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Grand Halong Hotel

3.5 star property

Photo gallery for Grand Halong Hotel

Front of property
Grand Suite, Sea View | Living area
Interior
Deluxe Room, Sea View | Living area
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Ha Long road, Bai Chay, Ha Long, Quang Ninh
  • Place, Dragon Park
    ‪7 min walk‬
  • Place, Bai Chay Market
    ‪11 min walk‬
  • Place, Bai Chay Beach
    ‪17 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪54 min drive‬

Room options

View all photos for Superior Room, City View

Superior Room, City View | Living area

Superior Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | Living area

Deluxe Room, Sea View

  • Sea view
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Suite, Sea View

Grand Suite, Sea View

Grand Suite, Sea View

  • Sea view
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

About the area

Ha Long

Grand Halong Hotel places you steps from Ha Long Bay and within a 10-minute stroll of Queen Cable Car Ocean Terminal. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The restaurant, Grand, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and kids' swimming pool. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of an airport shuttle. .Near this 3.5-property class Bai Chay hotel, you'll find Halong Bay Marina.

What's nearby

  • Queen Cable Car Ocean Terminal - 7 min walk - 0.6 km
  • Dragon Park - 7 min walk - 0.6 km
  • Sun Square - 10 min walk - 0.9 km
  • Bai Chay Market - 11 min walk - 1.0 km
  • Bai Chay Beach - 17 min walk - 1.4 km

Getting around

  • Cai Lan Station - 13 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 154 min drive

Restaurants

  • ‪Mường Thanh Quảng Ninh - ‬6 min walk
  • ‪quang hải sản - ‬5 min walk
  • ‪Square Restaurant - ‬10 min walk
  • ‪Nhà Hàng Vạn Tuế - ‬2 min walk
  • ‪Highlands Hạ Long - ‬7 min walk

About this property

Grand Halong Hotel

Grand Halong Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Halong Hotel. An airport shuttle (available on request) is available for a fee. Self parking and valet parking are free.

  • 113 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Halong Hotel offers 113 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

Indoor pool, open 6:00 AM to 8:00 PM, pool loungers
DeLaSea Ha Long Hotel
Bai Chay
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 159 reviews
The price is AU$75
includes taxes & fees
4 Aug - 5 Aug
DeLaSea Ha Long Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) during limited hours at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grand

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 12

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Halong Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Halong Hotel
Grand Halong
Hotel Grand Halong Hotel Ha Long
Ha Long Grand Halong Hotel Hotel
Hotel Grand Halong Hotel
Grand Halong Hotel Ha Long
Grand Hotel
Grand
Grand Halong Hotel Hotel
Grand Halong Hotel Ha Long
Grand Halong Hotel Hotel Ha Long

Frequently asked questions

What is the cancellation policy at Grand Halong Hotel?

Grand Halong Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Halong Hotel?

Yep, Grand Halong Hotel has a free self car park and free valet parking.

Are there any beaches close to Grand Halong Hotel?

Yep, Grand Halong Hotel is a short 17-minute walk from Bai Chay Beach.

Is there a spa on site at Grand Halong Hotel?

There's no onsite spa, but this property does offer spa services.

Does Grand Halong Hotel have a pool?

Grand Halong Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Grand Halong Hotel have a waterslide?

No, there is no waterslide at Grand Halong Hotel, but Typhoon Water Park is a short 8-minute walk away.

Is there a free airport shuttle available at Grand Halong Hotel?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Grand Halong Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Halong Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Grand Halong Hotel?

No, pets and service animals are not allowed.

Grand Halong Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Ashwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad bad hotel.. Please do not bother booking here.

We had thre most memorable experience at all of the hotel's prior to arriving at Grang Halong hotel. Firstly the hotel seemed very deserted. They were working at less than less half their staff strength. Very dilapidated rooms and bad attitude of the staff. Breakfast was so bad that I have no words to explain. The food looked just. Very stale. I suggest rather sink on a junk boat in Halong bay then live on this ramshackled hotel.
Verified review

2/10 Terrible

Linn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

The worst hotel I have ever been to!

Where can I begin… This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After one hour, when the wedding party had left, we were welcome into the restaurant to eat. It was dirty everywhere from the party and the staff was cleaning and shouting to each other. When we finally got out food, we found black hair in BOTH of our foods… One other day, the breakfast buffet was supposed to start at 06:00, bur when my friend arrived at the restaurant nothing was there! She went back to the room and them down again a bit after 07:00, and still nothing was there. The staff told her she could get friend rice and dessert (for breakfast???), and that the buffet was not available that day because there were so few guests. After fighting with the reception, she got them to take out some omelets, bread, marmalade and watermelon. We talked to the manager on the phone, but after interrupting us multiple times, she refused to give us any more discount than 10% and hung up on us. We have never been so disrespectfully treated in our whole lives! Never stay at this hotel!
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Teru

Liked: Staff & service
Disliked: Property conditions & facilities
コンセントがほとんどないので、充電が大変だった
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

민우

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

호텔후기

버스터미널과도 거리가 멀지않고 바로 앞에 야시장도 있어서 좋은 숙박 위치라고 생각합니다.
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

youngchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대체적으로 만족합니다.. 그런데 욕조 물나오는것이 고정되 있어 샤워할때 무척 불편했음
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Camilla Aia

Liked: Cleanliness, staff & service, room comfort

Ældre hotel i område i udvikling

Hotellet er ikke helt nyt, men mere end tilstrækkeligt. Området i øjeblikket i rivende udvikling og er en stor turistattraktion for vietnameserne (kæmpe forlystelsespark).
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Julia

Liked: Cleanliness, property conditions & facilities, room comfort

Needs time to settle in

Aircon died, and they moved us from room to room at 5am and it seemed there was a bigger problem than just the units on our floor. They were trying to be helpful, but it wasnt happening. They shouldve dealt with it better. Its a brand new hotel, still need some character and time to settle in. Im sure in a year or two it will be a lot better
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great location

The hotel had great facilities and amenities. It is in a great location.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 4 star maybe a 2 star

Hard beds , bad freafast , rooms not clean , staff speaks no English
Verified review

8/10 Good

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017