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Bay Gardens Hotel

Property class: 3.5

Photo gallery for Bay Gardens Hotel

An inflatable water park with various play structures and slides.
Property video
A sign for Bay Gardens Hotel surrounded by lush greenery and vibrant flowers.
A bright yellow building with a white balcony, surrounded by palm trees and a pool area.
A hotel lobby with a reception desk, seating area, and a view of the bar area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$222
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Rodney Bay Village, Gros Islet
  • Place, Baywalk Shopping Mall
    ‪3 min walk‬
  • Place, Reduit Beach
    ‪15 min walk‬
  • Place, Rodney Bay Marina
    ‪15 min walk‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪138 min drive‬

Room options

View all photos for One Bedroom Croton Suite

A hotel room with a large bed, two bedside tables, a nightstand, a window with curtains, and a wall-mounted air conditioner.

One Bedroom Croton Suite

8.0 out of 10
Very good
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Croton Suite

A hotel room with two beds, a bathroom, and a closet.

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room Double

A hotel room with two beds, a bathroom, and a closet.

Standard Room Double

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room King

A hotel room with a bed, a nightstand, a TV, and a view of the bathroom.

Superior Room King

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Croton Standard King

A hotel room with a large bed, a nightstand with a lamp, a framed picture on the wall, and a bathroom door.

Croton Standard King

7.0 out of 10
Good
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Croton Superior Double

A hotel room with two beds, a TV, a desk, a chair, and a plant.

Croton Superior Double

7.6 out of 10
Good
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Jr. Executive Suite

A hotel room with a bed, a desk, a chair, a sofa, a dining table, and a kitchen area.

Jr. Executive Suite

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room King

A hotel room with a bed, bedside tables, a desk, a chair, and a TV.

Standard Room King

8.0 out of 10
Very good
(25 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room Double

A hotel room with a bed, a desk, a chair, a television, and a ceiling fan.

Superior Room Double

8.6 out of 10
Excellent
(16 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Croton Standard King

A hotel room with a large bed, a nightstand with a lamp, a painting on the wall, and a bathroom door.

Croton Standard King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King Room

A hotel room with a bed, a desk, a chair, a balcony with a view, and an air conditioning unit.

Standard King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior King Room

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a balcony with a view.

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Gros Islet

At Bay Gardens Hotel you'll be within just a 5-minute stroll of Baywalk Shopping Mall and within 20 minutes of Reduit Beach. Highlights at this beach hotel include 3 outdoor swimming pools, a restaurant and free buffet breakfast. .The restaurant, Spices, serves Caribbean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a free manager's reception and a conference centre. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 20-minute walk of this 3.5-property class Rodney Bay hotel include Rodney Bay Marina and Splash Island Water Park Saint Lucia.

What's nearby

  • Baywalk Shopping Mall - 3 min walk - 0.3 km
  • Reduit Beach - 15 min walk - 1.3 km
  • Rodney Bay Marina - 15 min walk - 1.3 km
  • Saint Joseph the Worker Catholic Church - 3 min drive - 2.7 km
  • Friday Night Street Party - 3 min drive - 3.0 km

Getting around

  • Castries (SLU-George F. L. Charles) - 26 min drive

Restaurants

  • ‪Gourmet Marché - ‬5 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬16 min walk
  • ‪Bay Gardens Beach Resort & Spa - ‬17 min walk
  • ‪Windjammer Landing Villa Beach Resort - ‬6 min drive
  • ‪Grazie Italian Tratorria - ‬6 min drive

About this property

Bay Gardens Hotel

Some rates at Bay Gardens Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities such as a 24-hour fitness centre.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3.5-star Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

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  • Pool
  • Breakfast included
  • All-inclusive available
  • Parking included
4.3 out of 5, Excellent, 1,002 reviews
The price is AU$330
includes taxes & fees
1 Sept - 2 Sept
Coco Palm

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

What is the cancellation policy at Bay Gardens Hotel?

Bay Gardens Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Gardens Hotel?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Bay Gardens Hotel on 1 Sept 2026 start from AU$222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Gardens Hotel?

Yep, Bay Gardens Hotel has a free self car park.

Are there any beaches close to Bay Gardens Hotel?

Yep, Bay Gardens Hotel is a short 16-minute walk from Reduit Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does Bay Gardens Hotel have a pool?

Bay Gardens Hotel has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Bay Gardens Hotel have a waterslide?

No, there is no waterslide at Bay Gardens Hotel, but Splash Island Water Park Saint Lucia is a short 17-minute walk away.

Is Bay Gardens Hotel family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, as well as childcare services in the guestrooms, it's no surprise that Bay Gardens Hotel is a hit with families.

Does Bay Gardens Hotel serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Bay Gardens Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bay Gardens Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bay Gardens Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Bay Gardens Hotel?

No, pets and service animals are not allowed.

Bay Gardens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1010 reviews
Rating 8 - Good. 343 out of 1010 reviews
Rating 6 - Okay. 148 out of 1010 reviews
Rating 4 - Poor. 61 out of 1010 reviews
Rating 2 - Terrible. 49 out of 1010 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Pleasant helpful staff. Tasty breakfast choices.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BREAKFAST WAS FANTASTIC
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Abdoul Aziz

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very clean property.. if you are looking for a great time and vacation this is the place to be
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Elvin De Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very welcomed from the beginning to the end. Very helpful and attentive and they made sure all of my group was well taken care of.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Ulla Marjatta

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great location.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness
Friendly staff, wonderful breakfast with great variety!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older traditional resort but well kept. Rooms spotless, great staff. Excellent breakfast including an assortment of local cuisine. Regular scheduled shuttle to the beachfront resort but only a 20 min easy walk. Local shops and supermarket next to hotel. Karaoke at the bar!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay here. From the moment I arrived, the staff was incredibly friendly and welcoming, making check-in a breeze. The breakfast was a highlight—everything was fresh, delicious, and offered a great variety. Plus, you can’t beat the location! It’s close to everything, which made it so easy to get around and explore.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness
Yes the overall facility was clean hospitality was welcoming staff was friendly. Breakfast was really good
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and cleanliness was great I would visit again for sure Thank you for everything
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Guerino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bay Gardens is one of the best hotels that I have ever stayed in. The staff is very nice and diligent. They keep the property very clean. I am lookimg to staying there again when I visit St Lucia.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Julissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean but small and the staff were very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Jamila

Liked: Cleanliness, amenities, property conditions & facilities
While I did appreciated the location and the fact that I could have visited the other resorts. I felt the breakfast could have been better in terms selection. Looking forward to the hotel upgrade.
Stayed 1 night in May 2026
Verified review

8/10 Good

Olivier

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

vicki

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the close proximity to town. Staff was wonderful and breakfast was great different things each day
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Tracy Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was excellent will be coming back most definitely 😎
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Markaisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry service is great staff very courteous and professional
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

elizabeth

Liked: Cleanliness
Breakfast was amazing especially for a vegetarian! Lots of options. Quick walk to the beach and great activities for the kids! The Karaoke kept us laughing through the night. Will be back again!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Add more flavor to the food
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast lacks variety and the towels are not clan and often have dirty stains. The staff is pleasant.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jarrel

Excellent quality
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Krystal-Ann

Disliked: Staff & service
The staff was not friendly in comparison with other stays.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Charles-Olivier

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and overall great value for the pricepoint!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Valmiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was undergoing renovations but this was not distracting or problematic. The room while a bit on the older side was very well appointed and kept clean. The staff was extremely friendly, and the food was very tasty and reasonably priced. The location was excellent especially when paired with the access to the Resort via the shuttle. I would highly recommend this hotel for good value. Close to KFC and a decent shopping area.
Stayed 4 nights in Mar 2026