You can enjoy LCD TVs with satellite channels, and all 225 rooms feature free WiFi, free wired Internet, and sofa beds. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include rainfall showerheads, bathrobes, and slippers. Free newspapers, free bottled water, and safes are also available.
A day of pampering at In Balance can include deep-tissue massages, facials, and body treatments along with aromatherapy and mani/pedis. The restaurant, Square restaurant, is open for breakfast, lunch, and dinner. Lobby Lounge Bar is the hotel's own bar, serving drinks along with breakfast and brunch. Enjoy the outdoor swimming pool, fitness center, kids' swimming pool, and pool loungers. Plus you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of an airport shuttle.
Sights within a 10-minute walk of this 4-star Bai Chay hotel include Sun World Ha Long Park and Typhoon Water Park is within 30 minutes.
27 Nov. 2018 by The hotel management team
Dear our valued guest, Thank you for taking time to give us a rating here. We look forward to welcome you back to hotel soon. Your faithfully, The hotel management team
8 Jun. 2018 by The hotel management team
Dear Scott, We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. We are delighted to learn that you enjoyed your stay, the great location and the fab food. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our Ambassadors at all levels. Thank you again for your nice comment and we look forward to welcome you back soon. Sincerely and wish you happy travels, The Hotel Management Team
25 Apr. 2018 by Management Board
Dear Mr Tony, Thank you so much for your review. We look forward to welcoming you again in the near future!
27 Apr. 2017 by For and on behalf of the hotel management
Dear Denise, We thank you so much for sharing your experience regarding your recent stay at Novotel Ha Long Bay. Your nice word to our staff is serving as an encouragement to continuously strive hard in achieving excellence. Besides that we truly regret to learn that our bed did not meet your expectation. We will review with our Executive Housekeeper to continue our improvement. We will surely be glad to welcome you back! Sincerely,
Novotel Ha Long Bay offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 4090 square feet (380 square meters). A children's pool, spa services, and tour/ticket assistance are also featured at the business-friendly Novotel Ha Long Bay. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Ha Long hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Novotel Ha Long Bay offers 225 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ha Long hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Square restaurant - This poolside restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge Bar - This poolside bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Poolside bar - This poolside bar serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.