Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.5 star property
Luxury hotel connected to a shopping centre in Frankfurt with a sauna

Photo gallery for Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Daily buffet breakfast for a fee
Lobby
Lobby
Lobby
1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Free WiFi
The current price is AU$159
includes taxes & fees
7 Aug - 8 Aug

Explore the area

Map
Vilbeler Str. 2, Frankfurt, HE, 60313
  • MyZeil
    ‪5 min walk‬
  • Römerberg
    ‪11 min walk‬
  • Frankfurt Christmas Market
    ‪12 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪13 min drive‬

Room options

Family Room (2 Adults + 2 Children)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Suite

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
Hairdryer
  • 19.8 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
Hairdryer
  • 23.1 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room (Extra Bed 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Suite (Extra Bed 2 adults + 2 children)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Pillow-top bed
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

Deluxe Room, Balcony (Extra Bed 3 Adults)

Highlights

Balcony
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Frankfurt

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) places you in the centre of Frankfurt, connected to a shopping centre and within just a 15-minute stroll of popular places like Römerberg and Frankfurt Christmas Market. Highlights at this luxury hotel include a restaurant, a bar/lounge and a sauna. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 4.5-property class Innenstadt hotel include Frankfurt Trade Fair and Alte Oper.

What's nearby

  • MyZeil - 5 min walk - 0.4 km
  • Römerberg - 11 min walk - 0.9 km
  • Frankfurt Christmas Market - 12 min walk - 1.1 km
  • Alte Oper - 14 min walk - 1.2 km
  • Main Tower - 15 min walk - 1.3 km

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 4 min walk
  • Frankfurt Airport (FRA) - 28 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬3 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬2 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Luxury hotel connected to a shopping centre in Frankfurt with a sauna
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 312 square feet (29 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Avani Frankfurt City Hotel (previously NH Collection Frankfurt City).

This 4.5-star Frankfurt hotel is smoke free.

  • 1 building
  • 256 guestrooms or units
  • 6 levels
  • 312 sq ft of conference space
  • 29 sq. m of conference space
  • Built in 2003
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers 256 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 312 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City

Frequently asked questions

What is the cancellation policy at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) on 7 Aug 2025 start from AU$152.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Onsite parking is limited.

What makes Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City).

Does Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) serve breakfast?

Yeah, travelers adore the buffet breakfast here! Served weekdays between 6:00 AM and 10:00 AM and weekends between 6:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

No, Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) does not offer an airport shuttle service.

Is there a bar or restaurant at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Check-in begins at 3 PM. Check-out time is noon.

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 271 out of 439 reviews
Rating 8 - Good. 109 out of 439 reviews
Rating 6 - Okay. 37 out of 439 reviews
Rating 4 - Poor. 14 out of 439 reviews
Rating 2 - Terrible. 8 out of 439 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Stayed 2 nights in Apr 2025

10/10 Excellent

Marcos G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but the room was having issues with the ac and it was hot
Stayed 1 night in Apr 2025

10/10 Excellent

Celene J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Jacqueline, Weatherford

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After traveling to Rome, Marseille, Bordeaux and Paris, the Avani in Frankfurt was the best hotel of all! Nice reception area, the staff could not be nicer or more helpful, and - after the teeny rooms in other hotels - the room was so spacious! And was so reasonably priced! The breakfast was great, also with attentive staff. I will always look for an Avani property when I travel.
Stayed 1 night in Apr 2025

8/10 Good

ODED

Liked: Cleanliness, staff & service, property conditions & facilities

A high standard hotel

Came for two nights. We ordered a king bed, yet although not informed in advance we’re given two single beds. They were big enough. Otherwise the room was comfortable and clean. The next day we were offered the appropriate room, but that was inconvenient. We were also offered free breakfast. All staff members were extremely kind. The breakfast was very good. The room very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to good shopping and felt safe. Close to good restaurants.
Stayed 2 nights in Feb 2025

6/10 Okay

Susanna

Travelled with family
Liked: Cleanliness, room comfort

Air condition problem

I reservated two room for my family because they didn't have room for 3 people. Air condition in our room didn't work, it was very hot in the room. They started explaining that the hotel system works according to the seasons & they can give us a fan, but in some reason in the loby air conditioner worked very well "not according the seasons". We asced for a change the room. Some girl in the reception wasn't so nice to us. Overall experience was okay: the breakfast was good, room cleaning was good.
Stayed 4 nights in Apr 2025

8/10 Good

ANDREI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general the hotel is nice and the breakfast was good. There was only one issue with beds.. We stayed in the hotel with two children of 8 and 10 years old, while booking it was written that we would be offered OR two double beds OR four single beds but when we arrived there was only double bed and a narrow sofa. I told the manager that sofa was not ok, she said she'd settle it and led us to another suite with double bed in one room and the other room was empty with no beds. The manager told me several times that they'd bring us two single beds for our kids but once again the staff brought us the narrow sofa. I told them it's not ok for us because it's too narrow for the kids but it turned out that the staff didn't understand any of my words, they did not understand English and they just covered the bed and went away. I returned to managers on the reception, they told me that they "could only bring one more single bed but there's no more place for it". So I had to agree for the sofa but I was really upset, I didn't understand why couldn't they initially just bring two single beds.. I wish I had more comfortable stay for my kids.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kazunori

Stayed 1 night in Feb 2025

10/10 Excellent

WALA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Best equipped hotel room I’ve ever stayed in, couldn’t fault the room. Breakfast was pricey but very good - would stay again and recommend to others.
Stayed 1 night in Apr 2025

10/10 Excellent

arunee, nyc

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Brea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. Check-in went smoothly and the staff were so kind to our big family. The breakfast was amazing!
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Amram, ALFEI MENASHE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the shopping street, spacious rooms, comfortable bed and high level service
Stayed 2 nights in Mar 2025

10/10 Excellent

Warley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amritta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, photos don't do it justice! Customer service was great and the rooms were so comfortable and spacious (we got a free upgrade booking with expedia!) Would highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had just 2 nights here, but this hotel is perfect. The highlights are great staff, the bar and restaurant area and foyer area, which were amazingly and tastefully decorated, in a retro style. We spent plenty of time here! Very convenient too. The online check in was great too. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

afsaneh

Liked: Amenities
Great location , Great breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Stayed 1 night in Mar 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room. Breakfast was great and liked the vibe of the hotel. Bed was very firm and couldn’t really control the ac are the only negatives. Still recommended especially if the price is good!
Stayed 1 night in Mar 2025

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Room comfort

Too hot and noisy at night

The hotel was absolutely boiling. It was impossible to sleep. The air con does not work. And you can’t open the window due to the busy main road below. We tried 3 rooms before accepting our fate. First room the electrics kept tripping, second room the window was broken. Third room was ok. Holes in curtains and as mentioned crazy hot and very loud due to the busy main road.
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt

A funky hotel in Konstablerwache, close to metro stop and right in the middle of restaurants and shopping precincts. Restaurant had a good atmosphere and there is a gym (although that’s not for me!) Reception check in was smooth but the gentleman who checked me out was very stern - a nice smile wouldn’t have gone amiss! The coffee machine in the room was very welcome (but it needed a dust) and the free water, coffee pods and tea was very welcome. We stayed four nights and used the last day to travel to Mainz - a charming place with a nice park and some beautiful properties.
Stayed 4 nights in Mar 2025

6/10 Okay

Gloria

Travelled with family
Disliked: Cleanliness, staff & service
Average room but was not expecting much due to low cost. One complaint was that our bathroom sink was stopped up. I called to complain. Receptionist already knew sink had issued. I was confused as to why they would put me in room with stopped up sink. No one came to fix it. We were there three days.
Stayed 3 nights in Mar 2025