See all properties
Save

The Enchanted Hotel

3.5 star property

Photo gallery for The Enchanted Hotel

Exterior
Restaurant
Grand Studio Suite, City View | Living area
Exterior
Deluxe Double Room, Bathtub, City View

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is AU$31
includes taxes & fees
20 Apr - 21 Apr

Explore the area

View map
37 Chau My, phuong Bai Chay, Ha Long, Quang Ninh, 01000
  • Place, Sun Square
    ‪11 min walk‬
  • Place, Bai Chay Beach
    ‪15 min walk‬
  • Place, Dragon Park
    ‪6 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪49 min drive‬

Room options

View all photos for Deluxe Double Room, Bathtub, City View

Deluxe Double Room, Bathtub, City View

Deluxe Double Room, Bathtub, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio Suite, City View

Grand Studio Suite, City View | Living area

Grand Studio Suite, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

About the area

Ha Long

The Enchanted Hotel places you steps from Ha Long Bay and within a 15-minute stroll of Sun Square. Highlights at this beach hotel include in-room free WiFi and Smart TVs. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. Each morning local cuisine breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free valet parking. .Near this 3-property class Bai Chay hotel, you'll find Halong Bay Marina.

What's nearby

  • Sun Square - 11 min walk - 1.0 km
  • Bai Chay Beach - 15 min walk - 1.3 km
  • Cái Dăm Market - 5 min drive - 2.6 km
  • Dragon Park - 6 min drive - 2.2 km
  • Queen Cable Car Ocean Terminal - 6 min drive - 2.9 km

Getting around

  • Ga Ha Long Station - 15 min drive
  • Haiphong (HPH-Cat Bi) - 55 min drive

Restaurants

  • ‪Pool Bar - ‬15 min walk
  • ‪Phúóng Nam - ‬3 min drive
  • Pavilion
  • ‪Novotel Lobby Bar - ‬17 min walk
  • ‪Zone 14 - ‬11 min walk

About this property

The Enchanted Hotel

The Enchanted Hotel offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. A computer station is on site and WiFi is free in public spaces. The business-friendly The Enchanted Hotel also features dry cleaning/laundry services, a corner/local shop, and 24-hour room service. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Ha Long hotel.

  • 21 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Locker space
The Enchanted Hotel offers 21 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. 48-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and printers. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool
The Yen Residences Halong
Bai Chay
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 22 reviews
The price is AU$41
includes taxes & fees
8 May - 9 May
The Yen Residences Halong

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: VND 100,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Direct access to the beach

Accessibility

  • No lift
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 11 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 60000 for adults and from VND 60000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Frequently asked questions

Is parking available at The Enchanted Hotel?

Yep, The Enchanted Hotel has a free self car park and free valet parking.

How much does it cost to stay at The Enchanted Hotel?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at The Enchanted Hotel on 20 Apr 2026 start from AU$31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Enchanted Hotel?

Yep, The Enchanted Hotel is a short 13-minute walk from Bai Chay Beach.

What makes The Enchanted Hotel a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Enchanted Hotel.

Does The Enchanted Hotel serve breakfast?

You bet, local cuisine breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Enchanted Hotel?

No, The Enchanted Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Enchanted Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

The Enchanted Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Jeannie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service. Staff was very unfriendly
Stayed 1 night in Mar 2026