Crowne Plaza Hotel Glasgow by IHG

4.0 star property
Hotel with a full-service spa, 5-minute walk to OVO Hydro

Photo gallery for Crowne Plaza Hotel Glasgow by IHG

Restaurant
Indoor pool, open 6:30 AM to 9:00 PM, lifeguards on site
Exterior
Restaurant
Premium Room, 2 Double Beds, River View

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is AU$123
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
Congress Road, Glasgow, Scotland, G3 8QT
  • Place, OVO Hydro
    ‪4 min walk‬
  • Place, Scottish Exhibition and Conference Centre
    ‪6 min walk‬
  • Place, University of Glasgow
    ‪18 min walk‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪11 min drive‬

Room options

Premium Room, 1 King Bed (Super King, High Floor)

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, River View (Super King)

8.8 out of 10
Excellent
(42 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, River View (High Floor)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Double Beds, River View

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Single Beds

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 24 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 Twin Bed

Standard Room

8.4 out of 10
Very good
(23 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed, River View

8.6 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 19 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed (Super King)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Club lounge access (Super King)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Club lounge access (Super King)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, River View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Super King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Super King, High Floor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, River View (Super King)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 24 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

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About the area

Glasgow

Crowne Plaza Hotel Glasgow by IHG places you in the centre of Glasgow, within just a 15-minute stroll of popular places like OVO Hydro and Scottish Exhibition and Conference Centre. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing day at Riverside Beauty can include hot stone massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Mariner Restaurant, is open for breakfast, lunch and dinner. The Mariner Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Hot tub, sauna and lifeguards on site. 6500 square feet (604 square metres) of event facilities include 15 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Within a 30-minute walk of this 4-property class Glasgow Westend hotel, attractions include University of Glasgow and Buchanan Street.

What's nearby

  • OVO Hydro - 4 min walk - 0.4 km
  • Scottish Exhibition and Conference Centre - 6 min walk - 0.5 km
  • University of Glasgow - 18 min walk - 1.5 km
  • Buchanan Street - 3 min drive - 2.7 km
  • Ibrox Stadium - 4 min drive - 2.6 km

Getting around

  • Exhibition Centre Station - 8 min walk
  • Cessnock Station - 18 min walk
  • Glasgow International Airport (GLA) - 15 min drive

Restaurants

  • ‪Red Sky Bar - ‬8 min walk
  • ‪The Finnieston - ‬14 min walk
  • ‪The Hidden Lane - ‬15 min walk
  • ‪The Ben Nevis - ‬14 min walk
  • ‪India Quay - ‬7 min walk

About this property

Crowne Plaza Hotel Glasgow by IHG

Hotel with a full-service spa, 5-minute walk to OVO Hydro
Crowne Plaza Hotel Glasgow by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly Crowne Plaza Hotel Glasgow by IHG. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Glasgow hotel is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 17 levels
  • 6500 sq ft of conference space
  • 604 sq. m of conference space
  • Built in 1988
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Hotel Glasgow by IHG offers 283 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Riverside Beauty has 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Mariner Bar
  • The Mariner Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 6,500 square feet of conference space

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 12.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza GLASGOW
Crowne Plaza Hotel GLASGOW
GLASGOW Crowne Plaza Hotel
Crowne Plaza Glasgow Hotel Glasgow
Crowne Plaza Glasgow Scotland
Glasgow Crowne Plaza
Crowne Plaza Hotel Glasgow
Crowne Plaza Glasgow By Ihg
Crowne Plaza Hotel Glasgow by IHG Hotel
Crowne Plaza Hotel Glasgow an IHG Hotel
Crowne Plaza Hotel Glasgow by IHG Glasgow
Crowne Plaza Hotel Glasgow by IHG Hotel Glasgow

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel Glasgow by IHG?

Crowne Plaza Hotel Glasgow by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel Glasgow by IHG?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Glasgow by IHG on 14 Dec 2025 start from AU$122.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel Glasgow by IHG?

Yep, Crowne Plaza Hotel Glasgow by IHG has a self car park for GBP 12.00 per night.

Is there a spa on site at Crowne Plaza Hotel Glasgow by IHG?

Yep, Riverside Beauty is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Crowne Plaza Hotel Glasgow by IHG have a pool?

Crowne Plaza Hotel Glasgow by IHG has an indoor pool. The pool is open 6:30 AM to 9:00 PM.

What luxury perks are available at Crowne Plaza Hotel Glasgow by IHG?

Crowne Plaza Hotel Glasgow by IHG features a full-service spa, a health club and an indoor pool.

Is Crowne Plaza Hotel Glasgow by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Crowne Plaza Hotel Glasgow by IHG is a hit with families.

Does Crowne Plaza Hotel Glasgow by IHG serve breakfast?

Yeah, our travelers love the buffet brekkie here! Served weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Hotel Glasgow by IHG?

No, Crowne Plaza Hotel Glasgow by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Hotel Glasgow by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Hotel Glasgow by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hotel Glasgow by IHG?

No, only service animals are allowed.

Crowne Plaza Hotel Glasgow by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 738 out of 1273 reviews
Rating 8 - Good. 325 out of 1273 reviews
Rating 6 - Okay. 114 out of 1273 reviews
Rating 4 - Poor. 50 out of 1273 reviews
Rating 2 - Terrible. 46 out of 1273 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jill

Stayed 2 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shaun

Stayed 1 night in Jul 2025

8/10 Good

alexander

Liked: Cleanliness, staff & service, property conditions & facilities
close to the Clyde
Stayed 2 nights in Aug 2025

6/10 Okay

Stephen, Charlotte

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The hotel was in a good location, but the property itself was very dated. The room was hot and ventilation poor, elevator service was bad ( although they were working on an upgrade at the time). The best part of the stay was the morning breakfast and the staff was very friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Elaine

Travelled with family
Liked: Room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Yaroslav

Stayed 1 night in Aug 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the booking to service was faultless
Stayed 2 nights in Aug 2025

8/10 Good

stefanie

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great stay here!

Great stay here - excellent to be able to use the executive lounge (although its pretty small for the number of people that have access!) & every staff member we talked to was very helpful & lovely. Lifts were a bit slow (one being renovated, so not surprising!) and some of the stairwells that we used due to this looked like they could do with a bit of refreshing, but that was the only minor negative.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff we’re unbelievable welcoming and accommodating couldn’t recommend more! Amazing view of the Clyde from our room couldn’t fault one thing
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff made our trip!

First of all the staff at Crowne Plaza made are trip the best one ever experienced by us. The food is ⭐️⭐️⭐️⭐️⭐️ top notch, also the pool was small but great 😊 and we didn’t use it but the gym looks friendly and professional. Over all I absolutely recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great location on the riverside

Nice friendly welcome on arrival. Room was comfortable. Food at breakfast and in the lounge area for evening meals is good. Always queues for the lifts luckily a member of the team showed me where to get the back of house lifts during the current renovation works. Downside always have to pay £12 per night for parking. Location is good, the views are good.
Stayed 3 nights in Jul 2025

4/10 Poor

Richard

Business traveller
Liked: Room comfort
Disliked: Cleanliness

Glasgow Crowne Plaza,

Bad smell of sewage in the bar and reception area, reported to duty manager who was aware , however spoilt our stay, Aircon in room not working on cold and with no opening windows room gets too hot, , not the best stay and standards slipping here,
Stayed 1 night in Jul 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff…friendly, helpful and professional. Public areas spacious and well laid out. Covered walkway to car park so helpful. Views from room on top floor (city) and The Club on 15th (down river) fantastic. Breakfasts outstanding. Thoroughly enjoyed our stay. Convenient for OVO Hydro / Armadillo.
Stayed 1 night in Jul 2025

8/10 Good

Lynsey

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

IAIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Lyndsey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine and clean. The bar area was filthy there where a number of tables full of empty glasses rubbish and plates of half eaten food that nobody cleared away for over an hour. Service at the bar was slow only one person serving.
Stayed 2 nights in Jul 2025

8/10 Good

VENUGOPAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked about the Crowne Plaza was that it was walking distance to the HYDRO where the Doobie Brothers were playing on my wifes birthday. The people were very nice except for the first night. Our paperwork showed we had paid for breakfast but theirs didn't. That was not our fault so it was either the Crowne Plaza's or Expedia's fault. We worked it out with the Hotel and still had one morning that there was a glitch and the last morning we left before breakfast was served. We paid for 4 mornings and only received 3. Our biggest mistake was signing up with Expedia. The Crown Plaza was great but not close to anything other than the River Clyde and the OVO Hydro.
Stayed 4 nights in Jul 2025

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities, room comfort

Decent hotel but poor restaurant experience

Hi overall decent stay for 23rd wedding anniversary trip spoilt by what was supposed to be a special meal ....the service in the restaurant was very poor especially a hotel the size of CP. It started at maitre'd desk who said we didnt have a reservation....we made weeks before and also checked week before over the phone and also when we checked in. Then when shown to table it took staff over 35 minutes to take a drinks order. Food service was equally slow and restaurant wasnt particularly busy. Stsfc were not attentive and had to be chivvied along. Overall really spoilt a special evening. Luckily breakfast was self service and was as expected.
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for us the staff were very pleasant and helpful the breakfast was wonderful
Stayed 2 nights in Jul 2025