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Imperial Hotel

Property class: 3

Photo gallery for Imperial Hotel

A yellow building with a sign reading "IMPERIAL HOTEL" and "Best Western Inn & Suites." It features multiple windows and a paved entrance area.
A restaurant with multiple tables and booths, each set with white tableware and glasses.
A room with a wooden panel wall, a black leather sofa, a wooden coffee table, and a lamp with a floral lampshade.
A row of books on a shelf.
A bed with two patterned pillows and a bedside lamp.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
The current price is AU$344
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
Fraser Square, Fort William, Scotland, PH33 6DW
  • Place, West Highland Museum
    ‪2 min walk‬
  • Place, Old Fort of Fort William
    ‪4 min walk‬
  • Place, West Highland Way
    ‪4 min walk‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a chair, a nightstand with a lamp, and a framed picture on the wall.

Standard Double Room

7.4 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a large bed, two bedside tables, a chair, a desk, and a window with curtains.

Standard Twin Room

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Double Room

A four-poster bed with a patterned bedspread, a television on a stand, a chair, and a dresser with a mirror.

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a large framed picture on the wall, and a window with curtains.

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Fort William

At Imperial Hotel you'll be within steps of Loch Linnhe and West Highland Museum. Highlights at this hotel include 2 restaurants and in-room free WiFi. .Library Bar is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a library and wedding services. On weekday mornings full breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of self parking. .In the area of this 3-property class Fort William City Centre hotel, you'll find Ben Nevis.

What's nearby

  • West Highland Museum - 2 min walk - 0.2 km
  • Old Fort of Fort William - 4 min walk - 0.4 km
  • Great Glen Way - 4 min walk - 0.4 km
  • West Highland Way - 4 min walk - 0.4 km
  • Lochaber Leisure Centre - 12 min walk - 1.0 km

Getting around

  • Fort William Station - 4 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪The Great Glen (Wetherspoon) - ‬4 min walk
  • ‪Black Isle Bar - ‬5 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪The Wildcat - ‬1 min walk
  • ‪Costa Coffee - ‬19 min walk

About this property

Imperial Hotel

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Imperial Hotel also features a library and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Fort William hotel is smoke free.

  • 36 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • No smoking on site
  • Bar or lounge
Imperial Hotel offers 36 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

This Fort William hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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The Caledonian Hotel
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  • Pet-friendly
  • Parking included
  • Restaurant
  • Breakfast available
3.6 out of 5, Good, 1,331 reviews
The price is AU$246
includes taxes & fees
31 Aug - 1 Sept
The Caledonian Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Blue Restaurant
  • Library Bar

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number YES

Property class

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Imperial Hotel Hotel
Imperial Hotel Fort William
Imperial Hotel Hotel Fort William
Imperial Hotel Fort William
Imperial Fort William

Frequently asked questions

What is the cancellation policy at Imperial Hotel?

Imperial Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Imperial Hotel?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Imperial Hotel on 2 Sept 2026 start from AU$344, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Imperial Hotel?

Yep, Imperial Hotel has a self car park, for a fee. A self car park is also available, for a fee. Onsite parking is limited.

Does Imperial Hotel serve breakfast?

Yeah, full breakfast is on offer on weekdays between 7:30 AM and 9:30 AM and weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Imperial Hotel?

No, Imperial Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Imperial Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Imperial Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Imperial Hotel?

No, only service animals are allowed.

Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 126 out of 545 reviews
Rating 8 - Good. 186 out of 545 reviews
Rating 6 - Okay. 137 out of 545 reviews
Rating 4 - Poor. 64 out of 545 reviews
Rating 2 - Terrible. 32 out of 545 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay central to everything hotel staff are very polite and friendly definitely recommend this hotel and will be back
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Peter

Breakfast was fine bar ok
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Overall this hotel is a perfect base for exploring. Friendly staff and great location.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Joshua

Disliked: Property conditions & facilities
Good proximity to local shops. Has nice parking availability. Lacks hot water for showers.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean staff were attentive and friendly friend. Fred was brilliant.Food was brilliant. Best breakfast at this hotel
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Marnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was an issue. Room was clean Wifi was sporadic. Overall the place was ok.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Second visit to this Hotel, and hopefully I will return. The Staff are attentive and friendly. A nice Bar and restaurant. The Hotel is a few steps away from the Main Street. My Room overlooked the Loch and was clean, and quiet.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Station and shops, no lifts as said in prior reviews by others, on site restaurant felt under utilised.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities
Nothing to complain about, clean tidy & great breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jean-Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good! Everything as expected
Stayed 1 night in May 2026
Verified review

8/10 Good

Shabir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option if you want to stay at the high street.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

stuart

Liked: Cleanliness, staff & service
The hotel is well located in the town, room was a twin and small. We where on motor bikes barely enough for us and gear. No luggage room, which didn't help breakfast ok. No good if you have mobility issues. Functional, not the best hotel of the trip but the most expensive 😫. Staff where very friendly and pleasant
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Lovely room with a view , spotlessly clean and a lovely breakfast. Already looking forward to our next visit. Only downside is that, Fort William is really quiet out of season.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities
Loved our room with view of the Loch. Staff were very friendly, polite and helpful. Great breakfast and location perfect. The only fault was the weak pressure on the shower.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Nirav

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible hotel. Noisy, old. Everything about this hotel is not as pictured on expedia at all
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Clean and tidy. Staff were polite and helpful. Had dinner, bed and breakfast. Excellent value. Will come again one day.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
The staff were amazing, friendly and efficient.Our room was lovely and clean but there were several issues with the water in the bathroom. Sometimes gushing , sometimes a trickle and then the shower tap would not turn off.However this was quickly rectified after we had reported it. The food both dinner and breakfast were very good. The hotel looks tired though and whilst our room was nice and clean the stairs were in desperate need of vacuuming. But for our one night stay , the location and hotel were adequate.
Stayed 1 night in May 2026
Verified review

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the hotel was central to everything - taxis, restaurants and the train station.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Richard

Yes
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Anita

Disliked: Cleanliness, amenities, property conditions & facilities
Honestly kinda dirty overall. Weird spots in the bathroom corners and the sheets. Water pressure is bad in the bathroom. Otherwise ok for the price and location.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a nice clean hotel. My only issue was the water supply in the shower, it was only ever lukewarm in the morning unfortunately.
Stayed 3 nights in Nov 2025