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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Pet-friendly Gatlinburg hotel connected to the convention centre, steps from Gatlinburg Convention Center

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Outdoor dining
Seasonal outdoor pool
Fridge, microwave, coffee/tea maker

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry
The current price is AU$116
includes taxes & fees
22 June - 23 June

Explore the area

Map
Gatlinburg, TN
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • SkyPark
    ‪6 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Jetted bath
  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

About the area

Gatlinburg

You'll be connected to the convention centre at Quality Inn Creekside - Downtown Gatlinburg, and within a short 5-minute stroll of Gatlinburg Convention Center and Great Smoky Mountains National Park. Highlights at this hotel include free buffet breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a seasonal outdoor swimming pool, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute walk of this Downtown Gatlinburg hotel include Ole Smoky Moonshine Distillery and SkyPark.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.4 km
  • SkyPark - 6 min walk - 0.6 km
  • Anakeesta - 13 min walk - 1.2 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Mellow Mushroom - ‬4 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Pet-friendly Gatlinburg hotel connected to the convention centre, steps from Gatlinburg Convention Center
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg. Free self parking is available.

This Gatlinburg hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Deluxe Room, 2 Queen Beds, Non Smoking (Private Balcony)

The Wander Hotel, a Ramada by Wyndham

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,068 reviews
The price is AU$139
includes taxes & fees
29 June - 30 June
The Wander Hotel, a Ramada by Wyndham

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

What is the cancellation policy at Quality Inn Creekside - Downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on 22 June 2025 start from AU$115.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Creekside - Downtown Gatlinburg?

Yep, Quality Inn Creekside - Downtown Gatlinburg has a free self car park.

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Quality Inn Creekside - Downtown Gatlinburg has a seasonal outdoor pool. The pool is open from May to September.

What makes Quality Inn Creekside - Downtown Gatlinburg a romantic place to stay?

24-hour room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Quality Inn Creekside - Downtown Gatlinburg.

Are there hot tubs in the rooms at Quality Inn Creekside - Downtown Gatlinburg?

No, but there are deep-soaking baths in the guestrooms.

Does Quality Inn Creekside - Downtown Gatlinburg serve breakfast?

Yep, complimentary buffet brekkie is available at Quality Inn Creekside - Downtown Gatlinburg.

Is there a free airport shuttle available at Quality Inn Creekside - Downtown Gatlinburg?

No, Quality Inn Creekside - Downtown Gatlinburg does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Creekside - Downtown Gatlinburg?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 221 out of 1004 reviews
Rating 8 - Good. 227 out of 1004 reviews
Rating 6 - Okay. 182 out of 1004 reviews
Rating 4 - Poor. 184 out of 1004 reviews
Rating 2 - Terrible. 190 out of 1004 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Stephen

Liked: Staff & service
The elevator didn't work. But it was a nice place The staff was very friendly
Stayed 2 nights in Mar 2025

4/10 Poor

Brittney

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting! Stay Away

Hotel was the most disgusting place I’ve ever stayed. I had to switch rooms 3 times. Each one was worse than the next. Stains on sheets. Blood on floor. Mildew in shower. Poop stains in toilet. Sticky substance on table. Elevator was broken so each time I had to lug my stuff up and down the stairs. The front desk was very helpful and said they would send housekeeping in the morning but I checked out right away. Could not spend another minute there. It’s a shame because the location is great. Right in downtown and a long a nice creek.
Dirty shower
Stains on sheets
Dirty toilet
Blood?
Stayed 2 nights in Mar 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 1 night in Feb 2025

4/10 Poor

amanda

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Buddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great fireplace didn't work heating unit making noise safe didn't work
Stayed 3 nights in Mar 2025

6/10 Okay

Shannon

Travelled with partner
Liked: Cleanliness
Overall it was a alright stay. Reserved a room with a jetted tub for a romantic weekend. Room had no jetted tub, called the front desk multiple times and no answer. I ended up just saying forget it cause it was 10 at night and I was ready to go to bed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay I will stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water;shower light did not work;no soap dish in shower; And breakfast was bad.. Never again.
Stayed 1 night in Mar 2025

8/10 Good

Elijah

Stayed 1 night in Feb 2025

6/10 Okay

Dagmar

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Emily

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Reed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time convenient to everything
Stayed 3 nights in Feb 2025

6/10 Okay

Len

Liked: Cleanliness, staff & service

Place to sleep

You get what you pay for. I was travelling by myself. It was just a place to be able to sleep. I did book it because it had hot breakfast not just continental and the hot breakfast only consisted of eggs. There was no meat or hashbrowns. The showerhead, bad water pressure and took five minutes just to get some hot water, but eventually it came out.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

6/10 Okay

Matt

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Didnt like having to pay extra for parking. First room was not clean and patio door glass held in by spay foam. Toilet was stopped up. Childs ball in middle of floor. Did get new room but not like pictures at all. None of the elevators worked either
Stayed 2 nights in Feb 2025

4/10 Poor

Christina

The door hinge at the deadbolt were loose from the wall, fireplace Didn’t work and shower was barely warm
Stayed 1 night in Feb 2025

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Carmen

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Super convenient location... BUT... it is not a nice facility. Very outdated and not kept up very well. Needs to be torn down and rebuilt. Lipstick on a pig is what i would call it! Very expensive for what it was. I guess price is for location not facility. I was pretty disappointed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location!

This hotel is in the perfect location. Located across from Ober Gatlinburg and next to the convention center as well. Walking distance to everything. We really enjoy the Creek under the balcony and they have a pretty good breakfast as well. It was our second time staying and we will be back again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Cheryl

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Chad, Kingsport

Stayed 2 nights in Feb 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was really nice clean great location
Stayed 2 nights in Feb 2025