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4.4 out of 5

"The swimming pool was lovely for the kids. It was walking distance to food areas and looking at shops. It was disappointing to see that the little s ... " More

By a verified traveller on Sat 04 Jan 2020

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Hotel Description

Harbour Sails Motor Inn places you in the center of Gladstone, steps from Gladstone Yacht Club and within a short 5-minute stroll of Gladstone Entertainment and Convention Centre. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

All 32 rooms feature LCD TVs with digital channels, and you can enjoy coffee/tea makers, hair dryers, and irons/ironing boards. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and microwaves. Additionally, pillowtop beds and desks are available.

This business-friendly motel offers free WiFi in public areas, a garden, and tour/ticket assistance. Additionally, you'll find laundry facilities and luggage storage. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 3.5-star Gladstone motel include Gladstone Art Gallery and Museum and William Golding Memorial Lookout.

Executive King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$100* Per night/room 15 Aug. - 16 Aug.

Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Corporate King

Bed Count 1 King Bed Maximum Occupancy 5 Max

Twin share

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Harbour Sails Motor Inn ratings based on 183 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Harbour Sails Motor Inn

Everyone (102) Couples (59) Family (21)
3 out of 5
The swimming pool was lovely for the kids. It was walking distance to food areas and looking at shops. It was disappointing to see that the little shampoo, conditioner, were missing in their boxed cubicle but one and that one had been opened and used. Also fridge was delightfully filled with goodies and drinks that you had to pay for which was good. However, yogurts and opened meat was still left in the fridge. There were no pillows for the pull out couches x2 for the x3 kids. And what was more disappointing was that cleaning the next day was not done. Dishes remained in the sink and couch beds were roughly made up. Following all this I had booked this hotel for my family as a gift holiday. I went thru WOTIF. What I noticed was when I was making the booking for 2 adults and 3 children it bought up with only one room left and 3 people were looking at it the same time. It stated that the hotel was all sold out but this one room. When we arrived the hotel was empty all but one other family. How does this happen!!!

Posted by on 4 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by wayne

thank you for your feed back, we did apologies for the room utilities not been stocked,so again we do apologies for this. the room you booked,we only have 3 of this room type and they were all booked out so that is the reason that it would have said fully booked. it has no reference to the other room types in the motel

2 out of 5
Advertised restaurant shut down Unsatisfactory Aircon in Corporate Unit but we were moved with no fuss

Posted by on 4 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by wayne

thank you for your feed back, we did apologies for the restaurant being closed, so again we do apologies for this

4 out of 5
It was a great place to stay for my one night stop over. It was very neat and tidy and was very close to everything.

Posted by on 5 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by wayne

Thank you for your kind words, look forward to see you again. The Team at Harbour Sails

4 out of 5
Convenient location in the main street. Room was clean. comfortable and everything worked.

Posted by on 30 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Wayne

Thank you for your kind words, look forward to see you again. The Team at Harbour Sails

5 out of 5

Posted by on 23 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by wayne

thank you

5 out of 5

Posted by on 16 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by wd

thanks for the great reveiw

5 out of 5

Excellent

Great location, walk to the yacht club. Spotlessly clean with great staff. Highly recommended.

Posted by on 5 Aug. 2018

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Comment from Hotel Management

1 Oct. 2019 by wayne

thank you

5 out of 5

The best bed

Pros: Everything
Cons: Carpet needs shampooing. Feet black if you walked around barefooted. But it wasn't dusty or needing vacuuming.
Location: Close to harbour. Waterpark.
The best beds, extra comfortable, with the best linen, clean, soft, new. I have had in a motel in a while. Quietest air-conditioner. Everything was 100% perfect about the place. Location. Service. Fittings, Staff. I did think I had booked two separate rooms, one room with a queen bed and one room with two single beds. And I thought the cost reflexed that extra cost, but was I given a one room with one queen and one single bed which was not ideal sleeping arrangement for us but I was happy with where I stayed.

Posted by , from Toowoomba Qld on 18 Dec. 2017

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Comment from Hotel Management

22 Dec. 2017 by wayne

Thanks for staying with us. We appreciate your feedback the beds are so good

5 out of 5

Good location

Pros: Everything, and why do I have to write a flaming essay, I only stayed one night.
Cons: Open the restaurant on Sundays
It was all that I expect from a good motel, the breakfast was excellent, pity the restaurant does not open on Sundays, I ate at the yacht club just down the road, which was not good value, no table service, just a crude club.

Posted by on 16 Oct. 2017

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Comment from Hotel Management

1 Oct. 2019 by wayne

thank you

5 out of 5

Beautiful place, so neat and clean inside and out

Beautiful room, spacious and immaculate inside and out! Great location, beautiful food at the restaurant, loved it. Shame we were only there for one night. Would definitely stay again and highly recommend. So clean.

Posted by , from Brisbane on 30 Sep. 2017

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Comment from Hotel Management

1 Oct. 2019 by wayne

thank you

About the Harbour Sails Motor Inn

Location 23 Goondoon St, Gladstone, QLD 4680

Property Features

Harbour Sails Motor Inn offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Gladstone motel.

  • 32 guestrooms or units
  • 2 levels
  • 1 conference room
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gladstone, QLD (GLT) (6.6 km / 4.1 mi)
  • Train station: Gladstone Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Harbour Sails Motor Inn offers 32 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7 AM - 9 PM
  • Sunday - Sunday: 7 AM - 7 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 7 AM - 9 PM
  • Sunday - Sunday: 7 AM - 7 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbour Sails Motor
  • Harbour Sails Motor Gladstone
  • Harbour Sails Motor Inn
  • Harbour Sails Motor Inn Gladstone
  • Harbour Sails Motor Inn Motel
  • Harbour Sails Motor Inn Gladstone
  • Harbour Sails Motor Inn Motel Gladstone

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.