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5.0 out of 5

"4-5 star hotel with BIG comfortable rooms. Everything you would expect from a great hotel. " More

By a verified traveller on Mon 20 Nov 2017

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Hotel Description

Halong Palace Hotel places you steps from Cái Dăm Market and within a 10-minute stroll of Ha Long Night Market. Highlights at this beach hotel include in-room free WiFi, free internet, and LCD TVs.

TVs with satellite channels are featured in all 119 soundproofed rooms, and you can enjoy coffee/tea makers, free bottled water, and safes. Nice touches include bathrobes, slippers, and designer toiletries. Minibars, hair dryers, and phones are also available.

The restaurant, Diamond Restaurant, serves Vietnamese cuisine and is open for breakfast, lunch, and dinner. Enjoy the outdoor swimming pool, gym, and pool loungers. 5382 square feet (500 square meters) of event facilities include meeting rooms and conference space. Other amenities include 2 restaurants and free WiFi in public areas. There's also the convenience of free valet parking.

In the area of this 4-star Bai Chay hotel, you'll find Halong Bay Marina.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$55* Per night/room 6 May - 7 May

Premium Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Halong Palace Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Halong Palace Hotel

Everyone (1)
5 out of 5

Very nice hotel - could not fault

Pros: Large well equipped rooms with very good breakfast
4-5 star hotel with BIG comfortable rooms. Everything you would expect from a great hotel.

Posted by , from Australia on 20 Nov. 2017

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Comment from Hotel Management

22 Nov. 2017 by Ethan Nguyễn

Dear Sir/Madam, Thank you very much for choosing us for your recent stay in Halong and for your nice comments about our hotel facilities and staff members. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay with us; to have achieved this goal is a real satisfaction and a great motivation for the Team. Our appreciation again and we look forward to accommodate you again in the future. With my best regards,

Property Features

There are 2 restaurants on site. WiFi and wired Internet are free in public spaces. Halong Palace Hotel offers its guests an outdoor pool and a fitness center. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Halong Palace Hotel. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Ha Long hotel.

  • 1 building
  • 119 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Meeting rooms
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Ga Ha Long Station (3.1 km / 1.9 mi)
  • Parking: Free valet parking

Room Amenities

Halong Palace Hotel offers 119 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Ha Long hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

Halong Palace Hotel has 2 restaurants serving breakfast, lunch, and dinner.

Diamond Restaurant - This restaurant overlooks the ocean and specializes in Vietnamese cuisine. Open daily.

Lang Chai Halong - This restaurant serves breakfast, lunch, and dinner. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 16
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Halong Palace Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Property is not cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Halong Palace Hotel
  • Halong Palace
  • Hotel Halong Palace Hotel Ha Long
  • Ha Long Halong Palace Hotel Hotel
  • Hotel Halong Palace Hotel
  • Halong Palace Hotel Ha Long
  • Palace Hotel
  • Palace
  • Halong Palace Hotel Hotel
  • Halong Palace Hotel Ha Long
  • Halong Palace Hotel Hotel Ha Long

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Halong Palace Hotel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.