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Hotel NEO+ Penang by ASTON

Property class: 3.5

Photo gallery for Hotel NEO+ Penang by ASTON

A rooftop pool with a clear view of the city skyline, surrounded by lounge chairs and potted plants.
Creator video - submitted by nastiiabelle
A modern restaurant with wooden tables and chairs, a bar area, and a variety of wall decorations.
A rooftop terrace with sun loungers, a table, and chairs, offering a view of the cityscape.
A hotel room with two beds, a TV, a desk, and large windows with a city view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$100
includes taxes & fees
25 Nov - 26 Nov

Explore the area

View map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, 1st Avenue Mall
    ‪3 min walk‬
  • Place, Chit Tiau Lor Ban San
    ‪7 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, bedside tables, a desk, and a chair. There are wall art pieces above the bed and a door to the right.

Deluxe Room

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a wooden headboard, bedside lamps, and artwork on the wall.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp.

Superior Double

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A modern bedroom with a large bed, wooden headboard, bedside lamps, and a red chair.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and artwork on the wall.

Superior Twin

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

George Town

Hotel NEO+ Penang by ASTON puts you in the heart of George Town, within steps of Hin Bus Depot Art Centre and KOMTAR. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10 AM. .With a stay at this 3.5-property class Downtown George Town hotel, you'll be 0.6 km (0.4 mi) from Chit Tiau Lor Ban San.

What's nearby

  • KOMTAR - 2 min walk - 0.2 km
  • 1st Avenue Mall - 3 min walk - 0.3 km
  • The Top at Komatar - 5 min walk - 0.5 km
  • Chit Tiau Lor Ban San - 7 min walk - 0.6 km
  • Georgetown UNESCO Historic Site - 12 min walk - 1.1 km

Getting around

  • Penang Sentral - 22 min drive
  • Penang (PEN-Penang Intl.) - 24 min drive

Restaurants

  • ‪Drunken Gelato - ‬1 min walk
  • ‪Bricklin Cafe Bar - ‬1 min walk
  • ‪Art & Soul Café - ‬1 min walk
  • ‪Backdoor Bodega - ‬1 min walk
  • ‪Rumah Kacha - ‬2 min walk

About this property

Hotel NEO+ Penang by ASTON

Hotel NEO+ Penang by ASTON offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel NEO+ Penang by ASTON also features concierge services, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3.5-star George Town hotel is smoke free.

  • 196 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel NEO+ Penang by ASTON offers 196 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 13 reviews
The price is AU$158
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 31.80 for adults and from MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

Is parking available at Hotel NEO+ Penang by ASTON?

Yep, Hotel NEO+ Penang by ASTON has a free self car park.

How much does it cost to stay at Hotel NEO+ Penang by ASTON?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on 25 Nov 2026 start from AU$100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel NEO+ Penang by ASTON?

The closest beach to Hotel NEO+ Penang by ASTON is Tanjung Bungah Beach (7.8 km).

Does Hotel NEO+ Penang by ASTON have a pool?

Hotel NEO+ Penang by ASTON has an outdoor pool.

What makes Hotel NEO+ Penang by ASTON a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel NEO+ Penang by ASTON.

Does Hotel NEO+ Penang by ASTON serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel NEO+ Penang by ASTON?

No, Hotel NEO+ Penang by ASTON does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel NEO+ Penang by ASTON?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel NEO+ Penang by ASTON?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel NEO+ Penang by ASTON?

No, pets are not allowed.

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 273 out of 983 reviews
Rating 8 - Good. 473 out of 983 reviews
Rating 6 - Okay. 192 out of 983 reviews
Rating 4 - Poor. 28 out of 983 reviews
Rating 2 - Terrible. 17 out of 983 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located around with foods , place to shopping with walking distance.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff. We ate locally and it was in a really convenient location - short walk from downtown Georgetown but near plenty of good food options. The tv offerings were not brilliant if travelling with family for when you need some downtime but otherwise good room amenities.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Great location walkable to all the main food spots we wanted to try. The room was basic, my bedsheets were dirty and there was a bit of wear and tear.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, good breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really cool, I like the concept. I would stay there again. For the price is pretty good also
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and lovely staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and clean
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, excellent housekeeping, friendly and polite staff.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to shops and restaurants.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is safe. Breakfast taste good. Might have give more choices on the breads in the coming future. Also can improve on the coffee, current coffee taste not so nice.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff is friendly. Breakfast was okay. The location is good. There is a convenience store at the lobby and beside the hotel. Walking distance to the 1st Avenue Mall and a Chinese eatery/cafe. On the first night, we noticed that the bath towels were not clean properly as there was a smell. However, on the second day, the new bath towels they gave were okay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, good facilities and friendly staff
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, location is very
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room Space, staff attentiveness .
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room & close to Komtar. Hotel is just opposite of Hin Bus Depot.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room facility was good, location good too
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Very welcoming reception staff, comfortable, clean room. Pool area nice, excellent location, quiet room.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large quiet airy room. Great view. Near to great sites although we used Grab a lot due to the heat. Air con very efficient. Pool welcome and clean. Staff at breakfast were excellent and the selection plentiful for our needs. Lifts very swift. Coffee shop Art and Soul was lovely.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient of parking
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and walkable to nearby malls and restaurant.
Stayed 1 night in Mar 2024