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Mitsis Selection Laguna

5.0 star property
Stylish beach retreat with 5 outdoor pools

Photo gallery for Mitsis Selection Laguna

Hot tub, Turkish bath/hammam, body treatments, aromatherapy
5 bars/lounges, poolside bar
Bungalow, Sea View | View from room
View from room
Royal Suite

Popular amenities

  • Bar
  • Breakfast included
  • Room service
The current price is AU$776
includes taxes & fees
17 Aug - 18 Aug

Explore the area

Map
Anissaras, Hersonissos, M, 70014
  • Convention Centre Creta Maris
    ‪4 min drive‬
  • Port of Hersonissos
    ‪5 min drive‬
  • Star Beach Water Park
    ‪11 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪23 min drive‬

Room options

Bungalow Sea View Sea Front

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Terrace/patio

Presidential Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
  • 65 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Bungalow, Sea View

Bungalow, Sea View | View from room

Bungalow, Sea View

8.0 out of 10
Very good
(7 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Bungalow, Garden View

1 bedroom, free minibar, soundproofing, free WiFi

Bungalow, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Garden View

1 bedroom, free minibar, soundproofing, free WiFi

Family Room, Garden View

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free minibar items
Flat-screen TV
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Land View

1 bedroom, free minibar, soundproofing, free WiFi

Twin Room, Land View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, Pool Access

Family Room, Pool Access

Family Room, Pool Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Family Room, Sea View

Family Room, Sea View

Family Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
2 bedrooms
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Twin Room, Land View (Accessible)

1 bedroom, free minibar, soundproofing, free WiFi

Twin Room, Land View (Accessible)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free minibar items
Flat-screen TV
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Bungalow, Sea View (Outdoor Whirlpool Spa)

Bungalow, Sea View (Outdoor Whirlpool Spa)

Bungalow, Sea View (Outdoor Whirlpool Spa)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 28 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

Family Sea View

  • Sleeps 3
  • 3 Single Beds and 1 Single Sofa Bed

Bungalow with Sea View

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Family Garden View

  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Family Bungalow with Garden View and Outdoor Spa Whirpool

1 bedroom, free minibar, soundproofing, free WiFi

Family Bungalow with Garden View and Outdoor Spa Whirpool

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Single Beds

View all photos for Royal Suite

1 bedroom, free minibar, soundproofing, free WiFi

Royal Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 2 Single Beds

Twin Room with Sea View

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Family Bungalow with Sharing Pool

  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Presidential Suite

  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

Bungalow-Beach Front

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Bungalow with Sea View and Outdoor Spa Whirpool

Bathroom

Bungalow with Sea View and Outdoor Spa Whirpool

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Accessible Twin Room with Land View

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Royal Suite（2 Adult+2 Child）

1 bedroom, free minibar, soundproofing, free WiFi

Royal Suite（2 Adult+2 Child）

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Bungalow with Garden View

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room with Garden View

Bathroom

Twin Room with Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

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About the area

Hersonissos

A luxury stay in Hersonissos awaits you at Mitsis Selection Laguna. You'll be within a 20-minute walk of Sarandaris Beach and 2.5 km (1.6 mi) from Convention Centre Creta Maris. Highlights at this all-inclusive hotel include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing day at Zeen Spa can include sports massages, detox wraps and facials along with aromatherapy and thalassotherapy. The buffet restaurant, Main restaurant, serves local cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the free kids' club, gym, outdoor tennis court and Turkish bath/hammam. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Hersonissos hotel include Port of Hersonissos and Star Beach Water Park.

What's nearby

  • Sarandaris Beach - 14 min walk - 1.2 km
  • Convention Centre Creta Maris - 4 min drive - 2.3 km
  • Aquaworld Aquarium - 5 min drive - 3.5 km
  • Port of Hersonissos - 5 min drive - 3.1 km
  • Star Beach Water Park - 11 min drive - 5.3 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 27 min drive

Restaurants

  • ‪Nexus Coffee & Shop - ‬4 min drive
  • ‪Enomy Restaurant - ‬4 min drive
  • ‪Palazzo di mare - ‬13 min walk
  • ‪Saradari - ‬18 min walk
  • ‪Wok & Chopsticks - ‬4 min drive

About this property

Mitsis Selection Laguna

Stylish beach retreat with 5 outdoor pools
Mitsis Selection Laguna is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Mitsis Selection Laguna, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 5-star Hersonissos hotel is smoke free.

  • 351 guestrooms or units
  • 3 levels
  • 17 buildings
  • 8 dining venues
  • 5 bars or lounges
  • 4036 sq ft of conference space
  • 375 sq. m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Mitsis Selection Laguna offers 351 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Hersonissos hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian

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The price is AU$683
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 8 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cretan Tavern
  • Italian restaurant
  • Main restaurant
  • Pan-Asian restaurant
  • Tex-Mex Restaurant

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,036 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 17 buildings
  • 3 floors
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 7 November and 27 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Chersonissos
Mitsis Laguna Resort
Mitsis Laguna Resort Chersonissos
Mitsis Laguna Resort Hersonissos
Mitsis Laguna Exclusive Hersonissos
Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Hersonissos
Laguna Exclusive Hersonissos
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna All Inclusive
Mitsis Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna Resort Spa
Mitsis Laguna All Inclusive

Frequently asked questions

What is the cancellation policy at Mitsis Selection Laguna?

Mitsis Selection Laguna offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mitsis Selection Laguna?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Mitsis Selection Laguna on 17 Aug 2025 start from AU$749.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mitsis Selection Laguna?

Yep, Mitsis Selection Laguna has a free self car park.

Are there any beaches close to Mitsis Selection Laguna?

Yep, Mitsis Selection Laguna is a short 17-minute walk from Sarandaris Beach. Fun beach activities include volleyball, windsurfing and canoeing.

Is there a spa on site at Mitsis Selection Laguna?

Yep, Zeen Spa is available for guests. You'll enjoy heaps of services like detox wraps, facials and body treatments, as well as sports massages.

Does Mitsis Selection Laguna have a pool?

Mitsis Selection Laguna has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Mitsis Selection Laguna have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Mitsis Selection Laguna?

Mitsis Selection Laguna features 5 outdoor pools, a full-service spa and 8 restaurants. All guestrooms come with 24-hour room service, free minibar items and espresso makers.

What makes Mitsis Selection Laguna a romantic place to stay?

A hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Mitsis Selection Laguna.

Does Mitsis Selection Laguna serve breakfast?

Sure does, free buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mitsis Selection Laguna?

No, Mitsis Selection Laguna does not offer an airport shuttle service.

Is there a bar or restaurant at Mitsis Selection Laguna?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mitsis Selection Laguna?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mitsis Selection Laguna?

No, pets are not allowed.

Mitsis Selection Laguna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 518 out of 744 reviews
Rating 8 - Good. 172 out of 744 reviews
Rating 6 - Okay. 34 out of 744 reviews
Rating 4 - Poor. 14 out of 744 reviews
Rating 2 - Terrible. 6 out of 744 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Niv Yaakov

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was generally nice and clean but the food wasn't good enough.
Stayed 3 nights in Apr 2025

10/10 Excellent

Srishti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really an inclusive and self contained in all respects. Very friendly staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Charles El

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff especially in the main restaurent, but everybody was super nice. great food.calm. i would have liked more entertainment ( during the day and night) so i could come next time with my teenagers kids next time, but this is what make this place extra quiet. again super nice staff, good alchool selection ( not only cheap stuff), good food
Stayed 6 nights in Apr 2025

10/10 Excellent

David William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff and resort were excellent
Stayed 7 nights in Apr 2025

10/10 Excellent

yosef

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !! Everything is so beautifully designed and well maintained The staff was so professional and welcoming So many food options , book the restaurants they are awsome
Stayed 2 nights in Apr 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend this property. Service and staff were amazing!
Stayed 4 nights in Apr 2025

10/10 Excellent

Lior

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Adrianna I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts. Had an absolutely wonderful experience. Staff was beyond helpful and friendly. Food was great. Beach was beautiful. Would definitely come again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Katya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service at this property is the best i’ve ever seen anywhere! it’s worth every penny. the food was so good, amenities and exceptional staff. can’t wait to come back.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable experience if you were stuck, the staff always helped you with your problem
Stayed 2 nights in Mar 2025

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, lots of options, very friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we had a great stay at Mitsis selection Laguna when booking this I booked a bungalow sea view , i felt I was cheated on the room rate because we ended up with a garden view / children play area , and looked nothing like what was advertised on the website . We queried this at reception which we were offered another room but to another garden view so it wasn’t worth the upheaval of our belongings but the receptionist took a contact number if an upgrade became available he would call us. Never got a call . At the end of our holiday we learnt that another couple got a free upgrade to a bungalow sea view with Jazzi because they weren’t happy with their view either so I was really disappointed that the cost of garden view room rate is less than what we paid for . apart from this we can’t fault the hotel , all staff were lovely and attentive food and drinks were great too
Stayed 14 nights in Oct 2024

8/10 Good

liron

Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic 5* hotel

Stayed 9 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 7 nights in Jun 2024

10/10 Excellent

aine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Everything from the staff to the surroundings, dining options, pools, bars and concierge was outstanding.
Stayed 7 nights in Sep 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Mitsis Laguna. The facilities are great and the food and drink options are fantastic. The staff were all really friendly and helpful. There was only one negative point which is that the hotel let people book the a la carte restaurants before they arrive (if you book direct), meaning that when we arrived, all of the restaurants were fully booked for dinner for our entire stay! I don't think this should be allowed as the hotel is making a poor first impression for guests as you feel like you can't enjoy the restaurants on site.
Stayed 6 nights in Sep 2024

10/10 Excellent

Steven Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great amenities
Stayed 5 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitsis Laguna is a stunning resort in a beautiful location, but what really makes this place is the staff. I want to start by saying a personal thank you to Domna at the theatre bar, who was the most kind compassionate and caring member of staff at any hotel I’ve ever come across. My wife injured herself and Domna gave her very prompt and excellent care, and was so kind and reassuring. For the rest of the holiday she took so much time checking in on us and making sure we were okay she also made such a fuss of our little girl, making her holiday extra special and giving her lots of love and attention which she loved. Another shout out also goes to Marina and Olga also at the theatre bar, two lovely kind humans who gave amazing service and helped make our holiday unforgettable. They were all so friendly and we looked forward to seeing them each day. All of the staff at the hotel were amazing with our baby and made her feel so happy and welcome. The hotel and grounds are beautiful, well maintained and easily accessible with plenty of ramps for pushchairs and wheelchair users. There is a selection of pools and sun lounger availability was never a problem. They’re lovely sun loungers and very comfortable too. We were very lucky to be given an upgrade to a family bungalow with an ocean view in block 9. The bedroom was beautiful and well appointed, with a Nespresso coffee machine and the best stocked minibar we’ve had, which was replenished daily. The cleaning of the room was do
Stayed 7 nights in Sep 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, with amazing staff and food.
Stayed 7 nights in Sep 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024