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Hermes Cruises

5.0 star property

Photo gallery for Hermes Cruises

Presidential Suite, 1 King Bed, Private Pool
Presidential Suite, 1 King Bed, Private Pool
Restaurant
15 indoor pools, outdoor pool
Senior Suite, Balcony | Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
20 Tuan Chau Harbour, Ha Long, Quang Ninh, 200000
  • Place, Tuan Chau Park
    ‪16 min walk‬
  • Place, Dolphin Club
    ‪3 min drive‬
  • Place, Tuan Chau Beach
    ‪4 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Senior Suite, Balcony

Senior Suite, Balcony

Senior Suite, Balcony

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite, Terrace

Royal Suite, Terrace

Royal Suite, Terrace

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Private Pool

Presidential Suite, 1 King Bed, Private Pool

Presidential Suite, 1 King Bed, Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Junior Triple Room

Junior Triple Room

Junior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

About the area

Ha Long

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. Highlights at this luxury cruise ship include 15 indoor swimming pools, 2 bars/lounges and a full-service spa. .Enjoy the outdoor swimming pool and gym as well as access to a driving range and aerobics classes. For a bite to eat, you can stop by the cruise ship's restaurant or one of the 2 coffee shops/cafes. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and massage/treatment rooms. Free buffet breakfast is available daily between 6:30 AM and 8:00 AM. There's also the convenience of self parking. . 
View more Cruise ships in Ha LongOpens in a new window

What's nearby

  • Tuan Chau Park - 16 min walk - 1.4 km
  • Dolphin Club - 3 min drive - 1.1 km
  • Tuan Chau Beach - 4 min drive - 2.6 km
  • Ha Long Night Market - 12 min drive - 7.3 km
  • Halong Bay Marina - 27 min drive - 17.5 km

Getting around

  • Ga Ha Long Station - 12 min drive
  • Haiphong (HPH-Cat Bi) - 47 min drive

Restaurants

  • ‪Bunny’s - ‬3 min drive
  • ‪Pool Bar - ‬11 min drive
  • Pavilion
  • ‪Phúóng Nam - ‬10 min drive
  • ‪Phở Gà Tứ Giáp - ‬8 min drive

About this property

Hermes Cruises

As a guest of Hermes Cruises , you'll find a full-service spa, 15 indoor swimming pools, an outdoor pool, and a fitness centre. There's a restaurant on site, along with 2 coffee shops/cafes. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Hermes Cruises . For a fee, parking is available.

  • 18 guestrooms or units
  • 2 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Terrace on the roof
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Dining venue
Hermes Cruises offers 18 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a separate bath and shower with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, computer monitors and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. The spa is open daily.

Similar properties

Essence Suite | Beach/ocean view
Grand Pioneers Halong Bay Cruise 1
Ha Long
  • Pool
  • Breakfast included
  • Spa
  • Restaurant
4.8 out of 5, Exceptional, 86 reviews
The price is AU$718
includes taxes & fees
9 July - 10 July
Grand Pioneers Halong Bay Cruise 1

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 15 indoor pools
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Outdoor pool

Family friendly

  • 15 indoor pools
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • 4G smartphone data speed
  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 9:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - noon
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by telephone, text message or WhatsApp 72 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and outdoor lighting in all accommodation.

Property is also known as

Hermes Cruises
Hermes Cruises Cruise
Hermes Cruises Ha Long
Hermes Cruises Cruise Ha Long

Frequently asked questions

What is the cancellation policy at Hermes Cruises ?

Hermes Cruises offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hermes Cruises ?

Yep, Hermes Cruises has a self car park for USD 15 per night. A self car park is also available, for a fee.

Are there any beaches close to Hermes Cruises ?

The closest beach to Hermes Cruises is Tuan Chau Beach (1.5 km).

Is there a spa on site at Hermes Cruises ?

Yep, there is an onsite spa at Hermes Cruises .

Does Hermes Cruises have a pool?

Hermes Cruises has 15 indoor swimming pools and an outdoor pool.

What luxury perks are available at Hermes Cruises ?

Hermes Cruises features 15 indoor pools, a full-service spa and an outdoor pool. All guestrooms come with Hot tubs, hydromassage showerheads and 24-hour room service.

What makes Hermes Cruises a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as Hot tubs and private balconies in the guestrooms, help set the scene for a romantic weekend at Hermes Cruises .

Is Hermes Cruises family-friendly?

You bet! With amenities such as 15 indoor pools and laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Hermes Cruises is a hit with families.

Are there hot tubs in the rooms at Hermes Cruises ?

Yep, all rooms come with private hot tubs.

Does Hermes Cruises serve breakfast?

You bet, free buffet brekkie is offered daily from 6:30 AM to 8:00 AM.

Is there a free airport shuttle available at Hermes Cruises ?

No, Hermes Cruises does not offer an airport shuttle service.

Is there a bar or restaurant at Hermes Cruises ?

Yep, you can grab a meal at Hermes Cruises 's onsite restaurant.

What time are check-in & check-out at Hermes Cruises ?

Check-in begins at noon. Check-out time is 9:30 AM.

Are pets allowed at Hermes Cruises ?

No, pets are not allowed.

Hermes Cruises Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.0/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Curtis

Liked: Staff & service, property conditions & facilities
Room itself was clean, bed very comfortable and an amazing view, however the bathroom needs to be cleaned better. We found some bugs and mould on the grout. Staff were very good, activities were well organised. No sun loungers on the sun deck, which is a shame, as they definitely have the space for some. The food was excellent, fresh and very tasty, however the fact no drinks were included meant we felt slightly ripped off, especially given the prices.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boat and staff was fantastic , the waterways were great apart from all the rubbish in the water , bit sad to see
Stayed 1 night in Mar 2025
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good. If our room can be on the second floor, that’s better. The engine sound was too loud in the first floor.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cruise option for Ha Long Bay! This one was on the pricier side when looking at options, but you definitely get what you pay for here! We saw some of the other cruise options from Expedia docked when we boarded and felt VERY relieved we had chosen Hermes. The staff were lovely and very accommodating! Overall Ha Long Bay is a tourist destination so keep expectations open, it’s definitely not like the incredible pictures in advertisements (trash everywhere!)
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Emil Gravers

Liked: Staff & service, amenities, property conditions & facilities
The room was beautiful and offered the most stunning view, which we experienced during the entire trip. The staff were friendly, helpful, and always smiling, which created a pleasant atmosphere throughout our stay. Overall, the stay was perfectly fine, though it did not feel particularly exceptional. However, there were a few aspects that could be improved. The quality of the excursions was rather average, and the locations we visited were quite overcrowded with tourists. The meals were acceptable, but the dinner menu felt somewhat mismatched and weird. In addition, the stated schedule was not consistently followed, both by the staff and by some of the guests. This was a bit disappointing, as it affects those who are trying to follow the planned program. It would be helpful if the staff ensured that services were ready at the scheduled times and were more comfortable reminding guests to respect the timetable for the benefit of everyone.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

GIOVANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi incrível. Infelizmente ficamos uma noite apenas. Sugiro ficarem duas para aproveitar bem o cruzeiro.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Christina

Stayed 1 night in May 2024