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Hotel Portobelo

3.0 star property
Hotel with free parking, near Guadalajara Cathedral

Photo gallery for Hotel Portobelo

Lobby sitting area
Lobby sitting area
Daily continental breakfast for a fee
Standard Double Room (Dos Camas Matrimoniales)
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
The current price is AU$71
includes taxes & fees
13 July - 14 July

Explore the area

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪10 min walk‬
  • Avienda Chapultepec
    ‪17 min walk‬
  • Applicant Service Center
    ‪2 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Highlights

Soundproofed
Air conditioning
HDTV
Separate bedroom
Pillow-top bed
Premium bedding
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Separate bedroom
Pillow-top bed
Premium bedding
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Guadalajara

Hotel Portobelo puts you in the heart of Guadalajara, within a 20-minute stroll of popular places like Guadalajara Cathedral and Avienda Chapultepec. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, PBH, serves Mexican cuisine and is open for breakfast. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:00 AM and noon. There's also the convenience of extended parking. .Attractions within a 10-minute drive of this 3-property class Downtown Guadalajara hotel include Expo Guadalajara and Andares Shopping Center.

What's nearby

  • Guadalajara Cathedral - 10 min walk - 0.9 km
  • Degollado Theater - 14 min walk - 1.2 km
  • Avienda Chapultepec - 17 min walk - 1.5 km
  • Applicant Service Center - 2 min drive - 2.0 km
  • Minerva Roundabout - 4 min drive - 3.8 km

Getting around

  • Juarez Station - 1 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

Hotel with free parking, near Guadalajara Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portobelo. Self parking is free. The property offers extended parking privileges.

This 3-star Guadalajara hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • Built in 2007
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Portobelo offers 86 accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults and MXN 130 to 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Hotel Portobelo?

Hotel Portobelo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Portobelo?

As of 19 June 2025, prices found for a 1-night stay for 2 adults at Hotel Portobelo on 13 July 2025 start from AU$70.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Portobelo?

Yep, Hotel Portobelo has a free self car park.

What makes Hotel Portobelo a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Portobelo.

Does Hotel Portobelo serve breakfast?

Yep, continental brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Portobelo?

No, Hotel Portobelo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Portobelo?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Portobelo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Portobelo?

No, only service animals are allowed.

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1205 out of 1543 reviews
Rating 8 - Good. 251 out of 1543 reviews
Rating 6 - Okay. 49 out of 1543 reviews
Rating 4 - Poor. 11 out of 1543 reviews
Rating 2 - Terrible. 27 out of 1543 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel. At first I was very concerned about the exterior noise because it is a very busy area. Had absolutely no problems, they have great overal sound insulation. Customer service it's outstanding from the whole staff. The food at their restaurant is delicious at a very reasonable price. Will definitely go back again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

4/10 Poor

Jeffrey, La Quinta

Liked: Cleanliness, property conditions & facilities
I’ve stayed at this property many times and have reviewed highly, however on this stay I was robbed right outside the front doors. There were 2 other incidents just prior to mine. I stayed off property the next 2 nights and at the desk was simply told I would not receive anything. I love the hotel and folks there but their apparent lack of concern was troubling and acted as if it was normal occurrence.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jacinto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS HAPPY WITH EVERITHING.I LOVE THIS HOTEL THANK YOU!
Stayed 4 nights in Mar 2025

10/10 Excellent

Yanely

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La trabajadora Denisse le quiero dar las gracias porque me dio las habitaciones en donde las he pedido y siempre me encanta quedarme en el hotel. Todos son muy amables y muy atentos. Gracias los veo pronto
Stayed 4 nights in Mar 2025

8/10 Good

Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 1 night in Mar 2025

10/10 Excellent

olifonso

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bery good
Stayed 1 night in Feb 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location,
Stayed 2 nights in Mar 2025

10/10 Excellent

Martinus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel

Nice hotel, good service , friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Anilene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Ana, La Crescenta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Value Stay with a Few Minor Trade-offs This was my second time staying at this hotel, and overall, it was a solid experience. The rooms were clean, which is always a priority for me. The bedding and water pressure could be improved, but given the price and star rating, it was expected. One of the standout aspects was the 24-hour security. They did a great job keeping an eye on guests, especially while waiting for Ubers, which added a nice sense of safety. The location is very convenient—central to everything, with a 7-Eleven and an OXXO on either end of the hotel, plus several taco spots and restaurants just outside the parking lot entrance. Street noise is noticeable in the rooms, but that’s to be expected in a city setting. My only real complaint is that I wish the bar stayed open later. It would have been nice to have that option at the end of the night. Overall, it’s a good value stay, and I’d book again.
Stayed 7 nights in Feb 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service
Had a great stay. The air conditioning was not as cooling
Stayed 3 nights in Feb 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Feb 2025

10/10 Excellent

Guillermo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

erick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is close to a lot of attractions and very convenient. It is also clean. Unfortunately I had a bad experience while checking in. I arrived at the hotel at 11:30, but check-in time is 3pm. The staff was very helpful and stowed my luggage and completed the check in paperwork. They told me all I had to do was pick up the key whenI returned. I came back at 4:30 and was told my room was not ready and would have to wait another 30 minutes. They told me the hotel was completely booked and hadn't had time to clean the room and that everyone else had checked in before me. After insisting that I be issued a room, the reception finally "found" a room. The rest of the stay was very good, though my wife was left with a bad impression.
Stayed 2 nights in Feb 2025

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Victor A Cabezas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how friendly the staff is and the location of the hotel. It is positioned in an area that makes it walkable to many attractions. Their restaurant has delicious breakfast too.
Stayed 4 nights in Feb 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Feb 2025

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente Servicio y muy Limpio Todo
Stayed 5 nights in Feb 2025

10/10 Excellent

Jesus Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the wide hallways and larger type rooms. The subway entrance was right out the front door of the hotel. I missed not having a fridge in the room or an ice maker on the floor.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias para todo.
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Stayed 10 nights in Dec 2024