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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Pet-friendly Gatlinburg hotel connected to the convention centre, steps from Gatlinburg Convention Center

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Outdoor dining
Seasonal outdoor pool
Fridge, microwave, coffee/tea maker

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry
The current price is AU$113
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, SkyPark
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Jetted bath
  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Deep-soaking bath
  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Deep-soaking bath
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Gatlinburg

You'll be connected to the convention centre at Quality Inn Creekside - Downtown Gatlinburg, and within a short 5-minute stroll of Gatlinburg Convention Center and Great Smoky Mountains National Park. Highlights at this hotel include free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a seasonal outdoor swimming pool, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute walk of this Downtown Gatlinburg hotel include Ole Smoky Moonshine Distillery and SkyPark.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.4 km
  • SkyPark - 6 min walk - 0.6 km
  • Anakeesta - 13 min walk - 1.2 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Mellow Mushroom - ‬4 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Pet-friendly Gatlinburg hotel connected to the convention centre, steps from Gatlinburg Convention Center
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg.

This Gatlinburg hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

What is the cancellation policy at Quality Inn Creekside - Downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on 28 Sept 2025 start from AU$113.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Quality Inn Creekside - Downtown Gatlinburg has a seasonal outdoor pool. The pool is open from May to September.

What makes Quality Inn Creekside - Downtown Gatlinburg a romantic place to stay?

24-hour room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Quality Inn Creekside - Downtown Gatlinburg.

Are there hot tubs in the rooms at Quality Inn Creekside - Downtown Gatlinburg?

No, but there are deep-soaking baths in the guestrooms.

Does Quality Inn Creekside - Downtown Gatlinburg serve breakfast?

Yep, complimentary buffet brekkie is available at Quality Inn Creekside - Downtown Gatlinburg.

Is there a free airport shuttle available at Quality Inn Creekside - Downtown Gatlinburg?

No, Quality Inn Creekside - Downtown Gatlinburg does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Creekside - Downtown Gatlinburg?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 250 out of 1036 reviews
Rating 8 - Good. 228 out of 1036 reviews
Rating 6 - Okay. 187 out of 1036 reviews
Rating 4 - Poor. 174 out of 1036 reviews
Rating 2 - Terrible. 197 out of 1036 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 3 nights in Jun 2025

6/10 Okay

Robin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right at the entrance Road to the Great Smoky Mountain national Park but you could still walk anywhere in town. Restaurants available the moment you walk off the property.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love our stay; we stayed an extra night!
Stayed 1 night in Jun 2025

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay and will be back!
Stayed 1 night in Jun 2025

4/10 Poor

Kristine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Grace

Stayed 3 nights in Jun 2025

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was a pretty descent place but The room floors need to be cleaned properly no phone in the room tv channels something to be desired over all it was a place to relax and spend time with my girl and enjoy each other.
Stayed 2 nights in Jun 2025

4/10 Poor

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked about this stay was how attentive the maintenance staff was. They were needed a lot, to start, our door kept getting jammed, room looked like it wasn't swept from 1999, bath tub kept getting clogged up, no hot running water...mismatched cabinets, ripped curtains, what else, area around the pool had vomit that wasn't cleaned up whole 3 day we stayed there. Cleanliness was a joke. I could tell they were under staffed, one maintenance guy was being pulled in several directions at once, trying to fix the issues. It said they are were under construction but I didn't see anyone working. We got a good price and our previous reservation was even worse, so we had no choice but to stay. One positive, location. Walking distance to everything, shops and attractions.
Stayed 3 nights in Jun 2025

6/10 Okay

Jake

Disliked: Staff & service, property conditions & facilities
Was decent but not terrible
Stayed 2 nights in Jun 2025

4/10 Poor

Viviana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came down with friends and stayed here - the room was clean and beds comfortable and the view nice on the creekside/pool balcony. We would definitely stay again and also had to chance to see bears in the parking lot during our visit.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness
Local right in downtown Gatlinburg
Stayed 1 night in Jun 2025

2/10 Terrible

Jose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Over due for a renovation, fire alarms beep, paint/shower have yellowed paint
Stayed 1 night in Jun 2025

2/10 Terrible

Kunal

Stayed 2 nights in Jun 2025

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Kathy

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the first room they tried to give us was full of mold. This was the couch when you first walked in.
Stayed 3 nights in Jun 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, room comfort
Great place to stay. Fit my budget, felt safe, it was clean, comfortable and easily accessible. We would stay here again.
Stayed 2 nights in Jun 2025

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities
Bugs in the room, no dresser, no hair dryer, no carpeting, breakfast didn't have any sausage or beacon, wouldn't give us extra pillows, pool was clean and warm, staff was friendly
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

Tiffney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been staying here for iver 20 years!! We love the area and management is always great!
Stayed 1 night in Jun 2025

6/10 Okay

Patti

Travelled with family
Liked: Amenities
The room was nice but it was older. The door would not shut completely if you did not slam it. It was clean but not updated
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 1 night in Jun 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness
Last minute booking so great . Would have loved to took the pillows home !! .
Stayed 1 night in Jun 2025

8/10 Good

Fannye

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025