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City Bay Hotel

2.0 star property

Photo gallery for City Bay Hotel

Interior
Property entrance
Deluxe Double or Twin Room
Interior
Staircase

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Room service

Explore the area

View map
156B Le Thanh Tong Street, Ha Long, Quang Ninh
  • Place, Nha Tho Hon Gai Temple
    ‪2 min walk‬
  • Place, Halong Bay Marina
    ‪3 min walk‬
  • Place, Long Tien Pagoda
    ‪5 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪54 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Ha Long

City Bay Hotel places you steps from Ha Long Bay and within a 10-minute stroll of Halong Bay Marina. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a snack bar/deli and laundry facilities. There's also self parking, along with the convenience of an airport shuttle. .In the area of this Hon Gai hotel, you'll find Tuan Chau Beach.

What's nearby

  • Nha Tho Hon Gai Temple - 2 min walk - 0.2 km
  • Halong Bay Marina - 3 min walk - 0.3 km
  • Long Tien Pagoda - 5 min walk - 0.5 km
  • Poem Mountain - 10 min walk - 0.9 km
  • Quang Ninh Museum - 3 min drive - 1.5 km

Getting around

  • Cai Lan Station - 14 min drive
  • Haiphong (HPH-Cat Bi) - 61 min drive

Restaurants

  • ‪Hải Sản Hương Duyên - ‬9 min walk
  • ‪Bia Ha Long Quan Hi Zai - ‬5 min walk
  • ‪Cateria - ‬2 min walk
  • ‪LOTTERIA - ‬8 min walk
  • ‪Phuc Long - ‬5 min walk

About this property

City Bay Hotel

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at City Bay Hotel. Parking is available for a fee.
  • 1 building
  • 36 guestrooms or units
  • 6 levels
  • Built in 2008
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • ATM
City Bay Hotel offers 36 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower, slippers, bidets and hairdryers.

This Ha Long hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

View from property
Ha Long Park Hotel
Hon Gai
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 22 reviews
The price is AU$41
includes taxes & fees
21 June - 22 June
Ha Long Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

More

  • 1 building
  • 6 floors
  • Built in 2008

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City Bay Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

City Bay Hotel Halong
City Bay Hotel
City Bay Hotel Ha Long
City Bay Ha Long
Hotel City Bay Hotel Ha Long
Ha Long City Bay Hotel Hotel
Hotel City Bay Hotel
City Bay
City Bay Hotel Hotel
City Bay Hotel Ha Long
City Bay Hotel Hotel Ha Long

Frequently asked questions

What is the cancellation policy at City Bay Hotel?

City Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at City Bay Hotel?

Yep, City Bay Hotel has a self car park, for a fee. A self car park is also available, for a fee.

Are there any beaches close to City Bay Hotel?

The closest beach to City Bay Hotel is Tuan Chau Beach (9.6 km).

Is there a free airport shuttle available at City Bay Hotel?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at City Bay Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at City Bay Hotel?

No, pets and service animals are not allowed.

City Bay Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 21 reviews
Rating 8 - Good. 9 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Jian Kai

Liked: Staff & service, room comfort

Near to Vincom Centre and market

Average hotel. Nothing much to complaint except a moldy smell in the room due to the room being empty for a while. Near to Vincom Centre and wet market is a plus.
Stayed 1 night in Nov 2019
Verified

8/10 Good

JONGGU

Liked: Cleanliness, amenities
한산하고 사람이 적어서 좋았습니다. 특별한 점은 없었으나 방이 깨끗하다는 느낌이 들어서 기분이 좋았습니다.
Stayed 1 night in Nov 2016
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
設備は標準的かとは思いますが、スタッフの方の対応が素晴らしいです。 英語もあまり得意でない私たちのために、フロントの方は一生懸命にいろんなことを説明してくれましたし、設備の不備や、使い方がわからないときはすぐに来て対応してくれました。 掃除もとても丁寧でした。 一点気になるのは、歯ブラシセットやタオルは無料のものと有料のものが両方置いてあり、ちょっと邪魔だなぁと思いました。 また、有料のコーヒーセットやカップ麺、お菓子などもおいてあるのでちょっと邪魔でした。 とはいえ、ハロン湾ツアーやハノイへの送迎手配もありましたので、便利でした。 立地も地元のマーケットのすぐ隣、少し歩いたところに大型のショッピングモールがあり、スーパーやレストランもあって、とても便利でした。 また、こちらに来ることがあれば利用したいと思います。
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Good hotel, great price but a short taxi ride away from the tourist area with the bars ect.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

peku

Liked: Cleanliness, staff & service, room comfort
Harrastan kalastusta,kala satama lähellä paljon nähtävää minulle mukavia ihmisiä,iuoretori lähell,myös paikaallinen marketti,rauhallinen ympäristö.Alue hiljenee klo 19,ja herää klo 02 uuteen päivään
Stayed 4 nights in Mar 2018
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Halong City hotel City Bay

Ottima posizione vicino Market centro commerciale Baia di halong, Sun Wheel ecc. Pulito Staff accogliente sicuro. Consigliato
Stayed 3 nights in Nov 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dårlig oplevelse hele vejen igennem

Dårlig oplevelse hele vejen igennem
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Amadeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Fick en uppgradering utan att behöva betala någonting! Jättetrevliga och fick t.om. En lite present när vi checkade ut. Definitivt att rekommendera!!
Stayed 1 night in Jun 2017
Verified

4/10 Poor

Andy

Disliked: Property conditions & facilities, room comfort

部屋の清潔度は普通だがシャワーの温水が

泊まった部屋のシャワーが水しか出ず、その日はとても寒かったのでとても大変でした。 その他の設備は最低限に備えられており、フリーwi-fiも設置されていました。 ただ、フロントの方は英語が全く通じませんでした。
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort

Good clean hotel

Very clean spacious room in a quiet but central location. Hotel owners very considerate and very helpful. Would recommend.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Helt okej men inte mer

Vi stannade tre nätter och är överlag nöjda, minus är att personalen inte kan många ord engelska, vilket kan ställa till det en del.
Verified

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, but the personel did not speak English

Good hotel room, everything was exellent. Comfort was very good, as well as the hotel facilities. However, the personal in the reception did not speak English at all. Also- since we had a room with a window - it would be better if we didn't look right into the neighbors house. There was also always an bad smell in the room.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Affordable with basic amenities

This room was affordable with basic amenities. Good for a short stay while traveling through Halong Bay.
Verified

8/10 Good

Johanna

Liked: Cleanliness, property conditions & facilities, room comfort

quality hotel

hotel is clean, big rooms and very comfortable.
Verified

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel located 20 mins from Halong Bay Harbour

Stayed here for 1 night and was pleasantly surprised. I stayed in the 3* City Bay Palace not the 2* city bay (both part of the same company and within a stones throw of eachother). Room was very modern with nice bathroom, air con, double bed that was actually comfortable and a Tv that allowed me to watch the sport at 3 in the morning (with the english time difference) without having to leave the hotel! My only qualms would be that the staff do not speak very good english at all which is surprising for a hotel that seems quite classy and also the hotel restaurant food wasnt great so would reccomend going out to eat. Other than that it was very nice. Just make sure its the City Bay Palace and NOT the City Bay Hotel as i understand it is considerably inferior(through other reviews not personal experience).
Verified

4/10 Poor

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

De perdidos al rio

Nos anularon la reserva x el morro, ya que como no fuimos la primera noche x motivos de itinerarios va y anulan la segunda x el morro sin decirnos nada y sin avisar (pero eso si nos la cobran del tirón los dos días), con lo cual llegamos y no teníamos habitación, gracias a dios, que tienen al lado un hotel de la misma compañía y con mejores condiciones que el que habíamos reservado y x hay nos pudimos escapar, pero el servicio cortito con sifón. Vamos unos caraduras...
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice quaint

It was easy access to reach the cruises at ha long bay
Verified

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Bay City

Unfortunately I was sick the entire time I stayed here so I was confined to my room, luckily the bed was very comfortable, and the room itself was beautiful. The location was good, and there were lots of shops around for me to buy medicine and juice and such, but I had no view out my window other than a concrete waterfall. Because I was sick, I ate in the hotel a lot and the food selection was poor, room service was terrible, I had to walk down to the restaurant to order as no one was answering the phone. Food service was fast, but the food just ok.
Verified

4/10 Poor

SERGE

Disliked: Property conditions & facilities, room comfort

Mauvaise surprise a l arrivee a l 'hotel

Hotel complet a notre arrive suite a une confusion entre l hotel City bay palace et City Bay. La reservation a ete faite pour un hotel 3 etoiles qui au final était pour un 2 etoiles et qui et qui était complet. La receptionniste semblait être au courant car a l arrivee on a eu le choix de renoncer a la reservation ou d'acceper une chambre dans un autre hotel a cote du local des femmes de menage sans fenêtre. A 20H on ne pouvait qu'accepter la proposition, au final réveil par le bruit des 6 h du matin.
Verified

8/10 Good

Pekka

Liked: Cleanliness, property conditions & facilities, room comfort
Verified

6/10 Okay

kin tsiang