Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

4 outdoor pools
Property video
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
4 outdoor pools

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service
The current price is AU$655
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
Gros Islet, Gros Islet, LC01101
  • Place, Smugglers Cove
    ‪6 min walk‬
  • Place, Sandals Golf and Country Club
    ‪3 min drive‬
  • Place, Pigeon Island National Landmark
    ‪3 min drive‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)

Room options

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Sofa bed - double
Blackout curtains
  • 303 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential one Bedroom Ocean View Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Presidential One Bedroom Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

7.6 out of 10
Good
(23 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Swim Out Diamond Club

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Family Suite

8.4 out of 10
Very good
(17 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite

7.8 out of 10
Good
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

8.4 out of 10
Very good
(49 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential one Bedroom ocean view

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Sofa bed - double
Blackout curtains
  • 303 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

About the area

Gros Islet

A luxury stay in Gros Islet awaits you at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. You'll be steps from Windward Islands and 1.7 km (1.1 mi) from Sandals Golf and Country Club. Highlights at this all-inclusive property include 9 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The buffet restaurant, Gourmet Marche, serves local and international cuisine and is open for breakfast, lunch and dinner. With 10 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site nightclub, free kids' club and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a sauna. Free buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this 4.5-property class Cap Estate property, you'll be 2.3 km (1.4 mi) from Smugglers Cove and 2.8 km (1.7 mi) from Rodney Bay Aquatic Centre.

What's nearby

  • Smugglers Cove - 6 min walk - 0.5 km
  • Sandals Golf and Country Club - 3 min drive - 1.7 km
  • Pigeon Island National Landmark - 3 min drive - 2.0 km
  • Saint Joseph the Worker Catholic Church - 3 min drive - 2.3 km
  • Friday Night Street Party - 4 min drive - 2.0 km

Getting around

  • Castries (SLU-George F. L. Charles) - 35 min drive

Restaurants

  • ‪Lobby Bar - ‬4 min walk
  • ‪Score Bar - ‬3 min walk
  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Grazie Italian Tratorria - ‬1 min walk
  • ‪Aquarius Bar - ‬1 min walk

About this property

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 4 outdoor pools
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A children's pool, a nightclub, and a fitness centre are also featured at the luxury Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Gros Islet property.

  • 290 guestrooms or units
  • 9 dining venues
  • 10 bars or lounges
  • Built in 2017
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers 290 accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

This Gros Islet property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 10 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steakhouse
  • Score Sports Bar
  • Zen

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Snorkelling
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift (94 centimetre wide door)

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Saint Lucian Resort All Inclusive Cap Estate
Royalton Saint Lucian Cap Estate
Royalton Saint Lucia Resort All Inclusive Cap Estate
Royalton Saint Lucia Cap Estate
Royalton Saint Lucia All Inclusive Cap Estate
Royalton Saint Lucia Inclusiv
Royalton Saint Lucia Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

As of 11 Dec 2025, prices found for a 1-night stay for 2 adults at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort on 15 Dec 2025 start from AU$654.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort has a free self car park.

Are there any beaches close to Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

The closest beach to Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is Smugglers Cove (0.4 km).

Is there a spa on site at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Yep, there is an onsite spa at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as Swedish massages.

Does Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort have a pool?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort a romantic place to stay?

A hot tub and a bar, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort.

Is Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is a hit with families.

Are there hot tubs in the rooms at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, but there are Jetted bath in the guestrooms.

Does Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort serve breakfast?

You bet, complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, pets and service animals are not allowed.

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 426 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 104 out of 1000 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sonji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Florena and Simon from the Steakhouse were exceptional in their service delivery.. Shout out to the bars teams:Gary, Ulina and Brendan, also Kirston from the Omelette station..... Kaji,Rawle and Victor Regis from Guest Services Department.. top tier staff, they made our stay warm and delightful!
Stayed 2 nights in Jul 2025

4/10 Poor

Rohine, bronx

Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2025

4/10 Poor

Doralee

Stayed 3 nights in Aug 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2025

10/10 Excellent

Beverly H.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

ASHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely. The staff made the stay 10 times more enjoyable. The resort is beautiful and very accommodating and food is accessible throughout. We wish that the steak house had more options for sides and that we were able to take restaurant food to go. Such a lovely resort and I’m grateful to have been able to stay at such resort. I would recommend to others!
Stayed 7 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

4/10 Poor

David

Disliked: Staff & service
Stuff terrible
Stayed 5 nights in Aug 2025

6/10 Okay

Paul

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The rooms were unkempt. The restaurant service was slow and many food on the menu was not available. We went to one restaurant that was booked and it was closed. Likes were that the staff on the beach were wonderful and the island is beautiful.
Stayed 9 nights in Aug 2025

6/10 Okay

Tanay

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The resort itself is beautiful and has a lot of potential, but the experience wasn’t as enjoyable as it could have been. The staff was not very friendly, which made the stay less welcoming. The rooms were spacious and nicely set up, but unfortunately, they were not very clean and also felt uncomfortably hot. On the positive side, the pool and bar areas were very nice and relaxing, though the drink options could definitely be improved. Overall, a gorgeous property but with disappointing service and room upkeep.
Stayed 4 nights in Aug 2025

4/10 Poor

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was dirty. Beach was tiny. And excursion staff was bothersome and repeatedly hassled us on the beach. Room service took to long to deliver food.
Stayed 7 nights in Aug 2025

2/10 Terrible

Krzysztof

Stayed 4 nights in Aug 2025

6/10 Okay

Jessica

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve been dying to stay at a Royalton so booked the St Lucia one it looked so pretty via pics . I’m 50\50 about it , the food was good although the last three days of my stay I’ve had a terrible stomachache. The rooms were outdated, molded & barely cleaned by the cleaning ppl despite them coming to clean everyday for about 5 mins . The pools were nice but empty, no staff members by the pool to encourage vibes & the music volume was either on 0 or 4 the whole time . We waiting 1 hour to check in on line because there were short staffed at front desk after a 4.5 hour flight & 1 hour 45 mins drive from the airport . The staff was friendly & nice, made you feel welcomed . I will not be booking another Royalton stay or going back to St Lucia but this stay was okay for my husband & 17 month old daughter . I’d give it a 6-7 out of 10 .
Stayed 6 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 7 nights in Aug 2025

4/10 Poor

Simone

Liked: Property conditions & facilities
Disliked: Staff & service
Lovely setting on the beach. Check in and trying to book a restaurant chaotic to put it mildly! Staff were rude and no I wouldn't recommend a stay here. Thankfully we only did one night. Staying for longer would have nightmarish.
Stayed 1 night in Aug 2025

8/10 Good

Carmen

Stayed 5 nights in Aug 2025

8/10 Good

Ashish Rameshbhai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s to far from the airport and when you each at resort the room is not ready like I reach at 4:30 pm and still room is not ready
Stayed 5 nights in Aug 2025

8/10 Good

Janine Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, enjoyed the all inclusive option and nightly entertainment. Love the swim out room and staff was very friendly and accommodating.I will recommend.
Stayed 5 nights in Aug 2025

6/10 Okay

Ashleigh

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property itself is very beautiful and our room was very spacious. However, the beach chairs by the pool and on the beach could use a refresh, they were quite dirty with stains. Unfortunately we only had housekeeping come to our room once during the whole stay, during which time she took the towels in our room without replacing them and that was a hassle to get them replaced. Service and staff are also a hit or miss. Some of the staff are great, really friendly and go out of their way to help you, while others gave me attitude for asking a question. The service in the buffet is also quite slow, some days I just ended up going to the cafe for a coffee because I couldn't get one at breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ravi

Liked: Cleanliness, property conditions & facilities
Nice place and ambiance. Great nightly entertainment
Stayed 5 nights in Aug 2025

6/10 Okay

Tiffiney

Travelled with partner
Liked: Cleanliness
The Royalton is a beautiful resort. However, not giving fresh face cloths when bringing fresh towels is crazy. The cushions on the pool chairs are stained with holes. It looks hideous.
Stayed 4 nights in Aug 2025

4/10 Poor

Abel

Disliked: Staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexa

Stayed 5 nights in Aug 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
The service is terrible, the cleaning is terrible, the maintenance to hotel is terrible , the staff and the service people dont like working for a tourist
Stayed 3 nights in Aug 2025

2/10 Terrible

Esther

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
St Lucia is a beautiful place to vacation however the staff at the hotel was not accommodating. There were ants in my room. The plugs were not working. I needed to have my safe replaced. There were no towels by the pool. The dining experience was not good. The restaurants had no reservations available and were closed most days. Overall I wouldn’t stay in this hotel ever again and would not recommend it.
Stayed 7 nights in Aug 2025