2/10 Terrible
Nina
2 Aug 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choochoo hell!
Lawd have mercy! Completely hotel catfished ! We drove from out of state for a funeral. Arrived late after trying to find the hotel with alll the construction im front. I l notified them I would be arriving late. (we drove 17 hrs) nobody in the lobby or front desk. I waited and finally someone showed and he had an attitude because I asked him if he worked there. I have mobility issues & requested a bottom floor but was still out on the top floor. I got one key/one coffee pod/1 set of towels for 2 people. I was so exhausted and tired I shrugged it off. Got in bed and started to doze off and then CHOOCHOO I swear to god I felt like I was in the movie Polar Express because the train tracks are right behind the hotel and you can hear every wheel and every car shaking. The whole room lit up and was shaking! It was so loud it jolted me out of bed! I was like what the.. the trains began around 3-4 am and continued all night ! After getting like 2 hrs sleep I made my way to the lobby to get coffee because I only had enough for one person and there was 2 of us and the coffee was empty so I waited for more to come out, I checked to see what they had for breakfast since they advertised a continental breakfast. Y’all they had these disc egg things with sausage and one waffle maker and a juice machine that was out of order! I got my coffee and stumbled my sleep deprived self back to the room and went to get ice for my water, the ice machine was broken ! Yallllll catfished!!!
Nina
Stayed 2 nights in Jul 2025
