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Hotel Santander Plaza

Property class: 3.5

Photo gallery for Hotel Santander Plaza

A table with breakfast items including fruit, pastries, and a coffee drink.
A modern kitchen with a dining area, a refrigerator, a microwave, and a coffee maker.
A modern living room with a round glass table, red armchairs, and a potted orchid.
A banquet hall with round tables set for a formal event, featuring white tablecloths and orange sashes on chairs.
A modern hotel room with two beds, a desk, and a chair.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$158
includes taxes & fees
26 Sept - 27 Sept

Explore the area

View map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • Place, Gran Centro Los Próceres
    ‪3 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Executive Room, Kitchenette

A hotel room with two beds, a small table, and a chair.

Executive Room, Kitchenette

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Suite, 2 Double Beds, Kitchenette

A hotel room with two beds, grey headboards, white and red pillows, a bedside table with a phone, and a lamp.

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Master Suite, Kitchen

A hotel room with two beds, each with a grey headboard and blue bedding. There is a bedside table with a lamp and a phone. The room has wooden flooring and a window with sheer curtains.

Master Suite, Kitchen

7.6 out of 10
Good
(5 reviews)
  • City view
  • 57 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room

In-room safe, free WiFi, bed sheets

Room

  • 34 sq m
  • Sleeps 4

View all photos for Room

In-room safe, free WiFi, bed sheets

Room

  • 39 sq m
  • Sleeps 5

View all photos for Room

In-room safe, free WiFi, bed sheets

Room

  • 57 sq m
  • Sleeps 5

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About the area

Guatemala City

At Hotel Santander Plaza you'll be within a short 5-minute stroll of Plaza Fontabella Shopping Center and Gran Centro Los Próceres. Highlights at this hotel include free daily breakfast, a restaurant and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas and laundry facilities. Free full breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this 3.5-property class Zona 10 hotel include Paseo Cayala and U.S. Embassy in Guatemala.

What's nearby

  • Gran Centro Los Próceres - 3 min walk - 0.3 km
  • Avenida La Reforma - 5 min walk - 0.4 km
  • Plaza Fontabella Shopping Center - 5 min walk - 0.4 km
  • Oakland Mall - 10 min walk - 0.8 km
  • Embassy of Mexico in Guatemala - 14 min walk - 1.2 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 5 min drive

Restaurants

  • ‪Hacienda Real - ‬2 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Uncle Sam’s - ‬3 min walk
  • ‪Rattle -N- Hum - ‬2 min walk
  • ‪Gracia - Cocina de Autor - ‬2 min walk

About this property

Hotel Santander Plaza

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Hotel Santander Plaza also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star Guatemala City hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 7 levels
  • Built in 1994
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Santander Plaza offers 26 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GTQ 200 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types

MastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number si

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Hotel Santander Plaza?

Hotel Santander Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santander Plaza?

As of 23 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on 26 Sept 2026 start from AU$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santander Plaza?

Yep, Hotel Santander Plaza has a free self car park.

Does Hotel Santander Plaza serve breakfast?

Sure does, complimentary full breakfast is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Santander Plaza?

Yep, there's a free airport shuttle that runs from 8:00 AM - 2:00 PM on request.

Is there a bar or restaurant at Hotel Santander Plaza?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Santander Plaza?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Santander Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 298 out of 642 reviews
Rating 8 - Good. 201 out of 642 reviews
Rating 6 - Okay. 86 out of 642 reviews
Rating 4 - Poor. 31 out of 642 reviews
Rating 2 - Terrible. 26 out of 642 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness
Very good place, I will stay again
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Sherika

Liked: Cleanliness, staff & service
The breakfast was amazing and the staff were very helpful but the hotel needs some renovation.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maids were excellent accommodating and polite
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay from start to finish. The hotel is located in a great area, very clean, and well maintained. The staff was incredibly friendly and welcoming throughout my stay, and the breakfast was superb with plenty of great options. Everyone made the experience enjoyable and comfortable. I will definitely be staying here again and highly recommend this hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Aura Ortiz Carrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and complete breakfast provided. Good location to many good restaurants and shopping. Rooms are clean.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient to shopping and eating.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Servio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, with many options nearby, including restaurants, bakeries, and convenience stores. Breakfast was good and added a nice level of convenience to the stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Colette

Liked: Cleanliness, property conditions & facilities
It was a good choice for close to the airport, close to restaurants and good breakfast.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Nearly all the staff we came into contact with were really excellent and, particularly, the gentleman at the front desk upon our check in. Room very clean and well cared for. Breakfast was decent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness
Breakfast was delicious with a lot of options to choose, staff very kind good service
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Ambrocio

Liked: Staff & service, amenities
Breakfast and staff were excellent
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the service is excellent. Our room was very clean and comfortable. We liked having a kitchenette. The staff is super friendly and helpful. Highly recommended.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chunying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are very helpful!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sushil

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and absolutely spotless. There are some great restaurants nearby, and the check-in process was smooth and easy. The area felt very safe, and the breakfast was excellent—especially the omelette, which was very tasty.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & efficient staff; easy & fast wifi; clean and renovated property; easy to connect tv with kitchen and coffeemaker for convenience.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close everything very friendly staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, friendly staff and excellent breakfast. Walk to the Oakland Mall, close to airport.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, staff members were very polite and helpful.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, pleasant, comfortable, close to everything
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Milton

Liked: Cleanliness, staff & service
Good service
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Aricely

Helpful staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Siddarameshwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2025