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Hotel Portobelo

3.0 star property
Hotel with free parking, near Guadalajara Cathedral

Photo gallery for Hotel Portobelo

Lobby sitting area
Bar (on property)
Standard Double Room (Dos Camas Matrimoniales)
Lobby sitting area
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Business services
The current price is AU$81
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Place, Degollado Theater
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(245 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Guadalajara

Hotel Portobelo puts you in the heart of Guadalajara, within a 20-minute stroll of popular places like Guadalajara Cathedral and Avienda Chapultepec. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, PBH, serves Mexican cuisine and is open for breakfast. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:00 AM and noon. There's also the convenience of extended parking. .Attractions within a 10-minute drive of this 3-property class Downtown Guadalajara hotel include Expo Guadalajara and Andares Shopping Center.

What's nearby

  • Plaza de Armas - 9 min walk - 0.8 km
  • Centro Cultural - 9 min walk - 0.8 km
  • Guadalajara Cathedral - 10 min walk - 0.9 km
  • Degollado Theater - 14 min walk - 1.2 km
  • Teatro Diana - 15 min walk - 1.3 km

Getting around

  • Juarez Station - 1 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive

Restaurants

  • ‪Okuma - ‬1 min walk
  • ‪Tortas La Bendición - ‬1 min walk
  • ‪Rojo Pete - ‬3 min walk
  • ‪Babel Club - ‬2 min walk
  • ‪Vancouver Wings - ‬2 min walk

About this property

Hotel Portobelo

Hotel with free parking, near Guadalajara Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portobelo. Self parking is free. The property offers extended parking privileges.

This 3-star Guadalajara hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • Built in 2007
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Portobelo offers 86 accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults and MXN 130 to 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Hotel Portobelo?

Hotel Portobelo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Portobelo?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Portobelo on 5 Jan 2026 start from AU$81.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Portobelo?

Yep, Hotel Portobelo has a free self car park.

What makes Hotel Portobelo a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Portobelo.

Does Hotel Portobelo serve breakfast?

Yep, continental brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Portobelo?

No, Hotel Portobelo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Portobelo?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Portobelo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Portobelo?

No, only service animals are allowed.

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1417 out of 1808 reviews
Rating 8 - Good. 284 out of 1808 reviews
Rating 6 - Okay. 63 out of 1808 reviews
Rating 4 - Poor. 15 out of 1808 reviews
Rating 2 - Terrible. 29 out of 1808 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was alright
Stayed 3 nights in Sep 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideal to many tourist sites and dining places. The women receptionists could be better and nicer with a little more friendliness.
Stayed 4 nights in Sep 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Amenities
People at the desk were very friendly, the room was clean, and the beds were very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

ARIELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual place is real good.
Stayed 1 night in Sep 2025

8/10 Good

Mary

Stayed 1 night in May 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo bien, solo el colchon muy duro y las toallas muy desgastadas...en general bien
Stayed 3 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colchon y almohadas muy duras , la ropa de cama muy desgastada..personal amable , desayuno bien..
Stayed 2 nights in Sep 2025

4/10 Poor

Oscar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was given a room that had a lot of noise, they had maintenance working upstairs from my room. I let the front desk know that there was a lot of noise and there response was it would end until 6:00 in the evening. I checked in at 2:45 I requested a chance in room and was told I had to wait till their supervisor arrived at 6:00 in the evening. Poor customer satisfaction, horrible communication and poor work ethics!
Stayed 1 night in Sep 2025

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

AIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent places!!
Stayed 1 night in Aug 2025

10/10 Excellent

AQUILES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

mark, ft. mitchell

Stayed 3 nights in Jul 2025

10/10 Excellent

mark, ft. mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here a number of times and they always have great people working there, from the front desk Eva to friendly house keeping-Lilian,Alma, Atiana? And others
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria Luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , very safe area
Stayed 4 nights in Jun 2025

10/10 Excellent

Rosa, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent lication
Stayed 1 night in Aug 2025

8/10 Good

Jesus R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for being in the downtown area. Good service
Stayed 4 nights in Aug 2025

10/10 Excellent

rosalba

Liked: Cleanliness, staff & service, room comfort
Muy buen servicio ,amabilidad,limpieza, ubicacion ,
Stayed 5 nights in Aug 2025

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise from construction inside and outside
Stayed 2 nights in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Juaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 10 nights in Aug 2025

10/10 Excellent

Art

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gilberto

Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Stayed 3 nights in Aug 2025