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Holiday Inn Norwich City by IHG

4.0 star property
Hotel with a restaurant, steps from Carrow Road Stadium

Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Standard Room, 2 Double Beds (Pitch View)
Daily buffet breakfast (GBP 16.95 per person)
Exterior
Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk
  • Gym
The current price is AU$126
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Carrow Road, Norwich, England, NR1 1HU
  • Place, Carrow Road Stadium
    ‪1 min walk‬
  • Place, Norwich Castle
    ‪17 min walk‬
  • Place, Norwich Cathedral
    ‪17 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Pitch View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Pitch View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

About the area

Norwich

Holiday Inn Norwich City by IHG places you in the centre of Norwich, steps from Carrow Road Stadium and within a short 5-minute stroll of Norfolk Broads. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. 129 square feet (12 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Norwich hotel include Norwich Riverside Walk and Norwich Cathedral.

What's nearby

  • Carrow Road Stadium - 1 min walk - 0.1 km
  • Norwich Riverside Walk - 8 min walk - 0.7 km
  • Norwich Castle - 17 min walk - 1.4 km
  • Norwich Cathedral - 17 min walk - 1.4 km
  • Norwich Theatre Royal - 19 min walk - 1.7 km

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪The Queen of the Iceni (Wetherspoon) - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Coach and Horses - ‬10 min walk
  • ‪The Rose - ‬13 min walk
  • ‪Gunn Club Carrow Road - ‬1 min walk

About this property

Holiday Inn Norwich City by IHG

Hotel with a restaurant, steps from Carrow Road Stadium
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City by IHG. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 129 sq ft of conference space
  • 12 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Reception
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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 764 reviews
The price is AU$120
includes taxes & fees
22 Dec - 23 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Frequently asked questions

What is the cancellation policy at Holiday Inn Norwich City by IHG?

Holiday Inn Norwich City by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Norwich City by IHG?

As of 22 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich City by IHG on 23 Nov 2025 start from AU$126.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Norwich City by IHG?

Yep, Holiday Inn Norwich City by IHG has a self car park for GBP 7.95 per night.

Is Holiday Inn Norwich City by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Norwich City by IHG is a hit with families.

Does Holiday Inn Norwich City by IHG serve breakfast?

You bet, buffet breakfast is served weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Norwich City by IHG?

No, Holiday Inn Norwich City by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Norwich City by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Norwich City by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Norwich City by IHG?

Dogs are welcome at Holiday Inn Norwich City by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness

mold in bath and sink.

overall its ok, our bath had mold stains and there was a very bad smell of mold when the water came out of the focet sink. i was affraid to clean my teeth and thoth brush with that water. i told it to the lady in the front desk when we left.. she didn't care much. also if you come with a dog have in mind he cant eat. breakfest with you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service Amazing sleep and breakfast

Stayed 1 night in Aug 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had breakfast at this Hotel, which was excellent mostly! We didn't like the 9-30 finish during the week. Some hotels serve food much later. Unfortunately I couldn't walk to Norwich because I couldn't walk that far and my friend had to drive each night. Not a problem. I'd like to mention a receptionist called Eva because she was extremely helpful finding another room with an accessible bathroom. Not only that but my friend had an adjoining room. Although the shower flooded the first time I used it! This was pretty dire but maintenance did a great job sorting it out. I presume there was a blockage in the outlet. Re the beds. I wasn't totally comfortable because of the fractures in my spine. We couldn't understand why there were no single beds anywhere in the hotel. Again not a problem, just an observation. I definitely recommend this hotel but recommend you ring beforehand and speak to Monica the Reception Manager to ask any questions you may have. I found that most helpful.Norwich is a good base for travelling around, which we thoroughly enjoyed. This review is from Philippa Dean NOT Martin Dean, my husband because he died in 2023
Stayed 6 nights in Aug 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend visit

Lovely staff - hotel on edge of town centre - walkable to restaurants and with paid parking. Room a little tired but clean. Breakfast had excellent selection.
Stayed 1 night in Aug 2025

8/10 Good

Rebecca

Stayed 1 night in Jul 2025

6/10 Okay

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice, spacious room. Yes, as many people have said, rooms and beds need upgrading, but that didn’t bother us too much. What bothered me was that I chose this room for the air cooling, but it didn’t work. There was no available room to move us to, but someone was supposed to be coming in on the Monday to check it. I don’t know if they did, but it was never fixed. A family member lent us a fan in the end so we could sleep.
Stayed 6 nights in Aug 2025

8/10 Good

Sheree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy due to the football ground workers early in the morning.
Stayed 1 night in Aug 2025

4/10 Poor

Natalie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Chintan

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Avoid if possible for families

No fridge in the room, very low water pressure, no free drinking water, very small breakfast spread with very few vegetarian options
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Roon was good and interesting view of the pitch. No dinner available one evening because a large group was dining
Stayed 2 nights in Jul 2025

2/10 Terrible

Tasha

Disliked: Amenities
Room was cancelled 3 days before travel with no reason given. Very poor service.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey, Rexford

Stayed 1 night in Jul 2025

10/10 Excellent

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Vandana

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and great staff recommended
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Stayed 1 night in Jul 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and pleasant stay

Nice hotel, located very close to the station which is very convenient to get around. Staff are friendly - nice lobby area to chill and have a drink. Room size is good. My only negative was the one lift not working my entire stay which was frustrating only having one lift in use - caused a lot of congestion - never saw any work happening to fix it. A/C was an issue in the room. I suggest they eventually upgrade the bathrooms to have proper showers and not showers in a bath - that is not safe and not conducive for old people. Despite this I would definitely stay at the hotel again when I return to Norwich.
Stayed 8 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience and we enjoyed the cleanliness and spacious room. Everything was up to standard.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenva

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norwich Stay

This hotel is well situated for walking to Norwich town centre. It is also next to Norwich Football stadium. It is easy to get to Norwich and Norfolk Hospital from the hotel, it’s about a 20 min drive or 30 min by bus. Visiting someone in the hospital was the purpose of my stay. There are a number of restaurants and other amenities along the Riverside, to cater for all tastes, which is a short walk (5 min) from the hotel. The hotel lobby was clean and tidy. All of the staff I came into contact with were friendly and helpful. Parking at the hotel is odd. If all of the parking spaces at the front of the hotel are taken there are designated parking spaces for hotel guests in the Norwich Football stadium car park but it is slightly unclear how many spaces there are for hotel guests. The room we were in was clean and tidy and spacious. The bathroom was also clean and tidy but could benefit from being freshened up. All in all this hotel was very central for my stay and I would recommend it as a place to stay. Although I have no idea what it would be like on match days.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonard

Stayed 2 nights in Jul 2025

10/10 Excellent

Dawn

Stayed 2 nights in Jul 2025

10/10 Excellent

Sheza

Stayed 3 nights in Jun 2025