4/10 Poor
Colin
26 June 2025
Disliked: Property conditions & facilities
First off, my career in the hospitality field and have a vast experience in restaurants, hotels, and catering facilities / banquet halls etc. So when I personally encounter negative experiences in these types of environments, I always give the benefit of the doubt. After a short stay in March, my experience was less than satisfactory. There are multiple hotels within (2/3) blocks, all are owned by the same company. So don't be fooled by other listings for near by hotels. All the hotels share the same check in location which is also a small convivence store and it get crowded very quickly with a minimal amount of people in it. The staff at check-in were very rude in the manner that they answer questions and provide minimal information. Honestly they seemed annoyed by their guests presence. I arrived very early prior to check in, not expecting a room to be available, but at least get the payment process started. I was not greeted with a hello or how can I help, just a "Yeah" and "your room isn't ready yet, you have to wait or pay the difference for a room that is available." I have no problem waiting I know I'm extremely early. Left came back to finish check in at the "proper" time and waited nearly 40 mins just to get to the front of the line. I was finally given 1 room key that didn't work on my door, back in line to get that fixed. The room itself was poorly maintained. The blinds were broken, complely
Colin
Stayed 3 nights in Mar 2025