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Heidel House Hotel and Conference Center, an Ascend Collection Hotel

Property class: 3

Photo gallery for Heidel House Hotel and Conference Center, an Ascend Collection Hotel

A riverside hotel with a dock, lush greenery, and a well-maintained lawn.
An outdoor seating area with wicker furniture and a fire pit.
A bar area with a long counter, multiple stools, and a variety of bottles and glasses.
A hotel room with two beds, a wooden headboard, a large window with a view, and a patterned carpet.
A spacious hall with high ceilings, large windows, and white draped ceilings. Tables are set with white tablecloths and chairs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$294
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
653 Illinois Avenue, Green Lake, WI, 54941
  • Place, Green Lake
    ‪5 min walk‬
  • Place, Thrasher Opera House
    ‪2 min drive‬
  • Place, Green Lake Marina
    ‪2 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A cozy living room with a sofa, ottoman, and a TV on a wooden cabinet.

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand, and a wall-mounted lamp.

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a nightstand, a desk, and a view of the outdoors through large windows.

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a large bed, a wooden headboard, a nightstand, a desk, and a view of the outdoors through large windows.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand, a lamp, and a small table.

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, a large window with a view, and a patterned carpet.

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

A hotel room with a large bed, a wooden headboard, two bedside lamps, a nightstand, and two framed pictures on the wall.

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room

Room, 2 Queen Beds, Non Smoking (Upgrade)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

A hotel room with a large bed, a TV on a wooden dresser, a window with a view, and a skylight.

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 1 Single Bed, 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

A hotel room with a large bed, wooden headboard, bedside lamps, a nightstand with a phone and alarm clock, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking

A modern living room with a grey sofa, two matching ottomans, and a large window with beige curtains. There are three framed artworks on the wall and a lamp on a side table.

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Room

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the area

Green Lake

At Heidel House Hotel and Conference Center, an Ascend Collection Hotel you'll be within just a 10-minute stroll of Green Lake and Elan Brio Spa. Highlights at this hotel include 2 restaurants, 2 bars/lounges and free self-parking. .A day of pampering at Ousia Stillness Studio can include deep-tissue massages, hot stone massages and body wraps. The fine-dining restaurant, Oakwood Restaurant, serves American cuisine and is open for breakfast and dinner. 11000 square feet (1022 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking. .Places within a 30-minute walk of this 3-property class Green Lake hotel include Thrasher Opera House and Green Lake Town Square.

What's nearby

  • Green Lake - 5 min walk - 0.4 km
  • Elan Brio Spa - 5 min walk - 0.5 km
  • Thrasher Opera House - 2 min drive - 1.8 km
  • Green Lake Marina - 2 min drive - 2.2 km
  • Green Lake Town Square - 2 min drive - 2.2 km

Getting around

  • Appleton, WI (ATW-Appleton Intl.) - 61 min drive

Restaurants

  • ‪KWIK TRIP #392 - ‬9 min drive
  • ‪Crossroads Market - ‬4 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Culver's - ‬9 min drive
  • ‪Taco Bell - ‬9 min drive

About this property

Heidel House Hotel and Conference Center, an Ascend Collection Hotel

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and 10 meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11000 square feet (1022 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and gift shops/newsstands are also featured at the business-friendly Heidel House Hotel and Conference Center, an Ascend Collection Hotel. Self parking is free. A complete renovation of Heidel House Hotel and Conference Center, an Ascend Collection Hotel was completed in June 2021.

This 3-star Green Lake hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 11000 sq ft of conference space
  • 1022 sq. m of conference space
  • Built in 1950
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Heidel House Hotel and Conference Center, an Ascend Collection Hotel offers 41 accommodations with a hairdryer and an iron/ironing board. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

This Green Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials and body wraps.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Oakwood Coffee Lounge
  • Oakwood Restaurant
  • Waves Pub and Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Golf carts
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (11,000 square foot of space)

Outdoors

  • Dock
  • Firepit
  • In a nature reserve
  • On a lake
  • Outdoor furniture

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heidel House Resort Ascend Hotel Collection

Frequently asked questions

What is the cancellation policy at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

Heidel House Hotel and Conference Center, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at Heidel House Hotel and Conference Center, an Ascend Collection Hotel on 15 Nov 2026 start from AU$294, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

Yep, Heidel House Hotel and Conference Center, an Ascend Collection Hotel has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

The closest beach to Heidel House Hotel and Conference Center, an Ascend Collection Hotel is Friendship Beach (6 km).

Is there a spa on site at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

What makes Heidel House Hotel and Conference Center, an Ascend Collection Hotel a romantic place to stay?

Al fresco dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Heidel House Hotel and Conference Center, an Ascend Collection Hotel.

Does Heidel House Hotel and Conference Center, an Ascend Collection Hotel serve breakfast?

Yeah, full brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

No, Heidel House Hotel and Conference Center, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

Yep, you can grab a meal at Heidel House Hotel and Conference Center, an Ascend Collection Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

There is a golf course next to Heidel House Hotel and Conference Center, an Ascend Collection Hotel.

Heidel House Hotel and Conference Center, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 215 reviews
Rating 8 - Good. 40 out of 215 reviews
Rating 6 - Okay. 11 out of 215 reviews
Rating 4 - Poor. 5 out of 215 reviews
Rating 2 - Terrible. 3 out of 215 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heidel House is comfortable and quiet. The lake views are outstanding. The property is very clean and well maintained
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a room on the lake. Great space. Beautiful view. Cleaning staff was very helpful. Dining room was excellent.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean rooms , great staff. Good restaurant and lounge.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Very relaxing visit.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great environment, friendly staff! Definitely will be back again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We loved the opportunity to stay in the main b
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly; the rooms were comfortable and roomy, the views were awesome and the food was delicious. Would definitely come again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, pool, restaurant and rooms are excellent!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were excellent. Food service was a bit slow however we had a party of 30 so a bit more difficult to manage. We will return!!!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. A very positive experience, from checkin to checkout.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean facility, beautiful interior decoration and dog friendly.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Great staff. Updated rooms, indoor pool, hot tub.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Large room with a beautiful view of the lake!
View from the balcony
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. My room was incredibly spacious. I’ll definitely return if I’m ever in that area again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great resort.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay so much that we are planning on doing a longer trip back here next year!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a awesome hotel very clean and comfortable nice people
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a weekend getaway
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very nice Hotel & Staff! Great Stay!!!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wheelchair accessible room and it was lovely. We had plenty of room to move around and the bathroom worked well for us. My only recommendation would be to add some additional lighting in the indoor pool area and expand the number of games in the “arcade”. The grandchildren were expecting something a little more grand than what they have there. Other than that I recommend the property and will likely stay there again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful property! We thoroughly enjoyed our stay!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to get away !
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay the restaurant was very good I had the Ribeye. Staff was friendly and helpful.
Stayed 1 night in May 2025