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4.5 out of 5

"The hotel is value for money. Rooms are excellent with very comfortable beds. Dining options downstairs with bar and restaurant. " More

By a verified traveller on Sat 03 Oct 2020

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Hotel Description

A luxury stay in Gladstone awaits you at Mercure Gladstone. You'll be within a 20-minute walk of Barney Point Beach and 2.5 km (1.5 mi) from Gladstone Art Gallery and Museum. Highlights at this hotel include 2 restaurants and in-room free WiFi.

All 60 soundproofed rooms feature TVs with digital channels, and you can enjoy coffee/tea makers, free international calls, and free long-distance calls. Minibars provide refreshments, and room service makes dining in an option. Nice touches to enhance your stay include free toiletries and premium bedding. Free local calls, safes, and hair dryers are also available.

The restaurant, Pacinos, serves Italian cuisine and is open for dinner. Members Bar is the hotel's own bar, serving drinks along with light fare. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 6 AM and 10 AM.

With a stay at this 4.5-star Barney Point hotel, you'll be 2.9 km (1.8 mi) from Gladstone Entertainment and Convention Centre and 3.4 km (2.1 mi) from Gladstone Hospital.

Superior Twin Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$110* Per night/room 25 Oct. - 26 Oct.

Superior Room, 1 Queen Bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Privilege, Apartment, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Gladstone ratings based on 277 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Gladstone

Everyone (164) Couples (63) Business (3) Family (48)
5 out of 5
The hotel is value for money. Rooms are excellent with very comfortable beds. Dining options downstairs with bar and restaurant.

Posted by , from Gold Coast on 3 Oct. 2020

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1 out of 5

Posted by on 28 Sep. 2020

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5 out of 5

Posted by on 25 Sep. 2020

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4 out of 5
Rooms were clean and tidy and functional. I did find some bar stuff a little abrupt at times which was a little disappointing.

Posted by on 28 Aug. 2020

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5 out of 5

Posted by on 22 Aug. 2020

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4 out of 5
TV was impossible to operate even after staff replaced batteries! Comfy bed. Restaurant food and staff excellent!

Posted by , from Queensland on 29 Jul. 2020

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2 out of 5

Posted by on 7 Jul. 2020

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5 out of 5

Posted by on 29 Jun. 2020

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5 out of 5

Posted by on 12 Feb. 2020

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5 out of 5

Posted by on 23 Jan. 2020

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A fitness center, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the luxury Mercure Gladstone. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 4.5-star Gladstone hotel.

  • 60 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 2012
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Gladstone, QLD (GLT) (7.8 km / 4.8 mi)
  • Train station: Gladstone Station (1.7 km / 1 mi)

Room Amenities

Mercure Gladstone offers 60 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Pacinos - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Encore - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Members Bar - This bar serves light fare only. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 11 and AUD 22.90 for adults, AUD 9.9 and AUD 9.9 for children (approximately)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gladstone Mercure
  • Mercure Gladstone
  • Mercure Hotel Gladstone
  • Mercure Gladstone Hotel Barney Point
  • Mercure Gladstone Barney Point
  • Mercure Gladstone Barney Poin
  • Mercure Gladstone Hotel
  • Mercure Gladstone Barney Point
  • Mercure Gladstone Hotel Barney Point

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.