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Treetops Resort

3.0 star property
Mountain ski retreat with 2 indoor pools and full-service spa

Photo gallery for Treetops Resort

Reception
Couples treatment room(s), body treatments, hot stone massages
Front of property
Outdoor spa tub
Deluxe Room, 1 King Bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
The current price is AU$188
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
3962 Wilkinson Rd, Gaylord, MI, 49735
  • Place, Rick Smith Golf Academy
    ‪5 min walk‬
  • Place, Otsego Lake State Park
    ‪16 min drive‬
  • Place, Boyne Mountain
    ‪38 min drive‬

Room options

Deluxe Room (Inn)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Patio
Air conditioning
Fridge
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 5
  • 2 Queen Beds

Standard Room (Inn)

7.2 out of 10
Good
(5 reviews)

Highlights

Patio
Air conditioning
Fridge
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (Lodge)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Patio
Air conditioning
Fridge
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Lodge)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Air conditioning
Fridge
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 5
  • 2 Queen Beds

About the area

Gaylord

At Treetops Resort, you'll be 0.3 km (0.2 mi) from Rick Smith Golf Academy and 5.5 km (3.4 mi) from Otsego Golf Club. Highlights at this ski hotel include 2 indoor swimming pools, 2 hot tubs and a full-service spa. .A relaxing visit to Treetops Spa & Salon can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. At the hotel's own lounge bar, you can stop for a drink. Enjoy the golf course, outdoor swimming pool and gym as well as access to golf lessons. Additionally, you'll find a conference centre, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 6:00 AM and 9:30 AM. There's also free self parking, along with the convenience of a free ski shuttle. .Sights within a 10-minute drive of this 3-property class Gaylord hotel include Otsego County Historical Museum and Bavarian Falls Park.

What's nearby

  • Rick Smith Golf Academy - 5 min walk - 0.5 km
  • Gaylord Discovery Center - 9 min drive - 9.8 km
  • Otsego Lake State Park - 16 min drive - 23.9 km
  • Boyne Mountain - 38 min drive - 48.9 km
  • Avalanche Bay Indoor Waterpark - 38 min drive - 49.6 km

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 65 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Qdoba Mexican Eats - ‬8 min drive
  • ‪Arby's - ‬8 min drive
  • ‪The Iron Pig Smokehouse - ‬7 min drive
  • ‪Snowbelt Brewing Company - ‬8 min drive

About this property

Treetops Resort

Mountain ski retreat with 2 indoor pools and full-service spa
During the winter, enjoy on-site recreational activities like snow tubing, ice skating and snowshoeing, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, enjoy treatments at the full-service spa, a relaxing soak in one of the 2 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. This ski hotel also offers an outdoor pool and a health club. Free self parking is available.

This 3-star Gaylord hotel is smoke free.

  • 195 guestrooms or units
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Games room or arcade
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Treetops Resort offers 195 air-conditioned accommodations with an iron/ironing board and free toiletries. Rooms open to patios. Televisions come with satellite channels. Fridges and coffee/tea makers are provided. Housekeeping is offered on request and change of towels can be requested. Rollaway/extra beds (surcharge) are also available.
Treetops Spa & Salon has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is open daily.

Similar properties

Front of property – evening/night
Otsego Resort
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 536 reviews
Otsego Resort

Property amenities

Parking and transport

  • Area shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Outdoor pool
  • Pro golf shop
  • Snow sports gear
  • Snow tubing
  • Snowshoeing
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping on request

Business services

  • 10 meeting rooms
  • Conference centre

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 5 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 April to 1 May:
  • One of the swimming pools
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.20 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Treetops Gaylord
Treetops Resort
Treetops Resort Gaylord
Treetops Hotel Gaylord
Treetops Resort Hotel
Treetops Resort Gaylord
Treetops Resort Hotel Gaylord

Frequently asked questions

What is the cancellation policy at Treetops Resort?

Treetops Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Treetops Resort?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Treetops Resort on 4 Jan 2026 start from AU$155.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Treetops Resort?

Yep, Treetops Resort has a free self car park.

Is there a spa on site at Treetops Resort?

Yep, Treetops Spa & Salon is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Treetops Resort have a pool?

Treetops Resort has 2 indoor swimming pools and a seasonal outdoor pool. The pool is open from May to September.

What luxury perks are available at Treetops Resort?

Treetops Resort features 2 indoor pools, 2 hot tubs and a health club.

What makes Treetops Resort a romantic place to stay?

Couples spa treatments and a lounge bar, as well as private patios in the guestrooms, all help set the scene for a romantic weekend at Treetops Resort.

Does Treetops Resort serve breakfast?

Yep, cooked-to-order breakfast is on offer daily from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at Treetops Resort?

No, Treetops Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Treetops Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Treetops Resort?

Check-in begins at 5 PM. Check-out time is 11:00 AM.

Are pets allowed at Treetops Resort?

No, only service animals are allowed.

Is there a golf course on site at Treetops Resort?

Yep, Treetops Resort has an 18-hole golf course. Golf lessons, golf carts, golf clubs and a clubhouse are also available.

Treetops Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 130 out of 330 reviews
Rating 8 - Good. 90 out of 330 reviews
Rating 6 - Okay. 58 out of 330 reviews
Rating 4 - Poor. 34 out of 330 reviews
Rating 2 - Terrible. 18 out of 330 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty area. Variety of dining options. Room was spacious and pools were lovely.
Stayed 1 night in Aug 2025

8/10 Good

Michael, Nicholasville

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except Expedia put us down for only one night when I requested two nights. Treetops was most accommodating and arranged for the second night without any problems.
Stayed 1 night in Aug 2025

8/10 Good

Jaymie

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a destination stay for our granddaughter's 6th birthday and her siblings. The facilities were kid friendly - indoor and outdoor pools, hot tub and a game room. And with the clientele being golfers, they had the space to themselves. The facilities were clean but there were a few things we noticed that could use a little TLC.
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Willow

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Nothing special

The walls were very thin and we could hear a lot of banging upstairs, also could hear someone snoring all night. There was a card by the phone saying someone would replace towels and remake beds over our 3 night stay. We got extra towels and our beds were never remade. There was a very bad water leak with a large area of soaked carpet in front of the ice machine and it was not fixed for 2 days after we arrived. There was no breakfast included. The sidewalk at the entrance had a huge and dangerous hoke in it, just waiting for someone to twist an ankle or trip. There was no mirror in the room except bathroom and no microwave in the room. For what we paid, it was not worth the money.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jeana

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Alan, Houghton Lake

Stayed 1 night in Mar 2025

2/10 Terrible

Kelli

Stayed 2 nights in Feb 2025

10/10 Excellent

Keith

Travelled with family and small children
Liked: Staff & service
in need of updating
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the cleanliness of our room and the available amenities!
Stayed 2 nights in Feb 2025

8/10 Good

Vincent, Shelby Township

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Family Ski Trip. Best part was the outdoor hot tub after a day of skiing. Was a little disappointed with the hours that they close during the week at 4pm but still had a great time.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lilian

Stayed 2 nights in Feb 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Esther

Disliked: Cleanliness, staff & service, property conditions & facilities
I have never written a review in my life, but this was too disappointing not to write about. We booked two nights to support our Sons' sports competition. We checked in with one of my Sons. The next day, I found out my two other Sons would need a place to stay. I spoke to reservations and then your front desk (Amber), and all she could say was NO. Can we move to a bigger room to accommodate my Sons? Can we check out early without being penalized? Can I talk to a Manager? She said no Manager was available all weekend. Can you add us to a cancelation list? She said there was a long cancelation list. Here is an idea - allowing us to check out early and give the room to someone on that waiting list would have provided a positive customer experience for everyone involved, but the answer was also NO. Extremely disappointed all the way around
Stayed 2 nights in Feb 2025

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
First time back in over ten years. Sad to see the place going downhill- lack of updates and maintenance. Outdoor pool not longer in use as advertised, hot tub green, rooms dated, restaurant cools down-facilities need some attention. Skiing was good but find somewhere else to eat and stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Garry

Stayed 1 night in Feb 2025

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great experience overall but the check in process was confusing and the hot tub did not work as advertised, nor did the Inn have an outdoor, heated pool - that’s at the Lodge, down the hill. Good place to take a family with young kids, easy access to ski lifts but the area is very small…but this is Michigan…we make the best of what God gave us. The “Legends on the Hill” restaurant was AWESOME - food and service - and a two minute walk from our room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sports bar had a good atmosphere. I was disappointed that I couldn’t get the Lions game in my room.
Stayed 2 nights in Jan 2025