4/10 Poor
VERONICA
27 Oct 2025
The staff was amazing and very accommodating. However, my brother and I checked in to our room late Friday night after being on the road for close to four hours we wanted to take a shower and call it a night going into the bathroom and putting my toiletries on the ledge of the shower, I found a person‘s pubic hairs all around the tub rather than call and wait to have the tub cleaned, I took my own disinfectant wipes and wipe down the tub. We were placed in a very old room that didn’t look anything like the room that we booked online even still we let it go. My brother woke up about 5 AM and was covered in bites on his shoulders, neck stomach and arms. We asked to change rooms and the rooms were changed with no issues. The new room was slightly updated and upstairs so we appreciated that however Sunday morning about 7:30 AM 8 AM we were woken up to housekeeping, yelling “room service” up and down, doors being slammed, the door slamming went on all night. I don’t understand why anybody had access to the hallways that led to rooms that was kind of scary. No key entry was needed to get into these hallways and Friday night. The door was propped open all night even after my brother and I closed it. There was certain parts of the hotel that were very nice. The staff was extremely friendly, but whatever it was, that bit, my brother really scared me. The cleanliness of the bathroom was alarming. I won’t be staying there again sadly.
VERONICA
Stayed 2 nights in Oct 2025