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Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

On the beach, white sand, snorkelling
Luxury Presidential One Bedroom Swim Out Diamond Club
Flat-screen TV, pay films
View from property
4 outdoor pools

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service
The current price is AU$533
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
Gros Islet, Gros Islet, LC01101
  • Place, Smugglers Cove
    ‪6 min walk‬
  • Place, Pigeon Island National Landmark
    ‪3 min drive‬
  • Place, Reduit Beach
    ‪5 min drive‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 303 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom Ocean View Diamond Club

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Presidential one Bedroom Ocean View Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed
Ceiling fan
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Swim Out Diamond Club

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Presidential One Bedroom Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed
Ceiling fan
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Junior Suite Ocean View Diamond Club

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Junior Suite Swim Out

7.6 out of 10
Good
(22 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Junior Suite Swim Out Diamond Club

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Diamond Club

View from room

Luxury Family Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Family Suite

View from room

Luxury Family Suite

8.4 out of 10
Very good
(17 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Junior Suite

7.8 out of 10
Good
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed
Ceiling fan
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Junior Suite Ocean View

8.4 out of 10
Very good
(48 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Presidential one Bedroom ocean view

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed
Ceiling fan
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Swim Out Diamond Club

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Chairman Two Bedroom Suite Ocean Front Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 303 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

About the area

Gros Islet

A luxury stay in Gros Islet awaits you at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. You'll be steps from Windward Islands and 1.7 km (1.1 mi) from Sandals Golf and Country Club. Highlights at this all-inclusive property include 9 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The buffet restaurant, Gourmet Marche, serves local and international cuisine and is open for breakfast, lunch and dinner. With 10 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site nightclub, free kids' club and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a sauna. Free buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this 4.5-property class Cap Estate property, you'll be 2.3 km (1.4 mi) from Smugglers Cove and 2.8 km (1.7 mi) from Rodney Bay Aquatic Centre.

What's nearby

  • Smugglers Cove - 6 min walk - 0.5 km
  • Pigeon Island National Landmark - 3 min drive - 2.0 km
  • Rodney Bay Marina - 4 min drive - 3.6 km
  • Reduit Beach - 5 min drive - 3.0 km
  • Splash Island Water Park Saint Lucia - 5 min drive - 3.0 km

Getting around

  • Castries (SLU-George F. L. Charles) - 35 min drive

Restaurants

  • ‪Lobby Bar - ‬4 min walk
  • ‪Score Bar - ‬3 min walk
  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪The Palms Restaurant at Landings - ‬4 min drive
  • ‪Kimono's - ‬5 min drive

About this property

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 4 outdoor pools
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A children's pool, a nightclub, and a fitness centre are also featured at the luxury Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Gros Islet property.

  • 290 guestrooms or units
  • 9 dining venues
  • 10 bars or lounges
  • Built in 2017
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers 290 accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

This Gros Islet property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Secrets St. Lucia Resort & Spa All Inclusive Adults Only
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.2 out of 5, Very good, 114 reviews
The price is AU$766
includes taxes & fees
1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 10 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steakhouse
  • Score Sports Bar
  • Zen

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Snorkelling
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift (94 centimetre wide door)

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Saint Lucian Resort All Inclusive Cap Estate
Royalton Saint Lucian Cap Estate
Royalton Saint Lucia Resort All Inclusive Cap Estate
Royalton Saint Lucia Cap Estate
Royalton Saint Lucia All Inclusive Cap Estate
Royalton Saint Lucia Inclusiv
Royalton Saint Lucia Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort on 27 Oct 2025 start from AU$533.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort has a free self car park.

Are there any beaches close to Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

The closest beach to Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is Smugglers Cove (0.4 km).

Is there a spa on site at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Yep, there is an onsite spa at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort have a pool?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort a romantic place to stay?

A hot tub and a bar, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort.

Is Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is a hit with families.

Are there hot tubs in the rooms at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, but there are Jetted bath in the guestrooms.

Does Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort serve breakfast?

You bet, complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, pets and service animals are not allowed.

Reviews

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort Reviews

7.8

Good

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 444 out of 1012 reviews
Rating 8 - Good. 238 out of 1012 reviews
Rating 6 - Okay. 148 out of 1012 reviews
Rating 4 - Poor. 84 out of 1012 reviews
Rating 2 - Terrible. 98 out of 1012 reviews

Reviews

2/10 Terrible

Kelvin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in room - [ ] Elevator went out for hours everyday - [ ] Moved rooms due to smell and wear and tear, damp/stained sheets, peeling paint/vinyl - [ ] Only 1 out of 2 room Keys worked - [ ] No straws. - [ ] Pool never had any towels entire stay - [ ] Rooms lacked towels - [ ] No access to room on second day due to issues with system - [ ] Food truck ran out of food around 3pm - [ ] Dirty/smelly pools, garbage in pools - [ ] Unkept lounge seating - [ ] Loitering/people selling items on beach - [ ] Dangerous walkways (water on tile stairs w no signage)
Stayed 4 nights in Jul 2025

2/10 Terrible

joyce ann

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Staff was not friendly or courteous. Check in was horrible and that really sets the tone. There were 2 people checking in on the night we arrived. When it was my turn, he said he would be right back and walked off. Just left me standing there . I waited another 15 fifteen minutes before being checked in. There was a shortage of towels and drinking straws. No beach towels. We went a whole day before we could get towels for our room. I had to call concierge everyday for towels, or soap. Key for the room worked occasionally. We were constantly at the front desked getting it rekeyed. There was only one place to eat breakfast and that was at the buffet. Food and service at some of the restaurants was horrible. Beautiful resort just horrible customer service. The driver from theTour service that picked us up from the airport drove like a maniac to the hotel. We thought we were going to die. We were a group of 9 and we travel the world. This was absolutely the worst experience on a vacation we have ever had.
Stayed 4 nights in Jul 2025

6/10 Okay

Jeanesia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room doors were inaccessible for my stay and I had to sleep outside my door one day because security didn’t show up to open
Stayed 3 nights in Jul 2025

2/10 Terrible

Ryon, Pickering

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Bobby

Travelled with family
Very expensive for whats on offer and some of things advertised is not available nonne available to book a spa.
Stayed 1 night in Jul 2025

8/10 Good

James LeRoy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was a nice property, good food, safe, most staff members was nice and happy, had couple wasn't too friendly, over all was a nice place, we would go back
Stayed 7 nights in Jul 2025

8/10 Good

Kendra

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

suzanne m

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is spot on always friendly and welcoming. If you're fortunate to have Yvette as your room attendant you'll never want for anything! The property grounds are beautifully landscaped and maintained. That being said the rooms and hallways are in need of a refresh/update as the humidity and salt air take their toll on materials.Our room was in building 5. The bathtub in the middle of the room is a little strange as well as the privacy curtain for that half of the room. Bed was comfortable and firm. Terrace was smaller with 2 rattan chairs and a table. Views for days! Note if you've booked a swimout in building #5 you willnot have sun until 3pm. The foodtruck near the Dips poolbar has great burgers hotdogs frenchfries and onion rings for the littles or bigs in need of a burgerfix.Overall would book again, in July when the pool was all ours a few days while people were at Carnival.
Stayed 10 nights in Jul 2025

10/10 Excellent

Franklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities
Stayed 1 night in Jul 2025

2/10 Terrible

Gisell

Disliked: Cleanliness, staff & service, property conditions & facilities
This is my second time giving the Royalton a visit. My first visit was in Mexico.
Stayed 2 nights in Jul 2025

6/10 Okay

Jana

Liked: Cleanliness, property conditions & facilities, room comfort

Not the best

Hotel is clean. Housekeeping needs to do better, & not leave drink glasses and food plates in the room. My room wasn’t clean for one day I’ve no clue why that happened. The food is okay, drinks are basic. Security stressed me out for a pick up by a local taxi company, had me going back & forth, after the driver was refused entry to pick me up at the lobby. I understand there are policies in place however, if a front desk rep is attempting to assist by calling security to have the driver come to the lobby, for her to be told by security supervisor “don’t let that happen again” is very rude knowing there was no golf cart to take me up to the main entrance. A bellboy tried to help by having me board a bus only to find my driver left because they wouldn’t allow him on the premises. I had to call the cab company to have the driver return to the hotel. It was a very frustrating experience for me.
Stayed 9 nights in Jul 2025

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Property...

The property is beautiful and well kept. The room was very clean and comfy... the only issue I had was that the television wouldn't play any channels.... I called several times for them to fix the issue... and it was not fixed until late morning... had to wait for IT to come in.
Stayed 1 night in Jul 2025

2/10 Terrible

Ryon, Pickering

Stayed 1 night in Jul 2025

2/10 Terrible

Gabriel

Travelled with partner
Disliked: Property conditions & facilities
this resort had the worst service from the moment we got there. It took two hours from the airport to get there yet. They had us wait another two hours before they could check us in to our room. We got to our room and our bracelets couldn’t even unlock the door. We were locked out with our luggage. Anytime we would get something to eat. It would be missing things that were listed on the menu. they always ran out of everything including drinks. We ran out of water in our hotel room and requested more from the front desk. You’re lucky if they will even answer the phone when you call down to the front desk in order to reach them, we would have to call and redial about five times and that’s not even me being dramatic. It took three hours for them to deliver water to our room. Water is not accessible. Our room smelled of mildew and we had it moved. Thank you to Victor from guest services for being one of the only helpful people who work there. Beautiful island and we experienced so many sites and some very nice workers but overall, we did not feel welcome. A lot of the people who work there have attitudes and make faces when anyone speaks to them or asks a question. When using the resorts facilities and speaking to the other people who are staying there, everyone was in agreement. If you were to ask anyone who stood there during that time. Last week they would give you the same exact response I’m giving you, even worse.
Stayed 6 nights in Jul 2025

10/10 Excellent

Antwuan

Stayed 3 nights in Jul 2025

8/10 Good

Christopher J

Travelled with family
Liked: Amenities
Had 3 different rooms in first 6 hours. All smelled of significantly of mildew. Otherwise, food options ok. Coffee bar was great. Asian restaurant hibachi chef Adrian was the best part. Workers were pleasant. Drinks were good. Pools were decent. Shows nightly. Gym was clean and provided ample options. Sales people on beach could be annoying at times.
Stayed 6 nights in Jul 2025

6/10 Okay

Lexus

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were not greeted the check in line was long there was only one person checking people in. The lobby was dead empty we arrived around 7 pm there was nothing going on. We got to our room it was dirty smelled like mold we had a leak in our bathroom whenever we took showers. The elevator wasn’t working we had to bring up our luggage by stairs. first night we weren’t able to eat at a restaurant we had to eat at the buffet and it was disgusting. The staff were not friendly at all. The resort looks bigger than what it is and really isn’t much to do. The food truck was the best food. The ran out of tequila by 11 am everyday it was just a mess. Def not a party resort either.
Stayed 5 nights in Jul 2025

6/10 Okay

Chelsea

Travelled with group
Liked: Amenities, property conditions & facilities
The resort had a mixture of staff, one part of the staff was friendly and nice while the other staff seemed as if they were force to work there. Upon arrival they did not take our luggage’s to the room or showed us a map of the resort.
Stayed 3 nights in Jul 2025

2/10 Terrible

michael

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the staff was horrible poor , customer service and poor attitude. Eating at the restaurants with patrons feeding stray cats out the plate they use to serve families. The coffee shop was great but everything else was horrible. Doorman refuse to bring luggage to room stated he was tired.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sackina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped gym Easy parking with the bell boys Wide selection of drinks High quality entertainment, no two nights were the same Good selection of foods available, many staff around to assist Definitely a hotel with a lively atmosphere and would book again in a heart beat Excellent staff service across the board
Stayed 2 nights in Jul 2025

8/10 Good

Giovanni

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 4 nights in Jul 2025

8/10 Good

boojnauth

Stayed 4 nights in Apr 2025

2/10 Terrible

Erwin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
seaweed every day at the beach.staff never cleans the seaweed. small beach area for the diamond club members.Not worth the price!!! Staff members are non existent and when they finally approach you they are slow and rude.Expect a tip and tell you they work on tips and prefer cash so they don't have to share with other staff members. Food is horrible!!
Stayed 7 nights in Jun 2025

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness
Avoid the limoncello cannoli. Great location, staff were great. The restaurants were 3* at best, which was a real shame. The buffet breakfast, lunch and dinner were good, but just reinforced how bad the main restaurants were. We stayed in the Chairmans suite which was amazing. Unfortunately woke up one morning to an inch of water in our ensuite. The site team dealt with it quickly and professionally but did put a dampener on things.
Stayed 5 nights in Jul 2025

6/10 Okay

Marguerite

Stayed 3 nights in Jul 2025