comfortable. Everything exceeded my expectations. I would definitely stay here again!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly attentive and professional. The doorman, however, could be more proactive in assisting guests. I wasn’t expecting much from the breakfast, but it completely exceeded my expectations. The variety and quality were outstanding. I had a wonderful time and would highly recommend this hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all v good service just that sometimes too many people queuing up for breakfast and have to wait!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good and very new hotel
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Quite literally the best hotel experience I've ever had. The staff was incredibly warm and accommodating. The breakfast is exceptional. Everything about the space is highly considered. Wonderful!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms, comfortable bed and friendly staff. Hotel is in a mall with many shops and dining options. What more can you ask for from a hotel when on vacation. Perfect!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is great that
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and classic four seasons service. As a new hotel, some of the staff seems new to work, but I can see them trying their best to accommodate.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful without being disturbing. The hotel is very new and comfortable. The layout of the hotel room is spacious.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and attentive customer service.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand New 4 Seasons Hotel

Brand new 4 Seasons Hotel. V good service. Different from the old 4 Seasons but it is brand new! Lovely river view and got upgraded to corner room with 270 degree view.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel, and a big part of that was thanks to the exceptional service at the front desk—especially Isabella. From the moment I arrived, she was warm, professional, and genuinely attentive. What truly stood out was how she went above and beyond to make sure everything was taken care of, even anticipating needs before I had to ask. Whether it was handling requests efficiently, offering helpful local tips, or simply checking in to make sure my stay was comfortable, Isabella made a lasting impression. Her attitude and dedication reflect incredibly well on the hotel, and she turned what could have been a standard stay into a memorable one. The hotel itself was clean, comfortable, and well-managed, but it was the human touch—especially Isabella’s—that really elevated the experience. I would absolutely stay here again and highly commend the management for having such a standout team member at the front desk.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An extraordinary stay

Excellent service for both parents and kids! We stayed at the hotel during the Easter holiday. The kids were given a pack of Easter souvenirs and puzzle hunt materials. They even received their own room card. We were also surprised when we returned to our room from West Lake to find that the hotel had prepared Easter desserts for the kids, as well as an anniversary cake and decorations for the parents. We both enjoyed our stay at the Four Seasons. The weather was bad when we checked out, but the staff even accompanied us from the hotel to the metro station to help us avoid getting wet from the rain. Thank you for the beautiful room and services!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le séjour etait magnifique, la chambre est tres confortable et le staff tres serviable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早晨超級豐富，早起也值得
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務員非常貼心，房間大又明亮，床相當舒服，整體而言非常滿意。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
除了自助早餐比較一般外，其他方面都頗為不俗。
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
員工服務態度良好。
餐廳頌很值得一試的中菜
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
入住酒店舒服整潔，服務專業、貼心，有賓至如歸的感覺
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2026