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Garner Hotel Frankfurt Palmengarten by IHG

Property class: 3

Photo gallery for Garner Hotel Frankfurt Palmengarten by IHG

Exterior
Breakfast meal
A hotel room with two beds, a nightstand, a lamp, and a window with curtains.
A hotel sign for 'Garnier AN IHG HOTEL' with a directional arrow pointing to the left for parking.
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is AU$93
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Sophienstrasse 40, Frankfurt, HE, 60487
  • Place, Leipziger Strasse
    ‪1 min walk‬
  • Place, Palmengarten
    ‪2 min walk‬
  • Place, Goethe University Frankfurt Campus Bockenheim
    ‪4 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Room, 2 Single Beds

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

A hotel room with a large bed, a smaller bed, a nightstand with a lamp, and artwork on the wall.

Standard Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Single Bed

A room with a bed, a blue armchair, a floor lamp, and a window with a view of the sky.

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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  • Free Wi-Fi
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8.2 out of 10, Very good, 317 reviews
The price is AU$91
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21 Nov - 22 Nov
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About the area

Frankfurt

Garner Hotel Frankfurt Palmengarten by IHG puts you in the heart of Frankfurt, within a 20-minute stroll of popular places like Congress Center Messe Frankfurt and Frankfurt Trade Fair. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Plus you'll find luggage storage, a front desk safe and a television in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of self parking. .Within a 30-minute walk of this 3-property class Bockenheim hotel, attractions include Festhalle Frankfurt and Alte Oper.

What's nearby

  • Leipziger Strasse - 1 min walk - 0.0 km
  • Palmengarten - 2 min walk - 0.2 km
  • Goethe University Frankfurt Campus Bockenheim - 4 min walk - 0.4 km
  • Frankfurt Trade Fair - 15 min walk - 1.3 km
  • Congress Center Messe Frankfurt - 15 min walk - 1.3 km

Getting around

  • Bockenheimer Warte Tram Station - 4 min walk
  • Frankfurt am Main West Station - 12 min walk
  • Frankfurt Airport (FRA) - 22 min drive

Restaurants

  • ‪Kish Restaurant - ‬4 min walk
  • ‪Bodrum Grill & Vital - ‬6 min walk
  • ‪Cafe Crumble - ‬7 min walk
  • ‪Brühmarkt - ‬5 min walk
  • ‪Villa Leonhardi im Palmengarten - ‬8 min walk

About this property

Garner Hotel Frankfurt Palmengarten by IHG

As a guest of Garner Hotel Frankfurt Palmengarten by IHG, you'll find multilingual staff, a front desk safe, and a television in common area. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Frankfurt hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 7 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
Garner Hotel Frankfurt Palmengarten by IHG offers 68 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. 43-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, 298 reviews
The price is AU$107
includes taxes & fees
8 Nov - 9 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 17.50 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 19 per person

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per day (maximum EUR 45 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.00 per person
  • Self-parking fee: EUR 17.50 per day
  • Pet fee: EUR 25 per accommodation, per day (maximum EUR45 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novum Business Hotel Imperial Frankfurt Messe
Novum Business Imperial Frankfurt Messe
Novum Hotel Imperial Messe
Novum Imperial Messe
Novum Hotel Imperial Frankfurt Messe
Novum Imperial Frankfurt Messe
Hotel Imperial Hotel
Hotel Imperial Frankfurt
Hotel Imperial Hotel Frankfurt
Novum Hotel Imperial Frankfurt Messe

Frequently asked questions

What is the cancellation policy at Garner Hotel Frankfurt Palmengarten by IHG?

Garner Hotel Frankfurt Palmengarten by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garner Hotel Frankfurt Palmengarten by IHG?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Garner Hotel Frankfurt Palmengarten by IHG on 15 Nov 2026 start from AU$93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Garner Hotel Frankfurt Palmengarten by IHG?

Yep, Garner Hotel Frankfurt Palmengarten by IHG has a self car park for EUR 17.50 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Garner Hotel Frankfurt Palmengarten by IHG serve breakfast?

Yep, buffet brekkie is offered on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Garner Hotel Frankfurt Palmengarten by IHG?

No, Garner Hotel Frankfurt Palmengarten by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Garner Hotel Frankfurt Palmengarten by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Garner Hotel Frankfurt Palmengarten by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 26 out of 61 reviews
Rating 8 - Good. 25 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 5 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel and great service!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Primary benefit was quiet ,friendly, inexpensive, not far from restaurants, good room, window we could open a bit for fresh air. Very helpful and friendly front desk.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a residential area of Frankfurt with easy access to public transport trams are outside also underground relatively close to the city and airport. Staff were friendly and helpful. We didn't take breakfast as we joined our niece who lived nearby but it was a good option.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to walk to train station clean grocery store nearby.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Service and breakfast was awesome
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic position very close to the exhibition area
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property-loved the area. We had to move to room next door because of plugged shower. Staff at desk very nice and helpful.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check-in is very very slow. Breakfast price apparently depends on the day. The hotel itself is quite good and clean. The breakfast is quite basic but okay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very much delicious!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, very nice room, nice breakfast every morning. Great location, only 1 1/2 blocks from the U Train into the center of the City. The hotel staff was very friendly and helpful. One night we had a problem with the TV, and the hotel manager came up to the room to fix it. This was the best hotel we stayed in our German trip
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Clean

Na
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
Decent room, a little dark and no tea/coffee or bottled water. Couldn’t check in 30 mins early. It was ok and decent value for the amount I paid with shops you need within 5 mins walk away
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Terrible experience due to poor responsiveness and unprepared service staff. The problems started before we even arrived. I wanted to postpone my reservation by one week, so I contacted the hotel both through the Hotels.com app and via the email address they provided themselves. Unfortunately, I never received a response to either message. As a result, I had to pay for an extra night's stay unnecessarily. During our stay, the shower hose became detached from the shower head. I reported the issue to the reception, and the staff assured me it would be fixed. However nothing ever was repaired during our stay. We ended up having to improvise and use the broken shower. Overall, the lack of responsiveness and failure to resolve even a simple maintenance issue made for a very disappointing experience.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities
The room was so noisy that we couldn't sleep at all the first night and we had to work the next day. We requested to be moved and they moved us to the 6th floor which was better but it was not graciously given to us. The room was also so hot and we could not turn off the heat. We couldn't open the window because of the noise and the room was overly hot. There are no phones in the rooms so if you have an issue you must go downstairs to the front desk which s a total pain. We also did not like that out of 3 nights 4 days, we only got clean room and towels twice!!! The breakfast was decent but we missed it because we did not sleep and ended up sleeping past it. I would not recommend this hotel.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Das Frühstück war super...mehr geht nicht...der Kaffee perfekt.auf jeden Fall sollte man dort sein Frühstück einnehmen.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rent og greit rom med
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nuestra estancia fue por 11 noches. Es un hotel que tiene mucho potencial y los dueños quizás deberían estar más atentos a los detalles. La ubicación nos pareció muy buena, porque teníamos que trasladarnos a diferentes partes de Frankfurt. Hay dos súper mercados muy cerca de ahí. Las habitaciones son amplias y se aprecia que el hotel constantemente es renovado. El precio bastante accesible. El personal atento. El hotel tiene que poner una gran atención a la limpieza. Tuvimos que pedir que aspirar en varias ocasiones. Jamás lo hicieron por debajo de la cama, había una gran acumulación de polvo por debajo de la cama de meses. Eso me daba alergia. Se lo solicitamos a diferente personal del mostrador y también a la persona encargada de el aspirado. Todos nos decían que mandarían a hacerlo, pero jamás sucedió. También había un desajuste en la regadera que hacía incómodo bañarse. Lo arreglaron el día antes de que dejamos el hotel. Teníamos que pedir que dejaran las toallas completas porque solían olvidar dejarlas. Hay toallas rotas y viejas También deberían revisar la duración de la estancia de los huéspedes porque el jabón y el shampoo no es lo mismo para dos días que para 12 días. Tuvimos que pedir que lo rellenaran en 3 ocaciones. Viajo mucho. he podido estar en cadenas de lujo y cadenas hoteleras más sencillas y los detalles son importantes. Se ve el empeño y cuidados de los dueños, pero el personal de limpieza baja su calidad. Solo es poner atención a los detalles.
Stayed 11 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Die Buchung über EXPEDIA war im Hotel nicht bekannt. Der etwas unwilliger Mann an der Rezeption hat es dann aber irgendwie geschafft, meine Buchung zu finden.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles toll, leckeres Frühstück, alles sauber. Einziger Nachteil, es gibt nur 5 eigene Parkplätze bei 40 Zimmern. Das sollte man vorher wissen, wenn man spät anreist
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Kävelymatkan päässä metro-ja ratikkapysäkeistä sekä kaupoista. Toimiva ilmastointi.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zahnpasta, Zahnbürste und ähnliche Artikel sollten automatisch im Zimmer bereitgestellt werden, anstatt dass die Gäste lange suchen, feststellen, dass sie nicht vorhanden sind, und sie dann an der Rezeption anfordern müssen.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Eu esperava 1 quarto menor, por ser cama de solteiro. O tamanho foi uma surpresa boa. Só não gostei do atendimento do recepcionista. Ele estava encerrando o expediente e foi pouco cortês. Liberou a acomodação para outros hóspedes que chegaram no mesmo horário e mandou-me esperar sentada, sem explicar o motivo. Pensei que o quarto estivesse em limpeza. Achei que ele tivesse feito meu check-in, pois olhou meu passaporte e computador. Mas não fez. Saí para almoçar nas redondezas e ao voltar e perguntar se quarto estava disponível, o novo Recepcionista disse que eu precisava fazer check-in. O outro não tinha feito!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
transporte fácil para ir para o hotel e excelente café da manhã
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage, sauber, unkompliziert, gutes Frühstück, alle was man braucht!
Stayed 2 nights in Mar 2026