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The Garrison

4.0 star property
Hotel in Fort William with 24-hour front desk and coffee shop/cafe

Photo gallery for The Garrison

Exterior
Shower, free toiletries, bathrobes, slippers
Soundproofing, free WiFi, bed sheets
Restaurant
Soundproofing, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View map
High Street, Fort William, Scotland, PH33 6EE
  • Place, West Highland Way
    ‪1 min walk‬
  • Place, West Highland Museum
    ‪4 min walk‬
  • Place, Great Glen Way
    ‪8 min walk‬

Room options

View all photos for Superior Room

Soundproofing, free WiFi, bed sheets

Superior Room

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Soundproofing, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(22 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room - Disability Access

Triple Room - Disability Access

Triple Room - Disability Access

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Bathrobes
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Soundproofing, free WiFi, bed sheets

Triple Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Bathrobes
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Garrison Apartments

Soundproofing, free WiFi, bed sheets

Garrison Apartments

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
2 bedrooms
Bathrobes
Private bathroom
Free bottled water
Electric kettle
  • 14 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Garrison Suite

Garrison Suite

Garrison Suite

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Bathrobes
Free bottled water
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Fort William

At The Garrison you'll be within steps of Loch Linnhe and West Highland Way. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 10:00 AM. .In the area of this 4-property class Fort William hotel, you'll find Ben Nevis.

What's nearby

  • West Highland Way - 1 min walk - 0.0 km
  • Lochaber Geopark Visitor Centre - 3 min walk - 0.3 km
  • West Highland Museum - 4 min walk - 0.4 km
  • Great Glen Way - 8 min walk - 0.7 km
  • Belford Hospital - 10 min walk - 0.9 km

Getting around

  • Fort William Station - 9 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪Black Isle Bar - ‬1 min walk
  • ‪The Great Glen (Wetherspoon) - ‬1 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The Wildcat - ‬4 min walk
  • ‪Ben Nevis Bar - ‬2 min walk

About this property

The Garrison

Hotel in Fort William with 24-hour front desk and coffee shop/cafe
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Garrison also features tour/ticket assistance, express check-in, and express check-out.

This 4-star Fort William hotel is smoke free.

  • 41 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Garrison offers 41 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Superior Twin Room
Nevis Bank Inn
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 686 reviews
The price is AU$162
includes taxes & fees
29 Nov - 30 Nov
Nevis Bank Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 25 December 2025 to 27 December 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 25 December to 27 December:
  • One of the dining venues
The property will be renovating from 26 October 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Garrison Hotel Fort William
Garrison Fort William
The Garrison Hotel
The Garrison Fort William
The Garrison Hotel Fort William

Frequently asked questions

What is the cancellation policy at The Garrison?

The Garrison offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does The Garrison serve breakfast?

Yeah, guests are hooked on the full breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at The Garrison?

No, The Garrison does not offer an airport shuttle service.

What time are check-in & check-out at The Garrison?

Check-in begins at 3 PM. Check-out time is 11 AM.

The Garrison Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 908 reviews
Rating 8 - Good. 250 out of 908 reviews
Rating 6 - Okay. 84 out of 908 reviews
Rating 4 - Poor. 36 out of 908 reviews
Rating 2 - Terrible. 16 out of 908 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laurie, new york

Basic room. Not very roomy. Excellent breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Elias

Stayed 2 nights in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

A Wonderful Stay! This hotel was great. It’s located at the end of the main drag, which means when you arrive by train or bus, you get to enjoy a scenic walk through the charming town. The staff were friendly and helpful, the breakfast was delicious, and the room was clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy, Burdett

Stayed 1 night in Aug 2025

10/10 Excellent

Mary Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, amazing location right by the end of the West Highland Way Trail.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized room when we reserved family room
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Lovely accommodation with fabulous view. Close to restaurants and bars
Stayed 2 nights in Apr 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in the heart of fort William
Stayed 1 night in Aug 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar available at night, breakfast in morning. Nice decor and clean . Bathroom hook and towel rack and robes. We had 2 suitcases and stored them under the bed- no space otherwise. No place in shower for personal item. Shower has no lip so you are asked to place mat near door to prevent flooding the carpet . We missed our first of 3 nights due to train service cancellation. No discount, refund or sympathy..
Stayed 3 nights in Aug 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was dismissive and rude. Floors were dirty in room. Room was cramped and hot. Only one 8 inch fan was provided. Bed was hard. Shower wss a joke. Only the restaurant service was friendly and accommodating. Otherwise this was not as advertised.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at the Garrison. The staff were outstanding and breakfast was delicious and free! They had free snacks in the room and in the evening at the bar. I highly recommend. The only neg was the housekeeping put the clean towels they were going to put into the rooms onto the floor outside of the rooms! But did I die? Nope! I dried off on one of the towels and kept on traveling! I would definitely stay here again. Walk to dinner , overlooking the waterfront, superb friendly staff and free snacks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Barry, Whitby

Stayed 1 night in Jul 2025

6/10 Okay

Duane

Stayed 1 night in Jul 2025

8/10 Good

parthiv

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good propert
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

4/10 Poor

Nick

Disliked: Cleanliness, property conditions & facilities
Extremely small rooms, no fans for non-air conditioned rooms, no wash cloths, worn property, old mattress
Stayed 1 night in Jul 2025

10/10 Excellent

Ramji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, good rooms, friendly staff, great breakfast
Stayed 2 nights in Jun 2025

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service

Disappointed

Very disappointed - kettle in room didn’t work and it was a struggle for the staff to find a replacement, was not a double bed but two singles put together. We had a wet room and was not expecting that, water was all over bathroom floor and no where to dry towels etc. only had water in room on first night, asked for more and told they don’t refill after first night stay - would not recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in one of the suites with husband and teenage son. Room was great, clean, and smartly decorated. The location was close to stores and restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica, Gibsonia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The suites were tucked back behind the main property, were spacious and clean. They came with covered parking, which was great! Highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little tricky finding the reception area due to the conversion from a garrison. Limited parking, but public parking nearby. Had a great breakfast and wonderful service. Couple of craft beer options in the full bar. Room was small but comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the jail/garrison theme to this hotel! Such a fun atmosphere! We LOVED their morning breakfast - one of our favorite from the trip! Highly recommend!
Stayed 1 night in May 2025