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Hard Rock Hotel Guadalajara

4.0 star property
Pet-friendly hotel connected to the convention centre in Zapopan with a full-service spa

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Buffet
Lobby
2 bars/lounges, poolside bar
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Breakfast available
The current price is AU$242
includes taxes & fees
10 Jan - 11 Jan 2026

Explore the area

View map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Place, National Chamber of Commerce
    ‪9 min walk‬
  • Place, La Gran Plaza Fashion Mall
    ‪10 min walk‬
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪2 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Free minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(121 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Rainfall showerhead
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(45 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Private bathroom
Rainfall showerhead
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Rainfall showerhead
Hairdryer
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

8.8 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hydromassage showerhead
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hydromassage showerhead
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Private bathroom
Bathrobes
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Private bathroom
Bathrobes
Rainfall showerhead
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Double Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Free minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Gold)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

Suite (Amplified - Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

Suite (Rock - Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

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About the area

Zapopan

At Hard Rock Hotel Guadalajara, you'll be connected to the convention centre and 3.6 km (2.2 mi) from Minerva Roundabout. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Sessions, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, gym and pool loungers. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also valet parking, along with the convenience of airport drop-off service. .With a stay at this 4-property class Zapopan hotel, you'll be 4.1 km (2.5 mi) from Expo Guadalajara and 4.2 km (2.6 mi) from World Trade Center.

What's nearby

  • National Chamber of Commerce - 9 min walk - 0.8 km
  • La Gran Plaza Fashion Mall - 10 min walk - 0.9 km
  • Glorieta Chapalita - 2 min drive - 1.6 km
  • Plaza Galerias Guadalajara Shopping Center - 2 min drive - 2.3 km
  • US Consulate General Guadalajara - 3 min drive - 2.7 km

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 35 min drive

Restaurants

  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos al vapor Florencia - ‬19 min walk
  • ‪El Socio - ‬16 min walk
  • ‪Mr. Pampas - ‬19 min walk
  • ‪Tacos los Juanes - ‬19 min walk

About this property

Hard Rock Hotel Guadalajara

Pet-friendly hotel connected to the convention centre in Zapopan with a full-service spa
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hard Rock Hotel Guadalajara. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Zapopan hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and a safe. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 60 per day
  • Valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on 10 Jan 2026 start from AU$241.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Guadalajara?

Yep, Hard Rock Hotel Guadalajara has a self car park for MXN 60 per day. A self car park is also available, for a fee.

Is there a spa on site at Hard Rock Hotel Guadalajara?

Yep, there is an onsite spa at Hard Rock Hotel Guadalajara. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hard Rock Hotel Guadalajara have a pool?

Hard Rock Hotel Guadalajara has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM.

What luxury perks are available at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with 24-hour room service and free minibar items.

Does Hard Rock Hotel Guadalajara serve breakfast?

Sure does, buffet brekkie is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hard Rock Hotel Guadalajara?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hard Rock Hotel Guadalajara?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hard Rock Hotel Guadalajara?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Guadalajara?

Cats and dogs are welcome at Hard Rock Hotel Guadalajara, with food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1812 out of 2555 reviews
Rating 8 - Good. 379 out of 2555 reviews
Rating 6 - Okay. 195 out of 2555 reviews
Rating 4 - Poor. 93 out of 2555 reviews
Rating 2 - Terrible. 76 out of 2555 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel, los colchones excelentes. Único problema que tuvimos fue Domingo no hubo room service durante mediodía.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Aug 2025

10/10 Excellent

pedro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, para trabajo o descanso, la piscina tiene una vista increíble
Stayed 2 nights in Aug 2025

8/10 Good

john anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place
Stayed 2 nights in Aug 2025

10/10 Excellent

Zenovia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast staying here and the location is perfect to everything!
Stayed 3 nights in Aug 2025

10/10 Excellent

Callum

Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 3 nights in Aug 2025

10/10 Excellent

Rita Rose, Chula Vista

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed at all around from service cuisine and amenities
Stayed 4 nights in Aug 2025

10/10 Excellent

Silvia, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto esta en buena area y hay restaurantes cercas
Stayed 1 night in Aug 2025

4/10 Poor

ORLY

Stayed 2 nights in Aug 2025

10/10 Excellent

Consuelo Del Carmen

Stayed 2 nights in Aug 2025

10/10 Excellent

Nola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing. Had a great time at the pool and restaurants. Will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Arreola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Exelente, servicio, limpieza. Las suites necesitan modernizarlas estan muy antiguas y deteroriadas.
Stayed 4 nights in Aug 2025

8/10 Good

Jeannette

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Fine-if that’s what you are shooting for

The hotel was fine — the bed was comfortable and the room was clean, but overall it wasn’t anything special. I was disappointed with the service, especially for a hotel in Mexico where we usually have great experiences. Room service coffee was cold every morning we ordered it (three days in a row), and it was the only option before 8am since the Starbucks didn’t open until then. The menu items weren’t available, and when I asked, I was told the menu had changed, but staff didn’t seem interested in explaining what was available instead. It just didn’t compare to the great experience we had at another hotel in Tequila during the same trip. Next time we're in Guadalajara, we’ll try a more authentic place.
Stayed 4 nights in Aug 2025

10/10 Excellent

Brett

Stayed 1 night in Jul 2025

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Terrible parking
Stayed 3 nights in Aug 2025

10/10 Excellent

Bruno

Stayed 1 night in Aug 2025

10/10 Excellent

Cheryll

Stayed 3 nights in Jul 2025

6/10 Okay

Carmen, Cidra

Travelled with family
Liked: Cleanliness, staff & service, amenities
So many days to repair elevator problems. Only one elevator working could turn your stay a bad one. More if you are traveling with a wheelchair es person.
Stayed 6 nights in Jun 2025

10/10 Excellent

Aileen R.

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT
Stayed 3 nights in Jul 2025

10/10 Excellent

Avelino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo lo que se refiere a este gran hotel !!! Súper recomendado
Stayed 4 nights in Aug 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Brisa

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was more than helpful. Great service at all the restaurants and the hotel was so attentive the room was excellent. Great place for families! we never had to leave the building during our stay.
Stayed 1 night in Jul 2025