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The Caledonian Hotel

3.0 star property
Hotel in Fort William with 24-hour front desk and restaurant

Photo gallery for The Caledonian Hotel

Restaurant
Property grounds
Lobby sitting area
Restaurant
Interior entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is AU$88
includes taxes & fees
16 Dec - 17 Dec

Explore the area

View map
Achintoe Road, Fort William, Scotland, PH33 6RW
  • Place, West Highland Way
    ‪4 min drive‬
  • Place, West Highland Museum
    ‪5 min drive‬
  • Place, Great Glen Way
    ‪5 min drive‬

Room options

View all photos for Double Room (with Loch View)

Individually decorated, individually furnished, desk, iron/ironing board

Double Room (with Loch View)

8.2 out of 10
Very good
(32 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (with Loch View)

Individually decorated, individually furnished, desk, iron/ironing board

Twin Room (with Loch View)

8.0 out of 10
Very good
(35 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Individually decorated, individually furnished, desk, iron/ironing board

Double Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Twin Room

7.6 out of 10
Good
(41 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

8.0 out of 10
Very good
(26 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Fort William

At The Caledonian Hotel you'll be steps from Loch Linnhe and 3.2 km (2 mi) from West Highland Way. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Other amenities include a snack bar/deli, a porter/bellboy and luggage storage. .With a stay at this 3-property class Fort William hotel, you'll be 15.2 km (9.4 mi) from Ben Nevis.

What's nearby

  • West Highland Way - 4 min drive - 3.9 km
  • West Highland Museum - 5 min drive - 4.5 km
  • Great Glen Way - 5 min drive - 4.8 km
  • Old Fort of Fort William - 5 min drive - 4.8 km
  • Belford Hospital - 5 min drive - 4.8 km

Getting around

  • Fort William Station - 5 min drive
  • Inverness (INV) - 122 min drive

Restaurants

  • ‪The Great Glen (Wetherspoon) - ‬4 min drive
  • ‪Black Isle Bar - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪The Wildcat - ‬4 min drive
  • ‪The Tavern Restaurant - ‬4 min drive

About this property

The Caledonian Hotel

Hotel in Fort William with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Caledonian Hotel also features tour/ticket assistance, a porter, and a lift. Free self parking is available.
  • 81 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
The Caledonian Hotel offers 81 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Cable televisions are provided.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

Property is also known as

Caledonian Hotel Fort William
Caledonian Fort William
The Caledonian Hotel Hotel
The Caledonian Hotel Fort William
The Caledonian Hotel Hotel Fort William

Frequently asked questions

What is the cancellation policy at The Caledonian Hotel?

The Caledonian Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Caledonian Hotel?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at The Caledonian Hotel on 16 Dec 2025 start from AU$88.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Caledonian Hotel?

Yep, The Caledonian Hotel has a free self car park.

Is there a free airport shuttle available at The Caledonian Hotel?

No, The Caledonian Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Caledonian Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Caledonian Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

The Caledonian Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 327 out of 1248 reviews
Rating 8 - Good. 374 out of 1248 reviews
Rating 6 - Okay. 280 out of 1248 reviews
Rating 4 - Poor. 161 out of 1248 reviews
Rating 2 - Terrible. 106 out of 1248 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wade

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The staff are lovely here, really friendly and welcoming. My room was upgraded to have a view but I was disappointed it only had twin beds instead of the queen bed booked. The food is amazing in this hotel and reasonably priced. If you’ve never tried haggis, the bon bons are a great option. Having a lift certainly makes things easier.
View from the car park as the sun sets
Leek and potato soup! My favourite
Stayed 1 night in Nov 2025

8/10 Good

Randy

Stayed 1 night in Sep 2025

2/10 Terrible

stewart

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service was awful

Customer service was awful. One of the staff even made fun of my wife. We complained and got our meal refunded
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place needs an update badly. Bathroom was scary. Would not stay again.
Stayed 1 night in Sep 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

One of My Worst Hotel experiences

Stopped to see the area after hiking West Highland Way.
Stayed 1 night in Sep 2025

8/10 Good

Joy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and fairly quiet inside. Lots of traffic noise and our window would not quite shut all the way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival nicely greeted and checked in.Excellent Staff they deserve a pay rise. The room was nicely prepared and presented, great housekeeping staff. Barman was excellent at his job .The dining room staff were also extremely helpful and professional. The hotel needs a little Investment into itsome aspects are tired upgrade doors and locks to a card system would be good. Breakfast is superb highly recommend it. A very enjoyable few days in a beautiful setting. Thank You
Stayed 2 nights in Sep 2025

2/10 Terrible

Carla

Disliked: Cleanliness, property conditions & facilities
The bathroom was dirty and had mold everywhere. The curtains were hanging off the rod and dirty. The carpet was dirty. Some of the electrical outlets didn't work. The toilet was broken and had mold. The food was awful in the restaurant very few choices. Everything was outdated, broken and dirty.
Stayed 1 night in Aug 2025

6/10 Okay

Wade

Travelled with family
Friendly staff
Stayed 1 night in Sep 2025

2/10 Terrible

Thomas E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Black mold and overpriced

If you're looking to spend top dollar and spend the night in a hotel with black mold in the bathroom and rude attendants, then this is your place. The hotel is very run down and seriously needs some basic maintenance so the rugs don't snag your luggage wheels, the floors don't creak and the black mold in the bathroom is addressed. The attendants that I spoke to at night and in the morning offered no suggestions, apologies or other rooms when asked so I didn't expose myself to potential dangerous spores. Wouldn't stay here again if you paid me.
Stayed 1 night in Sep 2025

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location and stunning view. The staff were excellent the property was clean and no complaints from any of the four rooms we had booked. the bar was very reasonably priced as were evening meals. The buffet breakfast is well worth the money booking the night before will save a little but either way excellent value. We would stay here again
Stayed 1 night in Sep 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff were pleasant but dining and bar areas were horribly understaffed, especially in view of presence of a large tour coach group and a small coach group. Odd policy that drinks and meals had to be paid separately so credit card had to be processed multiple times for one meal.
Stayed 1 night in Aug 2025

6/10 Okay

Neelika

Travelled with partner
Liked: Staff & service, amenities
We had a pleasant stay at The Caledonian Hotel. We booked this hotel primarily because it has a lift, and there are mostly stairs in hotels so far. Our room was facing the Loch, but was also facing the main road to Glasgow, so was busy with traffic. Although we had a comfortable room, we found the room to be somewhat shabby, and especially the bathroom. But, we did have a nice hot shower, but the bed was very uncomfortable. We didn’t enjoy a good nights sleep. Breakfast and on-site dinner were good variety and the staff were excellent. Location was a good distance from any other facilities, and you would need a car to access. We did have a car, and the onsite parking was good. The hotel is popular with bus tours, and dog friendly.
Stayed 1 night in Sep 2025

2/10 Terrible

Sandeep

Travelled with group
Disliked: Property conditions & facilities
The location was the best thing about this hotel but I would never stay here again. The rooms were unbearably hot so that explained why all the windows were open when we arrived, the beds were so uncomfortable, creaky thin mattresses and it just smelt bad in general. I wasn’t expecting amazing rooms but temperature control and decent beds should just be standard for hotels.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 3 nights in Sep 2025

8/10 Good

Siegfried, Alblasserdam

Travelled with partner
Liked: Cleanliness, staff & service
We did not like the many mold stains in the bathroom, its oldfashion and can use some renovation
Stayed 1 night in Sep 2025

6/10 Okay

fred

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Tomasu

Disliked: Cleanliness, staff & service

Sub-par comfort and service

We stayed for two nights during peak summer season. For the price paid (could easily get a 4 star room in London) I would say the service was sub-standard. Arriving at 2:30pm we were told to wait until around 3:15pm (check-in was agreed as 3pm in contract of service). Room looked like it was not updated since the 80s, dirty and unkempt. Bed creaks and hostel-looking. Third world basic amenities. Bathroom had damp/air vent and issues. When you took a shower it would leak out. Had to ask twice to give us shampoo, in the end I went to reception to ask for it. You can't access the lakes outside unless you walk to footpath and even then it's not a nice walk. Location is far from city centre - need a car or taxi to move around. Take my advice, stay in the city centre if you are coming to climb Ben Nevis.
Stayed 2 nights in Aug 2025

10/10 Excellent

ANNETTE

Travelled with group
Liked: Cleanliness, room comfort
Great place, great view, good food. The carpets were a bit old and the bed small for two people, but service was excelleny
Stayed 2 nights in Sep 2025

6/10 Okay

Christine, Burks Falls

Travelled with partner
Liked: Staff & service
Property was OK. Needs updating. Bed wasn’t very comfortable. Staff was great.
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice staff. Good breakfast. Comfortable bed clean bathroom
Stayed 1 night in Sep 2025