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The Greystone Lodge on the River

2.5 star property

Photo gallery for The Greystone Lodge on the River

Terrace/patio
Seasonal outdoor pool
Lobby
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Gym
  • Business services
The current price is AU$236
includes taxes & fees
19 Mar - 20 Mar

Explore the area

View map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Deluxe Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Blackout curtains, iron/ironing board, free WiFi

Premium Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room

Executive Quadruple Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Gatlinburg

At The Greystone Lodge on the River you'll be within steps of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .Enjoy the seasonal outdoor swimming pool, kids' swimming pool and waterslide. Other amenities include free Wi-Fi in public areas, a conference centre and laundry facilities. Each morning free breakfast is served. .Attractions within a 15-minute walk of this Downtown Gatlinburg hotel include Gatlinburg SkyPark and Gatlinburg Convention Center.

What's nearby

  • Ripley's Aquarium of the Smokies - 2 min walk - 0.2 km
  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 3 min walk - 0.3 km
  • Gatlinburg SkyPark - 9 min walk - 0.8 km
  • Gatlinburg Convention Center - 10 min walk - 0.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 73 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Ole Red - ‬4 min walk

About this property

The Greystone Lodge on the River

The Greystone Lodge on the River offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. The Greystone Lodge on the River also features a vending machine and laundry facilities. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 241 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
The Greystone Lodge on the River offers 241 accommodations with an iron/ironing board and blackout curtains. Cable televisions are provided. This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open on 15 April and close on 15 October.
  • Pool access available from 11:00 AM to 11:00 PM

Frequently asked questions

Is parking available at The Greystone Lodge on the River?

Yep, The Greystone Lodge on the River has a free self car park.

How much does it cost to stay at The Greystone Lodge on the River?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at The Greystone Lodge on the River on 19 Mar 2026 start from AU$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Greystone Lodge on the River have a pool?

The Greystone Lodge on the River has a seasonal outdoor pool and a kids' pool. The pool is open 11:00 AM to 11:00 PM (Seasonal outdoor pool open from April 15 to October 15).

Does The Greystone Lodge on the River have a waterslide?

Yep, this property has a waterslide!

Does The Greystone Lodge on the River serve breakfast?

You bet, complimentary continental breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Greystone Lodge on the River?

No, The Greystone Lodge on the River does not offer an airport shuttle service.

What time are check-in & check-out at The Greystone Lodge on the River?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Greystone Lodge on the River?

No, pets are not allowed.

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 165 reviews
Rating 8 - Good. 36 out of 165 reviews
Rating 6 - Okay. 8 out of 165 reviews
Rating 4 - Poor. 5 out of 165 reviews
Rating 2 - Terrible. 1 out of 165 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, close to everything!
Stayed 4 nights in Dec 2025

10/10 Excellent

Sherri

Stayed 2 nights in Dec 2025

10/10 Excellent

Gerardo

Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was fresh. The parking was easy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and everything is close you can walk everywhere
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
The staff were very friendly and helpful. The room was clean and had a great view of the river. The breakfast was good, only wish that a meat was offered. We were very pleased with our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

8/10 Good

Lucille

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.Staff was very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are always clean and staff is very friendly. Love staying here and the location to walk to everything is awesome.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Everything seemed clean. The breakfast wasn't anything special, but as a whole, the hotel was a good band for our buck.
Stayed 3 nights in Nov 2025

10/10 Excellent

valentin

Stayed 1 night in Dec 2025

8/10 Good

ROSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view from the room balcony, closest to Anakesta park and aquarium. I would've like to see more breakfast varieties like adding sausages or bacon.
Stayed 3 nights in Nov 2025

8/10 Good

Vinicius

Liked: Cleanliness, property conditions & facilities
Everything was good, clean, the room
Stayed 3 nights in Nov 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staff was awesome, liked the closeness to everything. Breakfast was ok. Same thing everyday for 3 days but all in all I would stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Marci

Travelled with family
Liked: Amenities
Parking in garage is tight in a truck and getting out of garage is tight
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

4/10 Poor

mercedes

Liked: Cleanliness, staff & service
No, not very good
Stayed 3 nights in Nov 2025

8/10 Good

Michaela

Liked: Cleanliness, staff & service
The rooms were clean, but very outdated. The bed was very hard and breakfast was definitely not great. Other than those weird packaged scrambled eggs and yogurt, no other protein.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities
Clean room, polite staff and couldnt hear the rooms next to us!
Stayed 1 night in Nov 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice view of the river from our patio balcony. The beds were comfy. Wonderful shower!
Stayed 3 nights in Nov 2025

10/10 Excellent

Clark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Hotel is very convenient to Anakeesta and the Village.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mackenzie

Stayed 2 nights in Nov 2025

8/10 Good

Rex

Travelled with partner
Pros: Room was clean staff very friendly Cons: beds need new mattresses Room door needs weather stripping, could see light all the way around door when closed. Temperature outside was below freezing and cold air blew in around door
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenneth, Shelbyville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy Check In , Clean Rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025