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Alex Ha Long Hotel

1.5 star property

Photo gallery for Alex Ha Long Hotel

Exterior
Deluxe Quadruple Room
Exterior
Lobby sitting area
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
28A Anh Dao, Bai Chay, Ha Long, Quang Ninh
  • Place, Queen Cable Car Ocean Terminal
    ‪3 min walk‬
  • Place, Bai Chay Market
    ‪5 min walk‬
  • Place, Dragon Park
    ‪5 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪50 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Triple Room

Economy Triple Room

Economy Triple Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

About the area

Ha Long

Alex Ha Long Hotel places you steps from Ha Long Bay and within a short 5-minute stroll of Queen Cable Car Ocean Terminal. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This hotel has free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. There's also the convenience of free parking nearby. .Near this Bai Chay hotel, you'll find Halong Bay Marina.

What's nearby

  • Queen Cable Car Ocean Terminal - 3 min walk - 0.3 km
  • Bai Chay Market - 5 min walk - 0.5 km
  • Dragon Park - 5 min walk - 0.5 km
  • Ha Long International Cruise Port - 10 min walk - 0.9 km
  • Bai Chay Beach - 13 min walk - 1.2 km

Getting around

  • Cai Lan Station - 12 min drive
  • Haiphong (HPH-Cat Bi) - 55 min drive

Restaurants

  • ‪Highlands Coffee - ‬11 min walk
  • ‪Mường Thanh Quảng Ninh - ‬5 min walk
  • ‪Nhà Hàng Hồng Hạnh 3 - ‬16 min walk
  • ‪Nhà Hàng Bà Lan Béo - ‬5 min walk
  • ‪The Zebra Halong - ‬5 min walk

About this property

Alex Ha Long Hotel

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Alex Ha Long Hotel. Self parking is free.

Smoking is allowed in designated areas at this Ha Long hotel.

  • 11 guestrooms or units
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Alex Ha Long Hotel offers 11 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Each accommodation is individually furnished. Pillowtop beds feature down duvets. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and fans. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Individual furnishings
  • Iron/ironing board
  • Printer

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Alex Hotel Ha Long
Alex Ha Long
Alex Hotel Halong
Alex Hotel Ha Long
Alex Ha Long
Hotel Alex Hotel Ha Long
Ha Long Alex Hotel Hotel
Alex
Hotel Alex Hotel
Alex Hotel
Alex Ha Long Hotel Hotel
Alex Ha Long Hotel Ha Long
Alex Ha Long Hotel Hotel Ha Long

Frequently asked questions

What is the cancellation policy at Alex Ha Long Hotel?

Alex Ha Long Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alex Ha Long Hotel?

Yep, Alex Ha Long Hotel has a free self car park.

Are there any beaches close to Alex Ha Long Hotel?

Yep, Alex Ha Long Hotel is a short 14-minute walk from Bai Chay Beach.

Does Alex Ha Long Hotel have a waterslide?

No, there is no waterslide at Alex Ha Long Hotel, but Typhoon Water Park is a short 8-minute walk away.

What makes Alex Ha Long Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Alex Ha Long Hotel.

Is Alex Ha Long Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as children's slippers in the guestrooms, it's no surprise that Alex Ha Long Hotel is a hit with families.

Is there a free airport shuttle available at Alex Ha Long Hotel?

No, Alex Ha Long Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Alex Ha Long Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Alex Ha Long Hotel?

Check-in begins at 1:30 PM. Check-out time is 11:30 AM.

Are pets allowed at Alex Ha Long Hotel?

No, pets are not allowed.

Alex Ha Long Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and comfort

For the price of a hostel, this hotel was a comfortable and convenient choice. Breakfast included, the rooms were clean and the bed comfortable. Being and older building the noise from within the hotel can be quite loud but ear plugs will fix that. The toilet may talk to you during the night due to the older plumbing system. (sounds only)
Stayed 2 nights in Jan 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended, great value

Great location, easy helpful staff. Nice big room with tv and comfy beds. Breakfast was ok, not great. But you can't expect much for this price. Would recommend!
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff over there were very friendly and helpful. They also offered the bay tours at the hotel with reasonable price. The location is close to most attractions that you can take 5' taxi or a 30' walk. I booked 2 rooms and they both were clean and spacious. However, my room had a very bad smell in the bathroom. I guess it was because of some leak in the toilet. They should fix this. The other room was fine. If there was not the smell problem, I would give them a 5 star rating.

8/10 Good

Mario

Liked: Staff & service, room comfort

cheap and clean

biig room, clean and cheap. recommended for budget travelers

10/10 Excellent

Angéline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

claude

Liked: Staff & service

Hotel dans le centre de haiphong restaurant

Hotel tres accueillant et un personnel très dévoué près à toujours vous le séjour agréable

8/10 Good

YIMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值

附近是剛開發的下龍灣樂園，如果是要去下龍灣國際碼頭則還有一大段距離喔(約16km)

6/10 Okay

Steffi

Liked: Cleanliness, room comfort

Tolles, sauberes Hotel, große Zimmer, Schnäppchen!

Tolles, sauberes Hotel, große Zimmer, super günstig! Alex Hotel Halong Großes Zimmer mit zwei großen Betten (entweder zwei schmale Doppelbetten oder zwei riesige Einzelbetten. Egal, sauber und bequem. Großes Bad - mit Licht! Also einer funktionierenden Glühbirne und einem Spiegel! Das hat Seltenheitscharakter in Vietnam. Zimmer ist sauber. Wir haben ein „deluxe Zimmer“ für 12$ gebucht, das sei aber nicht frei, sagt der Mitarbeiter, daher bekommen wir noch mal einen Rabatt und zahlen nur 9$! Das Frühstück ist nicht der Rede wert. Bekommen ungefragt ein Omelette hingestellt mit trockenen Toastscheiben. Kaffee ist ehr Brühe, Milch gibts nicht. Aber OK, bei dem Preis. Nebenan gibts günstigen, super Kaffee.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

静かな通りに面した格安ホテル

少し静か通りに面していて、私が泊まった部屋からはローカルの方の生活が垣間見えたり、飼っている鳥のさえずりが朝気持ちよいです。朝食は選択肢はないです。座ったら出された物を食べるだけです。部屋には防音ではなく2泊しましたが、2泊とも夜中に話し声が響いてきて眠れませんでした。 何はともあれスタッフはみな親切でしたし、お値段もお安くお得感はあります。部屋も広く天井高くてよい感じです。

8/10 Good

tsugunari

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

iksan, korea

Liked: Cleanliness, property conditions & facilities, room comfort

경유목적으로 적합

가격보다 괜찮은장소. 에어컨 잘 나오고 직원들 친절하다. 조식은 샌드위치 먹을만하다. 이곳에서 하롱투어를 예약하는것은 피하길 바란다. 하노이 원데이 투어와 가격 차이가 없기 때문이다. 하롱투어 4시간 그리고 하노이까지 이동하는 비용이 7~8만원정도. 주변 볼것도 없고 인근 슈퍼보다 호텔 맥주음료가 더 싸다. 주변 상점 주인들 바가지 씌우니 호텔서비스 이용하는것을 강추 음료 만동 맥주 만 이천동

8/10 Good

WING FUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

經濟舒適的酒店

酒店附近大都是酒店, 背包客棧. 附近有個新的機動游樂場. 如要購物需坐車到下龍市. 整體上滿意.