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Hotel Scala Frankfurt City

Property class: 3.5

Photo gallery for Hotel Scala Frankfurt City

A hotel room with a large bed, two pillows, a green chair, a small table with a vase, and a cityscape view.
A wall clock with the word "Scelta" and three city names: Tokyo, Frankfurt am Main, and New York.
A building with the word "SCALE" in large, metallic letters on its facade.
A buffet with various food items in white bowls, including fruit yogurt and a peach parfait.
A reception desk with a yellow accent, a potted plant, and a clock.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$110
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Schaefergasse 31, Frankfurt, HE, 60313
  • Place, MyZeil
    ‪3 min walk‬
  • Place, Eschenheimer Tower
    ‪5 min walk‬
  • Place, Alte Oper
    ‪12 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, and a wardrobe.

Standard Triple Room

7.2 out of 10
Good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Economy Single Room

A hotel room with a bed, a desk, a minibar, and a window with curtains.

Economy Single Room

8.0 out of 10
Very good
(2 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

A hotel room with a bed, a bedside table with a lamp, a mirror above the bed, and a painting on the wall.

Comfort Double Room

7.8 out of 10
Good
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Double or Twin Room

A hotel room with a large bed, two bedside tables, a chair, and a small table with a vase of flowers.

Business Double or Twin Room

7.0 out of 10
Good
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

A hotel room with a bed, two bedside tables, a chair, a small round table, and a window with curtains.

Standard Double Room

8.6 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Frankfurt

Hotel Scala Frankfurt City places you in the centre of Frankfurt, within just a 15-minute stroll of popular places like Frankfurt Christmas Market and MyZeil. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area, a computer station and dry cleaning/laundry services. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. .Within a 15-minute walk of this 3.5-property class Innenstadt hotel, attractions include Römerberg and Alte Oper.

What's nearby

  • MyZeil - 3 min walk - 0.3 km
  • Eschenheimer Tower - 5 min walk - 0.4 km
  • Hauptwache - 8 min walk - 0.7 km
  • Römerberg - 9 min walk - 0.8 km
  • Alte Oper - 12 min walk - 1.1 km

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 5 min walk
  • Frankfurt Airport (FRA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Nazar Döner - ‬1 min walk
  • ‪Rama V - ‬1 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Hotel Scala Frankfurt City

As a guest of Hotel Scala Frankfurt City, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Hotel Scala Frankfurt City also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby.

This 3.5-star Frankfurt hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
Hotel Scala Frankfurt City offers 45 accommodations with minibars and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Nearby parking fee: EUR 24 per day (328 ft away)
  • Pet fee: EUR 15 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Frequently asked questions

What is the cancellation policy at Hotel Scala Frankfurt City?

Hotel Scala Frankfurt City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Scala Frankfurt City?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Scala Frankfurt City on 15 Nov 2026 start from AU$110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Scala Frankfurt City serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Scala Frankfurt City?

No, Hotel Scala Frankfurt City does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Scala Frankfurt City?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 182 out of 666 reviews
Rating 8 - Good. 294 out of 666 reviews
Rating 6 - Okay. 122 out of 666 reviews
Rating 4 - Poor. 47 out of 666 reviews
Rating 2 - Terrible. 21 out of 666 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were friendly, welcoming, and always happy to help. The hotel is in a good location,
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
I had a good stay. But not air condition. The room was clean. The staff were friendly and helpful.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location only nothing else at all
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, co operative staff, good location
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy in downtown of Frankfort
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great quality for the price a great location and the staff was lovely
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at a good price, we would stay there again.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no ac in the rooms. It isn't bad with a fan, but there is a bit street noise. Staff was super noce and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place, 24/7 front desk, comfortable rooms, good location
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train, shops and restaurants.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place and close to the shops. Very friendly.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Great location
Stayed 3 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not have any ac and the staff wasn’t very helpful at the property. I don’t recommend ut because you can find a similar
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location…
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You've got to try the breakfast, The best we ever had in Germany!!!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean . Good for price
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near 'Zeil' and shopping malls, downtown Frankfurt. Hotel is in good conditions, clean, and staff is friendly.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Disliked: Amenities
It's in a great location, plenty of food around the area just looked a little dull
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
No air conditioning in room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location for a stay in Frankfurt. Definitely recommend.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great feelings, clean and feel safe.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay

The location is very good. The room was comfortable and clean. The staff and front desk was very helpful. Definitely recommend this hotel
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Amenities
The hotel is a little older, but the room was clean. The staff was very pleasant and helpful. In the evening there was a lot of people partying in the streets around the hotel during our stay (Friday and Saturday).
Stayed 2 nights in Sep 2025