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Hotel NEO+ Penang by ASTON

3.5 star property
Hotel with free parking, steps from Hin Bus Depot Art Centre

Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
Café
Sun deck
View from room
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is AU$87
includes taxes & fees
27 Nov - 28 Nov

Explore the area

View map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, 1st Avenue Mall
    ‪3 min walk‬
  • Place, Chit Tiau Lor Ban San
    ‪7 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double

Superior Double

Superior Double

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • Sleeps 2

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About the area

George Town

Hotel NEO+ Penang by ASTON puts you in the heart of George Town, within steps of Hin Bus Depot Art Centre and KOMTAR. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10 AM. .With a stay at this 3.5-property class Downtown George Town hotel, you'll be 0.6 km (0.4 mi) from Chit Tiau Lor Ban San.

What's nearby

  • KOMTAR - 2 min walk - 0.2 km
  • Chit Tiau Lor Ban San - 7 min walk - 0.6 km
  • Georgetown UNESCO Historic Site - 12 min walk - 1.1 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 2.7 km
  • Gurney Drive - 4 min drive - 3.1 km

Getting around

  • Penang Sentral - 26 min drive
  • Penang (PEN-Penang Intl.) - 24 min drive

Restaurants

  • ‪Drunken Gelato - ‬1 min walk
  • ‪Starbright Coffee - ‬2 min walk
  • ‪Gama Hawker Stalls - ‬2 min walk
  • ‪Sweetbar Cafe - ‬1 min walk
  • ‪Art & Soul Café - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

Hotel with free parking, steps from Hin Bus Depot Art Centre
Hotel NEO+ Penang by ASTON offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel NEO+ Penang by ASTON also features concierge services, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3.5-star George Town hotel is smoke free.

  • 196 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel NEO+ Penang by ASTON offers 196 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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27 Nov - 28 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 31.80 for adults and from MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

Is parking available at Hotel NEO+ Penang by ASTON?

Yep, Hotel NEO+ Penang by ASTON has a free self car park.

How much does it cost to stay at Hotel NEO+ Penang by ASTON?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on 27 Nov 2025 start from AU$86.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel NEO+ Penang by ASTON?

The closest beach to Hotel NEO+ Penang by ASTON is Batu Ferringhi Beach (9.1 km).

Does Hotel NEO+ Penang by ASTON have a pool?

Hotel NEO+ Penang by ASTON has an outdoor pool.

What makes Hotel NEO+ Penang by ASTON a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel NEO+ Penang by ASTON.

Does Hotel NEO+ Penang by ASTON serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel NEO+ Penang by ASTON?

No, Hotel NEO+ Penang by ASTON does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel NEO+ Penang by ASTON?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel NEO+ Penang by ASTON?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel NEO+ Penang by ASTON?

No, pets are not allowed.

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 251 out of 941 reviews
Rating 8 - Good. 461 out of 941 reviews
Rating 6 - Okay. 184 out of 941 reviews
Rating 4 - Poor. 28 out of 941 reviews
Rating 2 - Terrible. 17 out of 941 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great option.

Loved the room. The pool area was also lovely. Excellent service.
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. My room was gorgeous, with lots of light and space. The shower was fantastic! The pool on the roof was lovely and breakfast excellent. The hotel is a 10 min walk from the bus station, which makes it easy to get around. My only negative point was that there was very little tourist information available and staff were unaware of how to access tourist experiences. I'd suggest stocking materials from the local tourist information office.
Stayed 4 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.
Stayed 1 night in May 2025

8/10 Good

Seng Hooi, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The room facility was good, location good too
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, location is very
Stayed 1 night in Apr 2025

10/10 Excellent

Jia Yong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Private parking garage
Stayed 1 night in Apr 2025

10/10 Excellent

Ellen, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, excellent housekeeping, friendly and polite staff.
Stayed 7 nights in Mar 2025

8/10 Good

lim, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location, surrounded by food restaurant, food market & shopping center. Room facility good.
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean room

Clean, quiet room with friendly staff. The hotel has water dispensers in the hallway to reduce plastic waste. Centrally located in George Town.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean. Good bed
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 4 nights in Feb 2025

8/10 Good

Christine S K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location to get about in George town. Plenty of lical street food within walking distance. Water dispenser along the corridor if each level. Good view of the city skyline at the swimming pool level. ( top floor).Room is compact. Reasonably priced for size of room. Will stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the hotel and staff were. Great. The. Uffett breakfast was fabulous
Stayed 1 night in Feb 2025

8/10 Good

XUE WEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, location wise is very convenient,many places is walkable, also got hotel own parking which is very convenient too .... The room consider big and comfort but the room is quite dark / yellowish,I think add two more lights will be better 😅
Stayed 2 nights in Feb 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bed was good..wifi & shower good.breakfast good...pool above average..... 1 elevator not working so was slow...the gym was a joke..should not say there is a gym...worked out off site..
Stayed 5 nights in Jan 2025

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Neo as the rooms were large, very comfortable, quiet and the cleaners did a great job each day. Thank you.
Stayed 10 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Very welcoming reception staff, comfortable, clean room. Pool area nice, excellent location, quiet room.
Stayed 2 nights in Jan 2025

8/10 Good

LI

Stayed 3 nights in Jan 2025

10/10 Excellent

Peter Speed

Stayed 5 nights in Dec 2024

8/10 Good

MOGAMAT, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
The lobby looked a little dirty. We dropped our bags off before check in time, and when we came back during check in time to collect our bags, there was only 1 staff available doing check in, so we had to find another staff before collecting our bags.
Stayed 2 nights in Dec 2024

4/10 Poor

Ben

Stayed 1 night in Nov 2024

8/10 Good

Charanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Nov 2024