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Hotel Santander Plaza

3.5 star property
Hotel in Guatemala City with free breakfast and free airport shuttle

Photo gallery for Hotel Santander Plaza

Master Suite, Kitchen | Private kitchen
Master Suite, Kitchen
Executive Room, Kitchenette | Private kitchenette
Meeting facility
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Air conditioning
The current price is AU$150
includes taxes & fees
3 Dec - 4 Dec

Explore the area

View map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • Place, Avenida La Reforma
    ‪5 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette

Executive Room, Kitchenette

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout curtains
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen

Master Suite, Kitchen

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Renovated in 2011
  • 57 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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Exterior

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includes taxes & fees
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About the area

Guatemala City

At Hotel Santander Plaza you'll be within a short 5-minute stroll of Plaza Fontabella Shopping Center and Gran Centro Los Próceres. Highlights at this hotel include free daily breakfast, a restaurant and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas and laundry facilities. Free full breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Zona 10 hotel include La Aurora Zoo and Paseo Cayala.

What's nearby

  • Avenida La Reforma - 5 min walk - 0.4 km
  • Plaza Fontabella Shopping Center - 5 min walk - 0.4 km
  • Avenida Las Américas - 6 min walk - 0.6 km
  • Oakland Mall - 9 min walk - 0.8 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 5 min drive

Restaurants

  • ‪The Box Lounge - ‬1 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Hacienda Real - ‬2 min walk
  • ‪Mr Sushi Zona 10 - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk

About this property

Hotel Santander Plaza

Hotel in Guatemala City with free breakfast and free airport shuttle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Hotel Santander Plaza also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star Guatemala City hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 7 levels
  • Built in 1994
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Santander Plaza offers 26 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GTQ 200 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

Property Registration Number si

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Hotel Santander Plaza?

Hotel Santander Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santander Plaza?

As of 1 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on 3 Dec 2025 start from AU$149.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santander Plaza?

Yep, Hotel Santander Plaza has a free self car park.

Does Hotel Santander Plaza serve breakfast?

Sure does, complimentary full breakfast is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Santander Plaza?

Yep, there's a free airport shuttle that runs from 8:00 AM - 2:00 PM on request.

Is there a bar or restaurant at Hotel Santander Plaza?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Santander Plaza?

Check-in begins at 2:00 PM. Check-out time is noon.

Reviews

Hotel Santander Plaza Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 240 out of 557 reviews
Rating 8 - Good. 183 out of 557 reviews
Rating 6 - Okay. 81 out of 557 reviews
Rating 4 - Poor. 28 out of 557 reviews
Rating 2 - Terrible. 25 out of 557 reviews

Reviews

10/10 Excellent

Osmany, West Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena , cuando regrese a Guatemala, volvería a este hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

reyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, staff members were very polite and helpful.
Stayed 1 night in Aug 2025

8/10 Good

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Juan, Centreville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close everything very friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Wernner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property wish there was no construction going on but thats no one's fault
Stayed 1 night in Aug 2025

10/10 Excellent

JOSUE

Travelled with family
It is a small hotel with a personal service. It is located a few minutes from the airport in a very nice area. The staff is very friendly and cooperative. For ten dollars you get a taxi to the airport.
Stayed 1 night in Jul 2025

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not
Stayed 1 night in Jul 2025

8/10 Good

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2025

8/10 Good

Erick

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Needs improvement.

The property is a little bit outdated. The condition of the hotel is not worth the price. We were welcomed in a professional and friendly manner and the check in was fast and easy, but the apartment we were given had a mildew smell, there were only two electrical plugs available; one in the kitchen and one in the bathroom, we couldn't charge our devices at once, we had to take turns. The light by the beds wasn't working and the strange noise in the bathroom we couldn't figure out where it was coming from. Breakfast was included in the price, but the selection of choices was very minimal. The beds were very comfortable and the room was very clean, I give them that. Unfortunately, we were not impressed at all by this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

romeo

Stayed 1 night in May 2025

10/10 Excellent

Benhamin

Stayed 3 nights in Jun 2025

10/10 Excellent

Elvia

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great breakfast
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest
Stayed 1 night in Jun 2025

6/10 Okay

zahira

Liked: Cleanliness, staff & service
I think the Furnishure is out dated spec the tv
Stayed 2 nights in May 2025

10/10 Excellent

Wanda

Stayed 1 night in Mar 2025

10/10 Excellent

Roxana

Na
Stayed 1 night in Apr 2025

8/10 Good

Tara, lompoc

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Luis, Brooklyn

Liked: Amenities
I like most of the service
Stayed 1 night in Apr 2025

2/10 Terrible

Zulma

Stayed 1 night in Mar 2025

10/10 Excellent

MALINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and the staff are awesome! When I return, I will definitely stay.
Stayed 3 nights in Feb 2025

8/10 Good

Lady Milena

Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with anything in Guatemala, things may go wrong periodically, but when things went wrong they were quickly resolved. I am overjoyed by the staff, and everyone treated me with kindness and respect even though I barely spoke the language.
Stayed 1 night in Mar 2025

10/10 Excellent

CARMEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfecto , cerca del aeropuerto y cerca de restaurante
Stayed 1 night in Mar 2025