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voco Guadalajara Neruda by IHG

4.0 star property

Photo gallery for voco Guadalajara Neruda by IHG

Lobby
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Restaurant
Point of interest
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$239
includes taxes & fees
25 May - 26 May

Explore the area

View map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630
  • Place, Bosque Los Colomos
    ‪10 min walk‬
  • Place, Midtown Jalisco
    ‪12 min walk‬
  • Place, Punto Sao Paulo Shopping Center
    ‪15 min walk‬

Room options

View all photos for Standard Room

View from room

Standard Room

7.6 out of 10
Good
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (High Floor)

View from room

Premium Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Mid Floor)

Standard Room, 1 King Bed (Mid Floor) | View from room

Standard Room, 1 King Bed (Mid Floor)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(22 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Mid Floor)

Standard Room, 2 Queen Beds (Mid Floor)

Standard Room, 2 Queen Beds (Mid Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor) | View from room

Standard Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Guadalajara

At voco Guadalajara Neruda by IHG you'll be 1.2 km (0.7 mi) from Punto Sao Paulo Shopping Center and 2.8 km (1.7 mi) from US Consulate General Guadalajara. Highlights at this hotel include in-room free WiFi, balconies and LED TVs. .For a drink, you can stop by the hotel's own lounge bar. 980 square feet (91 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include coworking space. Additionally, you'll find a gym, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free shopping centre shuttle. .With a stay at this 4-property class Providencia hotel, you'll be 3 km (1.9 mi) from Basilica de Zapopan and 3 km (1.9 mi) from Minerva Roundabout.

What's nearby

  • Bosque Los Colomos - 10 min walk - 0.9 km
  • Midtown Jalisco - 12 min walk - 1.1 km
  • Punto Sao Paulo Shopping Center - 15 min walk - 1.3 km
  • US Consulate General Guadalajara - 6 min drive - 2.3 km
  • Guadalajara Country Club - 6 min drive - 2.0 km

Getting around

  • Plaza Patria Station - 3 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 54 min drive

Restaurants

  • ‪Breathe - ‬1 min walk
  • ‪Somaru - ‬3 min walk
  • Bombona2828
  • ‪Café Barra Café - ‬2 min walk
  • ‪Fresh Salads - ‬3 min walk

About this property

voco Guadalajara Neruda by IHG

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. 5 meeting rooms and coworking spaces are available.

Event space at this hotel measures 980 square feet (91 square metres) and includes a conference centre. The business-friendly voco Guadalajara Neruda by IHG also features a fitness centre, coffee/tea in common area, and room service (during limited hours). An area shuttle within 300 metres is available for a fee. For a fee, parking is available.

This 4-star Guadalajara hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 12 levels
  • Conference rooms
  • 980 sq ft of conference space
  • 91 sq. m of conference space
  • Built in 2022
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Voco Guadalajara Neruda by IHG offers 104 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and hairdryers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,001 reviews
The price is AU$314
includes taxes & fees
31 May - 1 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 300 metres
  • Free shopping centre shuttle
  • Secured, covered parking on site (MXN 80 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 200 to 345 for adults and MXN 110 to 113 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Querida Luna
  • Querida Luna

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Changing table
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Conference centre (980 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Lift (85 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (70 centimetre wide)

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults and MXN 110 to 113 for children
  • Covered self-parking fee: MXN 80 per day (in/out privileges)
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 150
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 150. For guests' safety, the property includes a fire extinguisher and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Neruda

Voco Guadalajara Neruda

voco Guadalajara Neruda by IHG Hotel

voco Guadalajara Neruda an IHG Hotel

voco Guadalajara Neruda by IHG Guadalajara

voco Guadalajara Neruda by IHG Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at voco Guadalajara Neruda by IHG?

Voco Guadalajara Neruda by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco Guadalajara Neruda by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at voco Guadalajara Neruda by IHG on 25 May 2026 start from AU$239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at voco Guadalajara Neruda by IHG?

Yep, voco Guadalajara Neruda by IHG has a secured covered self car park with in/out privileges for MXN 80 per day. A self car park is also available, for a fee.

What makes voco Guadalajara Neruda by IHG a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at voco Guadalajara Neruda by IHG.

Is voco Guadalajara Neruda by IHG family-friendly?

You bet! With amenities such as a free shopping shuttle, as well as changing tables and free infant beds in the guestrooms, it's no surprise that voco Guadalajara Neruda by IHG is a hit with families.

Does voco Guadalajara Neruda by IHG serve breakfast?

Sure does, cooked-to-order brekkie is on offer weekdays between 6:30 AM and noon and weekends from 7:30 AM to noon.

Is there a free airport shuttle available at voco Guadalajara Neruda by IHG?

No, voco Guadalajara Neruda by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at voco Guadalajara Neruda by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at voco Guadalajara Neruda by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at voco Guadalajara Neruda by IHG?

Cats and dogs are welcome at voco Guadalajara Neruda by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 12 kg per pet.

voco Guadalajara Neruda by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 434 out of 541 reviews
Rating 8 - Good. 70 out of 541 reviews
Rating 6 - Okay. 19 out of 541 reviews
Rating 4 - Poor. 4 out of 541 reviews
Rating 2 - Terrible. 14 out of 541 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Sofie

Liked: Cleanliness, staff & service
The shower didn’t drain properly
Stayed 3 nights in Feb 2026

10/10 Excellent

Sara

Stayed 1 night in Feb 2026

10/10 Excellent

Luiz

Great hotel
Stayed 2 nights in Feb 2026

2/10 Terrible

NAYELI

Stayed 5 nights in Feb 2026

10/10 Excellent

cecilia

Stayed 3 nights in Jan 2026

8/10 Good

Yesica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2026

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best location!! There are several restaurant options around the corner from the hotel that I was impressed with ( one from Spain and a sushi on top of Barra Cafe)
Stayed 4 nights in Jan 2026

10/10 Excellent

Sandra

Stayed 1 night in Jan 2026

2/10 Terrible

Francisco

Travelled with partner
I have stayed at this hotel several times, and I have almost always had good experiences. However, I have noticed a progressive decline in the quality of the hotel. I stayed last night, and it was a terrible experience. The hallway smelled like grilled meat the entire time, as if smoke from the restaurants was venting directly into it. The toilet flush button did not work, the sink water would not drain and became clogged, the bathroom flooded, and throughout the night there was a mechanical noise in the room that intensified and woke me up several times. This occurred in room 425. I understand the intention behind recycling key cards, but the ones we were given were scratched, worn out, and unattractive. Overall, it feels as though the hotel has significantly lowered its standards. This genuinely saddens me, as voco Guadalajara has been one of my preferred hotels to stay at in Guadalajara.
Stayed 1 night in Jan 2026

10/10 Excellent

antonio

Stayed 3 nights in Jan 2026

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
El hotel expelente, instalaciones excelentes, expelente servicio. El staff mas que amable y el desayuno estaba delicioso. Mega recomendado!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Renata

Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Room and facility were clean and staff was hospitable! The restaurant is a little overpriced, but delicious.
Stayed 3 nights in Dec 2025

10/10 Excellent

Vanessa

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was perfect for our couples get away. The hotel was nice, clean, safe and centrally located to great restaurants and bars. The Hotel staff was courteous and helpful. Had breakfast at the hotel restaurant which we enjoyed. No complaints
Stayed 4 nights in Dec 2025

10/10 Excellent

octavio

Stayed 4 nights in Dec 2025

8/10 Good

Irene

Stayed 4 nights in Dec 2025

6/10 Okay

Eugenia

Stayed 4 nights in Aug 2025

10/10 Excellent

Gerardo

Stayed 5 nights in Nov 2025

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was great, no issues checking in, it would be nice to have a direct access elevator instead of having to switch elevators- I’m using a wheelchair and anyone who travels to Mexico knows that it’s already difficult when in a wheelchair with sizing of elevators,ramps and stone floors.. Wish there was a microwave in the room to reheat our food.. other than that room was great! We had hot water and complimentary beverages in the mini fridge (only the first set).
Stayed 3 nights in Nov 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean rooms. Very comfortable and quiet hotel. In a great location with lots of restaurants, cafes, parks and walking within just a few steps of the hotel. Staff is amazing as well. We always stay here when visiting Guadalajara.
Stayed 2 nights in Nov 2025

10/10 Excellent

DANIELA

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Me encantó, excelente ubicación, amenidades, limpieza, y comida deliciosa. Sin duda regreso!
Stayed 3 nights in Nov 2025

10/10 Excellent

Victor, Denver

Liked: Cleanliness
Stayed 5 nights in Nov 2025

10/10 Excellent

Lucy

Stayed 5 nights in Nov 2025

8/10 Good

Isaac

Stayed 2 nights in Nov 2025

10/10 Excellent

Ana

Stayed 2 nights in Nov 2025