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Era Cruises

5.0 star property
Luxury cruise ship with full-service spa and free breakfast

Photo gallery for Era Cruises

Outdoor pool
2 bars/lounges
Garden Sea Family Suite, Balcony
Royal Suite, Terrace
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping
  • Room service

Explore the area

Map
No 19B, Terminal 2, Lot 2 Tuan Chau Port, Ha Long, Quang Ninh
  • Tuan Chau Beach
    ‪9 min walk‬
  • Dolphin Club
    ‪10 min walk‬
  • Ha Long Night Market
    ‪10 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪48 min drive‬

Room options

View all photos for Connecting Suite, Private Balcony

In-room safe, blackout curtains, soundproofing, bed sheets

Connecting Suite, Private Balcony

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Private bathroom
  • 90 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Garden Sea Family Suite, Balcony

Garden Sea Family Suite, Balcony

Garden Sea Family Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for King Terrace Suite

King Terrace Suite

King Terrace Suite

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Private bathroom
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite, Balcony

In-room safe, blackout curtains, soundproofing, bed sheets

Terrace Suite, Balcony

Highlights

Terrace
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Private bathroom
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Royal Suite, Terrace

Royal Suite, Terrace

Royal Suite, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Private bathroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Ha Long

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. Highlights at this luxury cruise ship include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include facials and body treatments. Added amenities include free Wi-Fi in public areas and a 24-hour gym. Free continental breakfast is available daily between 6:00 AM and 7:00 AM. There's also limited parking, along with the convenience of an area shuttle. . 
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What's nearby

  • Tuan Chau Beach - 9 min walk - 0.8 km
  • Dolphin Club - 10 min walk - 0.9 km
  • Tuan Chau Amphitheater - 10 min walk - 0.9 km
  • Ha Long Night Market - 10 min drive - 9.1 km
  • Dragon Park - 15 min drive - 13.2 km

Getting around

  • Ga Ha Long Station - 16 min drive
  • Haiphong (HPH-Cat Bi) - 48 min drive

Restaurants

  • ‪Bunny’s - ‬8 min walk
  • ‪Magnolia Restaurant - ‬11 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬11 min drive
  • ‪Diamond Restaurant - ‬10 min drive
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬11 min drive

About this property

Era Cruises

Luxury cruise ship with full-service spa and free breakfast
Era Cruises offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the luxury Era Cruises. An area shuttle within 160 kilometres and a shuttle from the airport to the hotel during limited hours are available for a fee.

This 5-star Ha Long cruise ship is smoke free.

  • 18 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Era Cruises offers 18 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. Business-friendly amenities include safes and telephones. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and bidets. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and body treatments.

Languages

English, Vietnamese

Similar properties

Family Suite with Balcony and Ocean View

Venus Halong Cruises

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, 21 reviews
Venus Halong Cruises

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 7:30 AM to 10:00 AM
  • Area shuttle (surcharge) up to 160 kilometres
  • Cruise terminal shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 7:00 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Fishing
  • Full-service spa
  • Kayaking
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Treatment room

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1362000.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 940000 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

Frequently asked questions

What is the cancellation policy at Era Cruises?

Era Cruises offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Era Cruises?

Onsite parking is limited.

Are there any beaches close to Era Cruises?

Yep, Era Cruises is a short 9-minute walk from Tuan Chau Beach. Fun beach activities include kayaking, fishing and swimming. You can also find boat tours.

Is there a spa on site at Era Cruises?

Yep, there is an onsite spa at Era Cruises. You'll enjoy heaps of services like facials and body treatments.

What makes Era Cruises a romantic place to stay?

Couples spa treatments and a bar, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Era Cruises.

Are there hot tubs in the rooms at Era Cruises?

No, but there are Jetted bath in the guestrooms.

Does Era Cruises serve breakfast?

Sure does, complimentary continental breakfast is served daily from 6:00 AM to 7:00 AM.

Is there a free airport shuttle available at Era Cruises?

No, but there's a shuttle from the airport to the hotel that runs from 7:30 AM - 10:00 AM for a fee.

Is there a bar or restaurant at Era Cruises?

Yep, you can grab a meal at Era Cruises's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Era Cruises?

Check-in begins at 11:30 AM. Check-out time is 9:30 AM.

Are pets allowed at Era Cruises?

No, pets are not allowed.

Era Cruises Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 91 reviews
Rating 8 - Good. 13 out of 91 reviews
Rating 6 - Okay. 10 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pawel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing cruise, huge cabins, superb food
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas of ha longbay are beautiful. The staff were great.
Stayed 2 nights in Jan 2025

2/10 Terrible

Kieu-Chau

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Taryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
Stayed 1 night in Oct 2024

6/10 Okay

cindy

Travelled with family
The staff contacted me on what’s app the night before around 10 pm to let me know that they were putting us on another cruise, I was upset they waited so long to let me know but they assured us the cruise ship was very similar to the cruise ship I originally booked and only been in operation since last year December 2023 but when we got on the cruise ship it was pretty obvious the cruise ship had been running longer than that. Even though the cruise ship was still in good condition there were obvious signs of wear and tear that to me made it hard to believe that it was running less than a year. The transportation to the cruise ship was horrible, they packed over 50 people on to a smaller boat, there was no air circulation and it was so hot, humid, and hard to breathe. The typhoon had just came by a few days prior so there was quite a bit of trash in the bay and they didn’t let us be in Halong Bay at all, we were only able to cruise Lanha Bay which is understandable because there was still so much trash and debris. No wifi available on the boat. Food was ok. Staff on the other hand was very nice and tried to be as accommodating as possible.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent cruise with attentive crew.

Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Stayed 2 nights in Feb 2024

10/10 Excellent

Stuart

Stayed 1 night in Jan 2024

10/10 Excellent

Woon Chooi

Stayed 1 night in Dec 2023

6/10 Okay

Gaganjot

Liked: Staff & service
Disliked: Property conditions & facilities
Older cruise
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

ZOHAR

Liked: Cleanliness, staff & service, room comfort

Great fun on the Era boat!

The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
Stayed 2 nights in Sep 2023

6/10 Okay

Sydney

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all. Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster. In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back. Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant. Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
Stayed 1 night in Sep 2023

6/10 Okay

Alias

It Was Just Okay, Not The Best.

I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
Stayed 2 nights in Aug 2023

6/10 Okay

Rosanna

Liked: Staff & service, property conditions & facilities
Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Stayed 1 night in Aug 2023

8/10 Good

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
Stayed 1 night in Aug 2023

2/10 Terrible

Fraser

Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
Stayed 1 night in Jun 2023

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
Stayed 1 night in Jul 2023

8/10 Good

Waka

Travelled with family and small children
Liked: Staff & service
I found two cockroaches in my room. It was awful.
Stayed 1 night in Jun 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic boat

Certainty one of the nicest boats on the water... the room is gigantic with separate jacuzzi tub... food was good but the modern clean boat was the star of the show... highly recommend
Stayed 1 night in Jun 2023

10/10 Excellent

Sameer

Travelled with partner
Liked: Cleanliness, staff & service
Out of 600 odd options in Halong Bay we chose Era cruises. From Hanoi to Halong Bay and the cruise, everything was very well organised by Mr Duc and his team, It is an experience to remember. Team at Era cruise were so very helpful all along. The room itself was outstanding.

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What amazing trip on Era, the host Duc was awesome, knowledgeable and fun, his staff were so friendly and helpful, the food was terrific form start to finish, the room we had was 5 star and the views from it were memorable
Stayed 1 night in May 2023