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The Garrison

4.0 star property
Hotel in Fort William with 24-hour front desk and coffee shop/cafe

Photo gallery for The Garrison

Exterior
Shower, free toiletries, bathrobes, slippers
1 bedroom, soundproofing, free WiFi, bed sheets
1 bedroom, soundproofing, free WiFi, bed sheets
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
High Street, Fort William, Scotland, PH33 6EE
  • West Highland Way
    ‪1 min walk‬
  • Ben Nevis
  • Inverlochy Castle
    ‪5 min drive‬

Room options

View all photos for Garrison Suite

Garrison Suite

Garrison Suite

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Bathrobes
Free bottled water
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room

1 bedroom, soundproofing, free WiFi, bed sheets

Triple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Garrison Apartments

1 bedroom, soundproofing, free WiFi, bed sheets

Garrison Apartments

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
2 bedrooms
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
  • 14 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Room

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

1 bedroom, soundproofing, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room - Disability Access

Triple Room - Disability Access

Triple Room - Disability Access

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Fort William

At The Garrison you'll be within steps of Loch Linnhe and West Highland Way. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 10:00 AM. .With a stay at this 4-property class Fort William hotel, you'll be 12.3 km (7.7 mi) from Ben Nevis.

What's nearby

  • West Highland Way - 1 min walk - 0.0 km
  • Great Glen Way - 8 min walk - 0.7 km
  • Inverlochy Castle - 5 min drive - 3.6 km
  • Ben Nevis Distillery - 5 min drive - 4.2 km
  • Neptune's Staircase - 7 min drive - 5.2 km

Getting around

  • Fort William Station - 9 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪The Great Glen - ‬1 min walk
  • ‪Ben Nevis Bar - ‬2 min walk
  • ‪Black Isle Bar - ‬1 min walk
  • ‪Ben Nevis Inn - ‬5 min drive

About this property

The Garrison

Hotel in Fort William with 24-hour front desk and coffee shop/cafe
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Garrison also features tour/ticket assistance, express check-in, and express check-out.

This 4-star Fort William hotel is smoke free.

  • 41 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Garrison offers 41 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Garrison Hotel Fort William
Garrison Fort William
The Garrison Hotel
The Garrison Fort William
The Garrison Hotel Fort William

Frequently asked questions

What is the cancellation policy at The Garrison?

The Garrison offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does The Garrison serve breakfast?

Yeah, guests are hooked on the full breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at The Garrison?

No, The Garrison does not offer an airport shuttle service.

What time are check-in & check-out at The Garrison?

Check-in begins at 3 PM. Check-out time is 11 AM.

The Garrison Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 483 out of 836 reviews
Rating 8 - Good. 230 out of 836 reviews
Rating 6 - Okay. 74 out of 836 reviews
Rating 4 - Poor. 34 out of 836 reviews
Rating 2 - Terrible. 15 out of 836 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Had a great time and stunning surrounding areas. Staff was great and the rooms were comfortable and clean. I enjoyed my morning coffee with a short walk to the Loch. Quiet and great for kids. Only complaint is that the parking lot is tight and we had to back up a few times to get through the alley…and that is a very small complaint. Great home base to explore the Highlands. Very convenient location for outdoor adventures as well as exploring Fort William.
Stayed 3 nights in Apr 2025

8/10 Good

CALLUM

Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice, clean and mary adequately sized rooms, a gracious staff.
Stayed 5 nights in Apr 2025

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fine, but it's not that nice from the outside. Basically a big parking lot with street lights on all the time. It's also not that central. Fort William is not the nicest town, but we were finishing the West Highland Way walk so we had no choice but to spend the night there. The hotel was good enough.
Stayed 1 night in Apr 2025

6/10 Okay

YELENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very good but the rooms are tiiiiny. It’s fine if you’re traveling alone but when there’s two people in one room, it’s very tight and there’s no place to put your suitcase, clothes etc. Breakfast is also very good if a bit overpriced.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Charmy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Close high street but quiet. Use wonderful liquid soap and lotion. It should have 5 stars. However, I found there is mould in the electrical kettle and stained towels, so I deducted 1 star out of 5.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little difficult for us to find, but once we did, we checked in without issue. I knew ahead of time there was no elevator, but there were several flights of exterior stairs. We had an odd back door that opened to a straight drop down and view of a wall. Parking was very easy on site. Definitely walkable with places to eat and shop!
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff! Clean and lovely food
Stayed 1 night in Mar 2025

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Feb 2025

10/10 Excellent

Leah, Oklahoma City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the suites and it was very spacious. However there are no elevators in the back so we had to carry our luggage up stairs.
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and handy

Staff are very helpful and friendly, the hotel is in a handy location and is warm and comfortable although the rooms are not very big. Perhaps someone could explain the huge hand prints on the tiles above the WC?
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

If you’re staying in Fort William and you’re not staying here you’re missing out. Cool building, great staff, rooms were super spacious and comfortable with tons of modern upgrades. If we ever find ourselves in this part of the world again this would be back in a heartbeat.
Stayed 1 night in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay here. Loved the little ectras in the room a d fhe staff were really friendly. Good size room, good view from our room of the loch through the buildings and big bed. Free tea and coffee in the lobby was a great addition. Only thing i could comment on that wasnt so positive was the shower. Its in major need of an upgrade as the head of it was leaking and the space was just small and awkward. Small issue tho for an otherwise great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really lovely property, done up to a high standard and very comfortable!
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and great location

Beautiful hotel, location was central. Upon arrival the staff that greeted us were really friendly and welcoming. Room was lovely and modern. We didnt eat at the hotel but did see the breakfast being served and it looked lovely. Would definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay at the Garrison. Spacious room, friendly staff and had a good nights sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty parking spaces . Near train n bus station . Hotel very clean staff and breakfast were amazing .
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Hennie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Skipped breakfast, missed out on eggs.

We stayed in a suite, it was a very good size, the bed was comfortable, nice TV and very good small kitchen. The emergency exit light in the bedroom was very bright. The water pressure and the heating in the shower was below average. We stayed for 2 days, the cleaning staff tidied up the bedroom and bathroom, but failed to attend to the kitchen sink/dishes. We did not do the breakfast but I believe its available.
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay!

The perfect hotel for our one night stop, service was quick and friendly and the rooms clean and comfortable!
Stayed 1 night in Feb 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Premium feel for budget price. Lovely hotel

Great service, upmarket feel at great price. The staff were wonderfully friendly and welcoming. Great location. Nice touches with freebies in room and premium feeling rooms and bathrooms. Only negative was very firm beds. Regardless would be first choice of hotel in fort William.
Stayed 1 night in Feb 2025